Dealership:

BMW of Monterey

Appointment Scheduler (Bilingual Spanish Required)

BMW of Monterey is seeking an outgoing, customer-focused Appointment Scheduler to support our busy luxury Service Department. This is a fast-paced, phone-based role ideal for someone who enjoys delivering exceptional customer experiences while managing high call volume and scheduling service appointments efficiently.

If you thrive in a professional environment, enjoy helping customers, and want to grow with a premier automotive brand, we want to hear from you.

Compensation & Schedule

• Pay: $21.00 – $25.00 per hour (depending on experience)
• Schedule: Tuesday–Saturday (Sunday & Monday off)
• Service Department Hours:
  • Monday–Friday: 7:30 AM – 5:30 PM
  • Saturday: 8:00 AM – 4:30 PM
  • Closed Sundays

Qualifications

• Bilingual in Spanish (required)
• Previous dealership or automotive experience preferred
• Strong customer service and communication skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Comfortable using computers, phone systems, and scheduling software
• Efficient typing and basic computer proficiency

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

The hourly range for this position is $21.00 - $25.00. The actual pay offered may vary depending on skills, experience, job-related knowledge, and location.