Role Overview: Traffic Clerk at Lineage Logistics

Lineage Logistics is seeking a detail-oriented and organized Traffic Clerk to join our team in Delta, British Columbia. As a Traffic Clerk, you will play a vital role in ensuring the smooth and efficient flow of inbound and outbound shipments. This position requires excellent communication and coordination skills, as you will be the first point of contact for delivery drivers and will work closely with warehouse and transportation teams. If you are looking for a challenging and rewarding career with a leading global temperature-controlled logistics company, we encourage you to apply.

A Day in the Life of a Traffic Clerk

As a Traffic Clerk, your day will be fast-paced and dynamic. Here's a glimpse of what you can expect:

• Driver Interaction: Serving as the first point of contact for delivery drivers, you'll greet them upon arrival, answer their questions, and provide necessary instructions.
• Shipment Coordination: You'll coordinate with the warehouse and transportation teams to ensure that all shipping and receiving documents are completed accurately and on time. This involves verifying product counts, confirming data accuracy, and resolving any discrepancies.
• Scheduling and Communication: Using the warehouse management system (WMS), you'll enter data, schedule appointments, and notify carriers and team members of any issues, such as pending arrivals, no-shows, or unscheduled deliveries. You’ll also engage with drivers to reschedule appointments if necessary.
• Record Keeping: Maintaining accurate records of inbound and outbound shipments is crucial. You'll compile data, track shipment progress, and generate reports as needed.
• Problem-Solving: Addressing any issues that arise during the shipping and receiving process, such as delays, damages, or shortages, will be part of your daily routine.
• Cash Handling (if applicable): In some facilities, you may be responsible for receiving, counting, and logging cash received by carriers.

Your ability to multitask, prioritize tasks, and maintain a positive attitude will be essential for success in this role.

Why Delta, British Columbia?

Delta, British Columbia, offers a unique blend of urban convenience and natural beauty. Located in the Metro Vancouver area, Delta provides easy access to a wide range of amenities, including shopping centers, restaurants, and entertainment venues. The city also boasts a thriving arts and culture scene, with numerous galleries, museums, and theaters.

For outdoor enthusiasts, Delta is a paradise. The city is home to beautiful parks, beaches, and trails, offering opportunities for hiking, biking, kayaking, and birdwatching. The nearby Fraser River provides excellent fishing opportunities, while the Boundary Bay Wildlife Management Area is a haven for migratory birds.

Delta's strong economy, affordable housing options, and excellent schools make it an attractive place to live and work. The city's diverse population and welcoming community create a vibrant and inclusive atmosphere.

Career Path at Lineage Logistics

Lineage Logistics is committed to providing its employees with opportunities for growth and advancement. The Traffic Clerk position is an excellent starting point for a career in the logistics industry. With dedication and hard work, you can advance to roles with increasing responsibilities and higher pay.

Potential career paths for a Traffic Clerk at Lineage Logistics include:

• Senior Traffic Clerk: Taking on more complex tasks and providing guidance to other clerks.
• Dispatch Coordinator: Managing driver schedules and coordinating deliveries.
• Warehouse Supervisor: Overseeing warehouse operations and managing a team of employees.
• Transportation Planner: Developing and implementing transportation plans to optimize efficiency and reduce costs.
• Logistics Manager: Managing all aspects of the logistics process, from procurement to delivery.

Lineage Logistics offers a variety of training and development programs to help employees enhance their skills and advance their careers. The company also encourages employees to pursue professional certifications and continuing education opportunities.

Salary & Benefits at Lineage Logistics

Lineage Logistics offers competitive salaries and a comprehensive benefits package. The salary range for the Traffic Clerk position in Delta, British Columbia, is estimated to be between $35,000 and $50,000 per year, depending on experience and qualifications.

In addition to salary, Lineage Logistics offers a variety of benefits, including:

• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• Paid time off
• RRSP matching
• Employee assistance program
• Tuition reimbursement

Lineage Logistics is committed to providing its employees with a safe and healthy work environment. The company also offers a variety of wellness programs to help employees stay healthy and active.

Lineage Logistics Culture

Lineage Logistics is a company that values its employees and is committed to creating a positive and supportive work environment. The company's culture is based on the following principles:

• Respect: Treating all employees with respect and dignity.
• Integrity: Conducting business with honesty and integrity.
• Teamwork: Working together to achieve common goals.
• Innovation: Embracing new ideas and technologies.
• Customer Focus: Providing exceptional service to customers.

Lineage Logistics is an equal opportunity employer and is committed to diversity and inclusion. The company welcomes applications from all qualified individuals, regardless of race, ethnicity, religion, gender, sexual orientation, or disability.

How to Apply

If you are interested in applying for the Traffic Clerk position at Lineage Logistics in Delta, British Columbia, please submit your resume and cover letter through the company's online application portal. Be sure to highlight your skills and experience in customer service, communication, and data entry.

Lineage Logistics is an equal opportunity employer and is committed to providing accommodations for individuals with disabilities. If you require accommodation during the application process, please contact the company's human resources department.

Frequently Asked Questions (FAQ)

1. What are the working hours for this position?

   The shift is Monday to Friday, 11:00 AM to 7:30 PM.

2. What is the dress code?

   The dress code is business casual. However, you may be required to wear company-provided personal protective equipment and freezer gear, depending on the facility.

3. What are the opportunities for advancement?

   Lineage Logistics offers a variety of opportunities for advancement. With dedication and hard work, you can advance to roles with increasing responsibilities and higher pay.

4. What is the company culture like?

   Lineage Logistics is committed to creating a positive and supportive work environment. The company values respect, integrity, teamwork, innovation, and customer focus.

5. What is the company's policy on diversity and inclusion?

   Lineage Logistics is an equal opportunity employer and is committed to diversity and inclusion. The company welcomes applications from all qualified individuals, regardless of race, ethnicity, religion, gender, sexual orientation, or disability.

6. Are there any physical requirements for this job?

   You may be required to lift a minimum of 20 lbs./9 kgs. and be comfortable working in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites.

7. Is experience with a Warehouse Management System (WMS) required?

   Yes, experience with WMS is strongly preferred as you'll be entering data and scheduling appointments within the system.

8. What kind of training is provided?

   Lineage Logistics provides training to understand our business and how each team member plays a part in satisfying our customers’ requirements. Also, on-the-job training related to the specific duties of the traffic clerk position will be provided.

9. What kind of COVID-19 safety protocols are in place?

   Lineage Logistics follows all local guidelines and has put in place protocols like increased cleaning, social distancing measures and mandatory mask wearing for employees.

10. What happens after I submit my application?

    The HR team will review your application and you will be contacted for an interview if you are a potential candidate. A background check might be required for the final steps.