Traffic Clerk/Dispatcher - Days - Sandston, Virginia

Role Overview

The Traffic Clerk/Dispatcher role at Lineage Logistics in Sandston, Virginia, is a crucial position responsible for coordinating the flow of inbound and outbound shipments. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with drivers, warehouse staff, transportation teams, and customer service representatives. The primary responsibilities include managing driver check-in and check-out, assigning dock doors, preparing shipping documentation, maintaining accurate records, and ensuring timely load handling. This position is essential for maintaining efficient warehouse operations and providing excellent customer service.

Day in the Life

A typical day for a Traffic Clerk/Dispatcher at Lineage Logistics involves a variety of tasks aimed at keeping the warehouse operations running smoothly. The day starts with reviewing the schedule of inbound and outbound shipments and preparing for driver arrivals. As drivers arrive, the Traffic Clerk/Dispatcher checks them in, provides necessary instructions, and assigns dock doors based on the load schedule and warehouse availability. Throughout the day, the clerk prepares and manages shipping documentation, including Bills of Lading (BOLs) and billing paperwork, ensuring accuracy and completeness. They also maintain records of all shipments in the warehouse management system (WMS) and Excel spreadsheets. Communication is a key part of the job. The Traffic Clerk/Dispatcher communicates with warehouse staff to coordinate load handling, with transportation teams to address any delays or issues, and with customer service to provide updates on shipment status. They monitor scheduled appointments, address late arrivals, and update stakeholders on any changes. The role also involves resolving discrepancies in shipment details, providing excellent customer service to drivers and carriers, and supporting continuous improvement efforts in shipping and receiving processes. The day concludes with ensuring all records are up-to-date and preparing for the next day's operations.

Why Sandston, Virginia?

Sandston, Virginia, is a strategic location for Lineage Logistics due to its proximity to major transportation routes and distribution centers. Located near Richmond, Virginia, Sandston offers access to a skilled workforce and a business-friendly environment. The area is experiencing economic growth, making it an attractive place for both businesses and employees. Sandston's location provides easy access to major highways and interstates, facilitating efficient transportation of goods to and from the Lineage Logistics facility. The town also boasts a reasonable cost of living compared to other metropolitan areas, making it an affordable place to live and work. Additionally, Sandston offers a range of amenities and services, including shopping centers, restaurants, and recreational facilities. The community is known for its friendly atmosphere and strong sense of community. Working in Sandston provides an opportunity to be part of a growing and dynamic area while enjoying a high quality of life.

Career Path

Lineage Logistics is committed to providing opportunities for growth and career advancement for its employees. The Traffic Clerk/Dispatcher role is an excellent starting point for a career within the company. Success in this role can lead to promotions and greater responsibilities within the warehouse and logistics operations. Potential career paths include:

1. Senior Traffic Clerk/Dispatcher: With experience and proven performance, a Traffic Clerk/Dispatcher can advance to a senior role, taking on more complex responsibilities and providing guidance to junior team members.
2. Warehouse Supervisor: Demonstrating leadership skills and a thorough understanding of warehouse operations can lead to a promotion to Warehouse Supervisor, overseeing a team of warehouse staff and ensuring efficient operations.
3. Logistics Coordinator: Developing expertise in logistics and supply chain management can lead to a role as Logistics Coordinator, responsible for planning and coordinating the movement of goods across the supply chain.
4. Transportation Manager: With experience in transportation and logistics, a Traffic Clerk/Dispatcher can advance to a Transportation Manager role, overseeing the transportation of goods and managing relationships with carriers.
5. Operations Manager: With a strong understanding of all aspects of warehouse and logistics operations, a Traffic Clerk/Dispatcher can aspire to become an Operations Manager, responsible for the overall performance of the facility.

Lineage Logistics provides on-the-job training, mentorship programs, and opportunities for professional development to support employees in their career growth. The company encourages employees to take on new challenges and develop their skills, fostering a culture of continuous learning and improvement.

Salary & Benefits

The pay range for the Traffic Clerk/Dispatcher position in Sandston, Virginia, is $19–$21 per hour. Lineage Logistics also offers a comprehensive benefits package to its employees, including:

• Health insurance (medical, dental, and vision)
• Paid time off (PTO) and vacation days
• Paid holidays
• 401(k) retirement plan with company match
• Employee assistance program (EAP)
• Life insurance
• Disability insurance (short-term and long-term)
• Flexible spending accounts (FSA)
• Health savings accounts (HSA)
• Employee discount programs
• Tuition reimbursement
• Wellness programs

The benefits package is designed to provide employees with financial security, health and well-being, and opportunities for personal and professional growth.

Lineage Logistics Culture

Lineage Logistics is committed to creating a positive and inclusive work environment where employees are valued and respected. The company fosters a culture of teamwork, collaboration, and continuous improvement. Employees are encouraged to share their ideas and contribute to the success of the company. Lineage Logistics values its employees and invests in their development through training programs, mentorship opportunities, and career advancement opportunities. The company also promotes work-life balance and offers flexible work arrangements to support employees in managing their personal and professional lives. Lineage Logistics is an Equal Employment Opportunity Employer and is committed to diversity and inclusion in the workplace.

How to Apply

Interested candidates can apply for the Traffic Clerk/Dispatcher position through the Lineage Logistics career website. The application process typically involves submitting a resume and cover letter, completing an online application form, and participating in interviews with the hiring manager and other members of the team. Candidates are encouraged to highlight their relevant skills and experience in their application materials and to demonstrate their passion for warehouse operations and customer service during the interview process.

FAQ

1. What are the key responsibilities of a Traffic Clerk/Dispatcher? The key responsibilities include managing driver check-in and check-out, assigning dock doors, preparing shipping documentation, maintaining accurate records, and ensuring timely load handling.
2. What skills are required for this position? The required skills include attention to detail, communication skills, computer proficiency (including Microsoft Excel), problem-solving skills, and the ability to work collaboratively with others.
3. What is the work schedule for this position? The work schedule is Monday to Friday, 8:00 AM–5:30 PM, with flexibility in start and end times.
4. What is the pay range for this position? The pay range is $19–$21 per hour.
5. What benefits does Lineage Logistics offer? Lineage Logistics offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) retirement plan, and employee assistance programs.
6. What are the opportunities for career advancement at Lineage Logistics? Lineage Logistics provides opportunities for growth and career advancement, including promotions to senior roles, warehouse supervisor, logistics coordinator, transportation manager, and operations manager.
7. What is the company culture like at Lineage Logistics? Lineage Logistics fosters a culture of teamwork, collaboration, and continuous improvement, valuing its employees and investing in their development.
8. Is prior experience required for this position? Prior experience in a warehouse or logistics environment is a plus but not always required. On-the-job training is provided.
9. How can I apply for this position? Interested candidates can apply through the Lineage Logistics career website.
10. What is the Equal Employment Opportunity policy at Lineage Logistics? Lineage Logistics is an Equal Employment Opportunity Employer and is committed to diversity and inclusion in the workplace.