Role Overview

The Quality Assurance Supervisor at Lineage Logistics in Wilmington, IL, plays a critical role in ensuring the safety, quality, and regulatory compliance of all products handled within the facility. This position requires a hands-on leader with strong experience in health & food safety and auditing. The supervisor will oversee a team of three direct reports, providing guidance, training, and performance feedback to maintain high standards of operation across two functional areas.

A Day in the Life

Each day as a Quality Assurance Supervisor will be dynamic and multifaceted. Here’s a glimpse of what you can expect:

• Morning: Start with a team huddle to review daily priorities, safety protocols, and any outstanding issues from the previous day. Conduct a walkthrough of the facility to identify potential hazards or areas needing attention.
• Mid-day: Focus on auditing and inspecting inbound and outbound products to verify they meet quality standards and legal requirements. Manage any complaints or non-conformance issues by performing root cause analysis and implementing corrective actions.
• Afternoon: Provide training and coaching to direct reports, ensuring they are proficient in their roles and adhere to safety and quality procedures. Complete system checks and maintain equipment calibration checks.
• Throughout the Day: Ensure all safety practices are followed, maintain cleanliness in work areas, and address any immediate quality or safety concerns. Maintain glass control measures if applicable.

Why Wilmington, IL?

Wilmington, IL, offers a blend of small-town charm and convenient access to larger metropolitan areas. Located southwest of Chicago, Wilmington provides a lower cost of living while still offering access to diverse cultural and recreational opportunities. The town is known for its friendly community, good schools, and proximity to natural attractions like the Kankakee River. Working in Wilmington means you can enjoy a more relaxed lifestyle without sacrificing career opportunities.

Career Path

The Quality Assurance Supervisor role is an excellent starting point for a rewarding career at Lineage Logistics. Success in this position opens doors to greater responsibilities and promotions. Potential career paths include:

• Quality Assurance Manager: Oversee quality assurance operations for multiple facilities or regions.
• Food Safety Manager: Focus specifically on food safety compliance and regulatory requirements.
• Operations Manager: Take on broader responsibilities for the overall operations of a facility.
• Regional Quality Director: Provide strategic leadership and direction for quality assurance across a geographic region.

Salary & Benefits

The salary range for this position is competitive and commensurate with experience. The targeted salary range for this role is $75,000 to $85,000. In addition to a competitive salary, Lineage Logistics offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick leave, and holidays)
• Basic life and disability insurance
• Annual bonus eligibility

Lineage Logistics Culture

Lineage Logistics is committed to creating a safe, stable, and reliable work environment for all team members. The company values respect and cares about its employees, fostering a culture of collaboration and continuous improvement. Lineage encourages professional development and provides opportunities for employees to grow and advance in their careers. The company is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination.

How to Apply

To apply for the Quality Assurance Supervisor position in Wilmington, IL, please submit your resume and cover letter through the Lineage Logistics career portal. Be sure to highlight your relevant experience and qualifications, including any certifications such as SQF, PCQI, or HACCP. We look forward to receiving your application!

FAQ

1. What are the key responsibilities of a Quality Assurance Supervisor?

   Key responsibilities include supervising direct reports, ensuring safety practices are followed, inspecting and auditing products, managing complaints and non-conformance issues, and maintaining equipment calibration.

2. What qualifications are preferred for this role?

   Preferred qualifications include SQF, PCQI, and HACCP certifications, with Seafood HACCP considered a strong plus. Strong experience in health & food safety and auditing is also highly valued.

3. What is the work environment like at Lineage Logistics?

   Lineage Logistics provides a safe, stable, and reliable work environment. The company values respect and cares about its team members, fostering a culture of collaboration and continuous improvement.

4. What are the physical requirements of the job?

   The role requires the ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites. It also requires being comfortable with various noise levels.

5. What opportunities for career advancement are available?

   Success in this role can lead to positions such as Quality Assurance Manager, Food Safety Manager, Operations Manager, or Regional Quality Director.

6. What kind of training is provided?

   Lineage Logistics provides comprehensive training on safety protocols, quality systems, and standard operating procedures. The company also supports ongoing professional development opportunities.

7. How does Lineage Logistics support employee safety?

   Lineage Logistics administers a comprehensive safety program at the facility level to ensure team members are working in a safe, controlled, and risk-free environment.

8. What is the company’s policy on diversity and inclusion?

   Lineage Logistics is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation.

9. What are the working hours for this position?

   This is a day-shift role, but schedule flexibility is required as needed to support operations.

10. What is the significance of SQF, PCQI, and HACCP certifications?

    These certifications demonstrate a strong understanding of food safety principles and practices, which are essential for ensuring the quality and safety of products handled at Lineage Logistics.