Software Reliability Engineer, WMS Careers at Lineage Logistics - Novi, Michigan | Apply Now!
Lineage Logistics
Software Reliability Engineer, WMS Careers at Lineage Logistics - Novi, Michigan | Apply Now!
Job Description
Software Reliability Engineer, WMS at Lineage Logistics - Novi, MI
Role Overview
The Software Reliability Engineer (WMS) role at Lineage Logistics in Novi, MI, is a critical position focused on ensuring the high availability, performance, and reliability of our Warehouse Management System (WMS). This role involves investigating, diagnosing, and resolving operational software issues that directly impact warehouse performance. The engineer will work closely with logistics, IT, and engineering teams to provide timely and effective solutions, ensuring seamless integration between the WMS, upstream and downstream applications, and warehouse processes.
Day in the Life
A typical day for a Software Reliability Engineer (WMS) at Lineage Logistics may include:
- Monitoring system performance using tools like Datadog and internal diagnostics to identify potential issues proactively.
- Analyzing system logs, error reports, and transaction flows to diagnose the root cause of operational incidents.
- Collaborating with Level 1 support and warehouse operations teams to understand the impact of incidents and gather necessary information.
- Executing quick resolutions through user rights adjustments, database interventions, or WMS configuration changes.
- Debugging application code, workflows, customizations, and interfaces to identify bugs and performance bottlenecks.
- Working with the WMS QA team to reproduce issues in test environments and isolate root causes.
- Participating in on-call rotations to address time-sensitive incidents and ensure minimal disruption to warehouse operations.
- Contributing to postmortem analysis of high-impact incidents to identify areas for improvement and prevent recurrence.
- Developing scripts or queries to streamline log analysis, system diagnostics, and data validation.
- Troubleshooting communication failures between the WMS and other systems like LinOS, Link, EDI, and Easymetrics.
- Creating and updating playbooks and troubleshooting guides for known WMS issues to empower support teams.
Why Novi, MI?
Novi, Michigan, offers a compelling blend of professional opportunities and a high quality of life. Located in Oakland County, Novi is a thriving suburban community with a strong economy, excellent schools, and a diverse population. The city boasts numerous parks, recreational facilities, and cultural attractions, providing a well-rounded lifestyle for its residents. Novi's proximity to major metropolitan areas like Detroit offers access to a wide range of entertainment, dining, and shopping options. Additionally, Michigan's natural beauty, including its Great Lakes and extensive forests, provides ample opportunities for outdoor activities. Novi's strategic location and business-friendly environment make it an attractive place for professionals seeking career growth and a comfortable living environment.
Career Path
The Software Reliability Engineer (WMS) role at Lineage Logistics provides a solid foundation for career advancement within the organization. Potential career paths include:
- Senior Reliability Engineer: Taking on more complex projects, mentoring junior engineers, and leading initiatives to improve system reliability and performance.
- WMS Architect: Designing and implementing WMS solutions, ensuring scalability, security, and integration with other systems.
- DevOps Engineer: Focusing on automating and streamlining the software development and deployment process, improving efficiency and reducing errors.
- Engineering Manager: Leading a team of reliability engineers, providing technical guidance, and managing project execution.
- Solutions Architect: Designing and implementing end-to-end solutions that integrate WMS with other business systems, addressing complex business requirements.
Salary & Benefits
The estimated salary range for a Software Reliability Engineer (WMS) in Novi, MI, is between $95,000 and $140,000 per year. Lineage Logistics offers a comprehensive benefits package that includes:
- Comprehensive health insurance plans (medical, dental, vision).
- Generous paid time off (PTO) and holiday schedule.
- 401(k) retirement plan with company match.
- Employee stock purchase plan (ESPP).
- Life insurance and disability coverage.
- Flexible spending accounts (FSA) for healthcare and dependent care.
- Employee assistance program (EAP) for confidential support and resources.
- Professional development and training opportunities.
- Tuition reimbursement program for continuing education.
- Employee discount programs for various products and services.
- Wellness programs and resources to promote employee health and well-being.
Lineage Logistics Culture
Lineage Logistics is committed to fostering a culture of innovation, collaboration, and excellence. We believe that our people are our greatest asset, and we strive to create an environment where employees can thrive and reach their full potential. Our core values include:
- Safety: Ensuring the safety of our employees, customers, and communities.
