Operations Manager at Lineage Logistics - Westfield, MA

Lineage Logistics is seeking a dedicated and experienced Operations Manager to lead our warehouse operations in Westfield, Massachusetts. This role requires a strong leader capable of developing team members, ensuring operational efficiency, and fostering a positive workplace culture. The Operations Manager will be responsible for overseeing all aspects of warehouse activities, including budgeting, labor scheduling, and safety protocols.

Role Overview

As the Operations Manager, you will manage the day-to-day operational activities of the warehouse, ensuring that all processes run smoothly and efficiently. You will be responsible for training and developing your team, improving operational procedures, and maintaining compliance with health and safety regulations. This role requires a proactive individual with strong leadership skills and a commitment to continuous improvement.

A Day in the Life

A typical day for the Operations Manager at Lineage Logistics in Westfield, MA, includes:

• Overseeing the management of warehouse operations including budgeting, labor scheduling, space and equipment, safety and security, housekeeping and sanitation.
• Analyzing operational reports to identify trends and recommend solutions to management.
• Partnering with sales, inventory control, and operations support to ensure product availability.
• Planning long-range labor needs based on sales forecasts and input from management.
• Ensuring people, process and technology enable meeting all customer service standards.
• Managing, training, providing performance feedback and assigning duties of direct reports to ensure productivity, efficiency, and effectiveness.
• Continuously improving operational procedures such as verifying incoming and outgoing shipments, handling and dispositioning merchandise, and maintaining warehouse inventory
• Operating the facility in compliance with health, safety, and environment regulations to establish and practice a culture of safety among the team members at all times.
• Building and maintaining partnerships with other departments i.e. Finance, HR, Sales, Continuous Improvement, etc.

Why Westfield, MA?

Westfield, MA, offers a great balance of urban and suburban living. Located in Hampden County, Westfield provides access to both natural beauty and city amenities. The area boasts a reasonable cost of living, good schools, and a strong sense of community. Working in Westfield allows you to enjoy a high quality of life while contributing to a thriving local economy. Its proximity to major highways also makes it a convenient location for commuting and regional travel.

Career Path

Lineage Logistics offers excellent opportunities for career advancement. Starting as an Operations Manager in Westfield, MA, you can progress to roles with greater responsibilities and leadership opportunities. Potential career paths include:

• Senior Operations Manager
• Regional Operations Manager
• Director of Operations
• General Manager

Lineage is committed to promoting from within and provides ongoing training and development to help you achieve your career goals.

Salary and Benefits

The salary range for the Operations Manager position in Westfield, MA, is estimated to be between $75,000 and $135,000 annually. In addition to competitive pay, Lineage Logistics offers a comprehensive benefits package, including:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO) and vacation days
• Paid holidays
• 401(k) retirement plan with company match
• Life insurance
• Disability insurance (short-term and long-term)
• Employee assistance program (EAP)
• Opportunities for professional development and training
• Tuition reimbursement
• Employee discount programs
• Wellness programs
• Career advancement opportunities within Lineage Logistics
• Bonus potential based on performance
• Relocation assistance (if applicable)
• Employee referral program
• Flexible spending accounts (FSAs)
• Health savings accounts (HSAs)

Lineage Logistics Culture

Lineage Logistics values respect, care, and continuous improvement. The company fosters a collaborative and inclusive work environment where team members are encouraged to share their ideas and contribute to the company's success. Lineage is committed to providing a safe and supportive workplace where employees can grow and develop their skills.

How to Apply

To apply for the Operations Manager position in Westfield, MA, please submit your resume and cover letter through the Lineage Logistics career website. Be sure to highlight your relevant experience and skills, and explain why you are a good fit for the role.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of an Operations Manager at Lineage Logistics?
   The Operations Manager is responsible for managing all aspects of warehouse operations, including budgeting, labor scheduling, and safety protocols.
2. What qualifications are required for this position?
   A minimum of 5 years of warehouse operations or direct warehouse management experience, experience with WMS, and demonstrated management skills are required.
3. What is the salary range for this role?
   The estimated salary range is $75,000 - $135,000 annually.
4. What benefits does Lineage Logistics offer?
   Lineage offers a comprehensive benefits package, including health insurance, PTO, a 401(k) plan, and more.
5. What opportunities for career advancement are available?
   Lineage is committed to promoting from within and offers various career paths, including Senior Operations Manager and Director of Operations.
6. What is the company culture like at Lineage Logistics?
   Lineage fosters a collaborative and inclusive work environment that values respect, care, and continuous improvement.
7. Where is the job located?
   The job is located in Westfield, MA (Campanelli Drive).
8. Does the role require working in cold storage?
   Yes, the role requires the ability to work in temperatures as low as -20 Fahrenheit in cold storage sites.
9. What kind of equipment will I be working with?
   You will be working with machinery and material handling equipment.
10. Is there a requirement to work flexible hours?
    Yes, the role requires the ability to work a flexible work schedule and shift, including weekends if needed.