Associate Manager, Customer Support

Coinbase

full-time

Responsibilities Lead a team of high performing customer service supervisors across multiple processes or channels (...

Head of Social Media Support

Coinbase

full-time

Responsibilities Champion Coinbase’s Global Social Support/Social Care strategies, define roadmaps/playbooks/voice/t...

CX Senior Program Lead (Proactive Support)

Coinbase

full-time

Responsibilities Lead the end-to-end program to standardize a single, real-time customer-impact signal fabric that d...

Complaints Analyst III

Coinbase

full-time

Responsibilities Responsible for providing support for Coinbase customers that submitted complaints through differen...

Supervisor, Customer Success Team

Coinbase

full-time

Responsibilities Lead a team of high performing Concierge Agents onsite at our Charlotte, NC Center of Excellence M...

Customer Support Supervisor

Coinbase

full-time

Responsibilities Develop and lead a team of high performing customer support agents across multiple channels (email,...

Customer Support Supervisor

Coinbase

full-time

Responsibilities Lead a team of high performing customer service agents across multiple channels (eg. phone, messagi...