- Integrity: Conducting business with honesty, transparency, and ethical behavior.
- Innovation: Embracing new ideas and technologies to drive continuous improvement.
- Collaboration: Working together as a team to achieve common goals.
- Excellence: Striving for the highest standards of quality and performance.
How to Apply
Interested candidates can apply for the Software Reliability Engineer (WMS) position at Lineage Logistics through our online career portal. Please submit your resume and cover letter, highlighting your relevant experience and qualifications. A member of our recruiting team will review your application and contact you if your qualifications align with our requirements.
FAQ
- What qualifications are necessary for Software Reliability Engineer?
Experience in WMS, debugging and analyzing, SQL, Incident Management, and excellent communication skills.
- What does a Reliability Engineer at Lineage Logistics do?
The Reliability Engineer (Connect WMS) investigates, diagnoses, and resolves operational software issues that impact warehouse management performance.
- What is the salary range for this position?
The estimated salary range for a Software Reliability Engineer (WMS) in Novi, MI, is between $95,000 and $140,000 per year.
- What are the benefits offered by Lineage Logistics?
Lineage Logistics offers a comprehensive benefits package that includes health insurance, paid time off, retirement plan, employee stock purchase plan, and more.
- Where is Lineage Logistics located?
The Software Reliability Engineer (WMS) position is located in Novi, Michigan.
- What are the core values of Lineage Logistics?
Our core values include safety, integrity, innovation, collaboration, and excellence.
- What opportunities are there for career advancement?
Potential career paths include Senior Reliability Engineer, WMS Architect, DevOps Engineer, Engineering Manager, and Solutions Architect.
- How can I apply for this position?
Interested candidates can apply through our online career portal by submitting a resume and cover letter.
- Is there opportunity for training?
Yes, Lineage Logistics is committed to professional development and offers a tuition reimbursement program for continued education.
- What tools do Reliability Engineers utilize in their role?
Tools such as Datadog and SQL are utilized by reliability engineers at Lineage Logistics.
Locations
- Novi, Michigan, United States
Salary
104,500 - 154,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Warehouse Management Systems (WMS)intermediate
- System Monitoringintermediate
- Incident Managementintermediate
- Root Cause Analysisintermediate
- SQLintermediate
- Log Analysisintermediate
- Data Validationintermediate
- Troubleshootingintermediate
- Debuggingintermediate
- Integration Testingintermediate
- Communication Skillsintermediate
- Collaborationintermediate
- Problem Solvingintermediate
- Automationintermediate
- Scriptingintermediate
- Datadogintermediate
- EDIintermediate
- LinOSintermediate
- Linkintermediate
Required Qualifications
- Experience in troubleshooting and resolving software issues in warehouse environments. (experience)
- Proficiency in analyzing system logs, error reports, and transaction flows. (experience)
- Hands-on experience with WMS systems and related integrations. (experience)
- Strong debugging skills and ability to trace through application workflows. (experience)
- Experience with real-time system monitoring tools and techniques. (experience)
- Familiarity with incident management processes and escalation procedures. (experience)
- Ability to contribute to postmortem analysis and implement process improvements. (experience)
- Experience in developing scripts or queries for log analysis and system diagnostics. (experience)
- Excellent communication and collaboration skills to work effectively with operations, IT, and engineering teams. (experience)
- Ability to work in on-call rotations or site support shifts for time-sensitive incidents. (experience)
- Knowledge of software development lifecycle and testing methodologies. (experience)
- Understanding of database concepts and SQL queries. (experience)
Responsibilities
- Monitor and respond to operational issues affecting WMS functions (e.g., receiving, shipping, inventory).
- Analyze system logs, error reports, and transaction flows to identify anomalies or failures.
- Work closely with Level 1 support and warehouse operation teams to understand incident symptoms and timelines.
- Execute quick resolutions by using extended user rights, database interventions, or WMS configuration changes.
- Debug application code, workflows, customizations, and interfaces to identify bugs or performance bottlenecks.
- Collaborate with WMS QA team to reproduce issues in test environments and trace through application workflows to isolate root causes.
- Collaborate with Product/Development teams to propose, implement, and test code fixes.
- Use tools like Datadog or internal diagnostics to monitor WMS behavior.
- Proactively set up or refine alerts for failure patterns (e.g., inventory mismatches, interface timeouts, RF disconnects).
- Improve observability by suggesting/implement better logging practices and metric coverage.
- Investigate communication failures between WMS and other Products (e.g., LinOS, Link, EDI, Easymetrics).
- Troubleshoot integration issues between the WMS and external systems (e.g., DevOps, DCOps).
- Provide software-side support during integration testing, mainly remote and on-site by occasion.
- Participate in on-call rotations or site support shifts for time-sensitive incidents.
- Coordinate with operations, IT, and engineering during critical events to ensure fast resolution.
- Document incidents thoroughly, including root causes, fixes, and follow-up actions.
- Contribute to postmortem analysis for high-impact incidents.
- Recommend and implement configuration changes or process improvements to prevent repeated issues.
- Update or create playbooks and troubleshooting guides for known WMS issues.
- Develop scripts or queries (e.g., SQL) to streamline log analysis, system diagnostics, or data validation.
- Propose internal utilities to detect edge-case failures or improve system health monitoring.
Benefits
- general: Comprehensive health insurance plans (medical, dental, vision).
- general: Generous paid time off (PTO) and holiday schedule.
- general: 401(k) retirement plan with company match.
- general: Employee stock purchase plan (ESPP).
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) for healthcare and dependent care.
- general: Employee assistance program (EAP) for confidential support and resources.
- general: Professional development and training opportunities.
- general: Tuition reimbursement program for continuing education.
- general: Employee discount programs for various products and services.
- general: Wellness programs and resources to promote employee health and well-being.
- general: Opportunities for career advancement within a rapidly growing company.
- general: A supportive and collaborative work environment.
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
Tags & Categories
Answer 10 quick questions to check your fit for Software Reliability Engineer, WMS Careers at Lineage Logistics - Novi, Michigan | Apply Now! @ Lineage Logistics.
Related Books and Jobs
Software Reliability Engineer, WMS Careers at Lineage Logistics - Novi, Michigan | Apply Now!
Lineage Logistics
Software Reliability Engineer, WMS Careers at Lineage Logistics - Novi, Michigan | Apply Now!
Job Description
Software Reliability Engineer, WMS at Lineage Logistics - Novi, MI
Role Overview
The Software Reliability Engineer (WMS) role at Lineage Logistics in Novi, MI, is a critical position focused on ensuring the high availability, performance, and reliability of our Warehouse Management System (WMS). This role involves investigating, diagnosing, and resolving operational software issues that directly impact warehouse performance. The engineer will work closely with logistics, IT, and engineering teams to provide timely and effective solutions, ensuring seamless integration between the WMS, upstream and downstream applications, and warehouse processes.
Day in the Life
A typical day for a Software Reliability Engineer (WMS) at Lineage Logistics may include:
- Monitoring system performance using tools like Datadog and internal diagnostics to identify potential issues proactively.
- Analyzing system logs, error reports, and transaction flows to diagnose the root cause of operational incidents.
- Collaborating with Level 1 support and warehouse operations teams to understand the impact of incidents and gather necessary information.
- Executing quick resolutions through user rights adjustments, database interventions, or WMS configuration changes.
- Debugging application code, workflows, customizations, and interfaces to identify bugs and performance bottlenecks.
- Working with the WMS QA team to reproduce issues in test environments and isolate root causes.
- Participating in on-call rotations to address time-sensitive incidents and ensure minimal disruption to warehouse operations.
- Contributing to postmortem analysis of high-impact incidents to identify areas for improvement and prevent recurrence.
- Developing scripts or queries to streamline log analysis, system diagnostics, and data validation.
- Troubleshooting communication failures between the WMS and other systems like LinOS, Link, EDI, and Easymetrics.
- Creating and updating playbooks and troubleshooting guides for known WMS issues to empower support teams.
Why Novi, MI?
Novi, Michigan, offers a compelling blend of professional opportunities and a high quality of life. Located in Oakland County, Novi is a thriving suburban community with a strong economy, excellent schools, and a diverse population. The city boasts numerous parks, recreational facilities, and cultural attractions, providing a well-rounded lifestyle for its residents. Novi's proximity to major metropolitan areas like Detroit offers access to a wide range of entertainment, dining, and shopping options. Additionally, Michigan's natural beauty, including its Great Lakes and extensive forests, provides ample opportunities for outdoor activities. Novi's strategic location and business-friendly environment make it an attractive place for professionals seeking career growth and a comfortable living environment.
Career Path
The Software Reliability Engineer (WMS) role at Lineage Logistics provides a solid foundation for career advancement within the organization. Potential career paths include:
- Senior Reliability Engineer: Taking on more complex projects, mentoring junior engineers, and leading initiatives to improve system reliability and performance.
- WMS Architect: Designing and implementing WMS solutions, ensuring scalability, security, and integration with other systems.
- DevOps Engineer: Focusing on automating and streamlining the software development and deployment process, improving efficiency and reducing errors.
- Engineering Manager: Leading a team of reliability engineers, providing technical guidance, and managing project execution.
- Solutions Architect: Designing and implementing end-to-end solutions that integrate WMS with other business systems, addressing complex business requirements.
Salary & Benefits
The estimated salary range for a Software Reliability Engineer (WMS) in Novi, MI, is between $95,000 and $140,000 per year. Lineage Logistics offers a comprehensive benefits package that includes:
- Comprehensive health insurance plans (medical, dental, vision).
- Generous paid time off (PTO) and holiday schedule.
- 401(k) retirement plan with company match.
- Employee stock purchase plan (ESPP).
- Life insurance and disability coverage.
- Flexible spending accounts (FSA) for healthcare and dependent care.
- Employee assistance program (EAP) for confidential support and resources.
- Professional development and training opportunities.
- Tuition reimbursement program for continuing education.
- Employee discount programs for various products and services.
- Wellness programs and resources to promote employee health and well-being.
Lineage Logistics Culture
Lineage Logistics is committed to fostering a culture of innovation, collaboration, and excellence. We believe that our people are our greatest asset, and we strive to create an environment where employees can thrive and reach their full potential. Our core values include:
- Safety: Ensuring the safety of our employees, customers, and communities.
- Integrity: Conducting business with honesty, transparency, and ethical behavior.
- Innovation: Embracing new ideas and technologies to drive continuous improvement.
- Collaboration: Working together as a team to achieve common goals.
- Excellence: Striving for the highest standards of quality and performance.
How to Apply
Interested candidates can apply for the Software Reliability Engineer (WMS) position at Lineage Logistics through our online career portal. Please submit your resume and cover letter, highlighting your relevant experience and qualifications. A member of our recruiting team will review your application and contact you if your qualifications align with our requirements.
FAQ
- What qualifications are necessary for Software Reliability Engineer?
Experience in WMS, debugging and analyzing, SQL, Incident Management, and excellent communication skills.
- What does a Reliability Engineer at Lineage Logistics do?
The Reliability Engineer (Connect WMS) investigates, diagnoses, and resolves operational software issues that impact warehouse management performance.
- What is the salary range for this position?
The estimated salary range for a Software Reliability Engineer (WMS) in Novi, MI, is between $95,000 and $140,000 per year.
- What are the benefits offered by Lineage Logistics?
Lineage Logistics offers a comprehensive benefits package that includes health insurance, paid time off, retirement plan, employee stock purchase plan, and more.
- Where is Lineage Logistics located?
The Software Reliability Engineer (WMS) position is located in Novi, Michigan.
- What are the core values of Lineage Logistics?
Our core values include safety, integrity, innovation, collaboration, and excellence.
- What opportunities are there for career advancement?
Potential career paths include Senior Reliability Engineer, WMS Architect, DevOps Engineer, Engineering Manager, and Solutions Architect.
- How can I apply for this position?
Interested candidates can apply through our online career portal by submitting a resume and cover letter.
- Is there opportunity for training?
Yes, Lineage Logistics is committed to professional development and offers a tuition reimbursement program for continued education.
- What tools do Reliability Engineers utilize in their role?
Tools such as Datadog and SQL are utilized by reliability engineers at Lineage Logistics.
Locations
- Novi, Michigan, United States
Salary
104,500 - 154,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Warehouse Management Systems (WMS)intermediate
- System Monitoringintermediate
- Incident Managementintermediate
- Root Cause Analysisintermediate
- SQLintermediate
- Log Analysisintermediate
- Data Validationintermediate
- Troubleshootingintermediate
- Debuggingintermediate
- Integration Testingintermediate
- Communication Skillsintermediate
- Collaborationintermediate
- Problem Solvingintermediate
- Automationintermediate
- Scriptingintermediate
- Datadogintermediate
- EDIintermediate
- LinOSintermediate
- Linkintermediate
Required Qualifications
- Experience in troubleshooting and resolving software issues in warehouse environments. (experience)
- Proficiency in analyzing system logs, error reports, and transaction flows. (experience)
- Hands-on experience with WMS systems and related integrations. (experience)
- Strong debugging skills and ability to trace through application workflows. (experience)
- Experience with real-time system monitoring tools and techniques. (experience)
- Familiarity with incident management processes and escalation procedures. (experience)
- Ability to contribute to postmortem analysis and implement process improvements. (experience)
- Experience in developing scripts or queries for log analysis and system diagnostics. (experience)
- Excellent communication and collaboration skills to work effectively with operations, IT, and engineering teams. (experience)
- Ability to work in on-call rotations or site support shifts for time-sensitive incidents. (experience)
- Knowledge of software development lifecycle and testing methodologies. (experience)
- Understanding of database concepts and SQL queries. (experience)
Responsibilities
- Monitor and respond to operational issues affecting WMS functions (e.g., receiving, shipping, inventory).
- Analyze system logs, error reports, and transaction flows to identify anomalies or failures.
- Work closely with Level 1 support and warehouse operation teams to understand incident symptoms and timelines.
- Execute quick resolutions by using extended user rights, database interventions, or WMS configuration changes.
- Debug application code, workflows, customizations, and interfaces to identify bugs or performance bottlenecks.
- Collaborate with WMS QA team to reproduce issues in test environments and trace through application workflows to isolate root causes.
- Collaborate with Product/Development teams to propose, implement, and test code fixes.
- Use tools like Datadog or internal diagnostics to monitor WMS behavior.
- Proactively set up or refine alerts for failure patterns (e.g., inventory mismatches, interface timeouts, RF disconnects).
- Improve observability by suggesting/implement better logging practices and metric coverage.
- Investigate communication failures between WMS and other Products (e.g., LinOS, Link, EDI, Easymetrics).
- Troubleshoot integration issues between the WMS and external systems (e.g., DevOps, DCOps).
- Provide software-side support during integration testing, mainly remote and on-site by occasion.
- Participate in on-call rotations or site support shifts for time-sensitive incidents.
- Coordinate with operations, IT, and engineering during critical events to ensure fast resolution.
- Document incidents thoroughly, including root causes, fixes, and follow-up actions.
- Contribute to postmortem analysis for high-impact incidents.
- Recommend and implement configuration changes or process improvements to prevent repeated issues.
- Update or create playbooks and troubleshooting guides for known WMS issues.
- Develop scripts or queries (e.g., SQL) to streamline log analysis, system diagnostics, or data validation.
- Propose internal utilities to detect edge-case failures or improve system health monitoring.
Benefits
- general: Comprehensive health insurance plans (medical, dental, vision).
- general: Generous paid time off (PTO) and holiday schedule.
- general: 401(k) retirement plan with company match.
- general: Employee stock purchase plan (ESPP).
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) for healthcare and dependent care.
- general: Employee assistance program (EAP) for confidential support and resources.
- general: Professional development and training opportunities.
- general: Tuition reimbursement program for continuing education.
- general: Employee discount programs for various products and services.
- general: Wellness programs and resources to promote employee health and well-being.
- general: Opportunities for career advancement within a rapidly growing company.
- general: A supportive and collaborative work environment.
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
Tags & Categories
Answer 10 quick questions to check your fit for Software Reliability Engineer, WMS Careers at Lineage Logistics - Novi, Michigan | Apply Now! @ Lineage Logistics.
Related Books and Jobs