Service Advisor
Lithia
Service Advisor
Job Description
Dealership:
L0457 Kia of Round RockKIA of Round Rock
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Responsibilities:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
- Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
- Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
- Communicate additional repair and service needs to the customer based on vehicle inspection.
- Administer the manufacturer warranty for qualifying vehicle repairs.
- Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
- Previous Service Advisor experience, preferred.
- Prior experience as an automotive technician a plus.
- A team player who is focused on providing exemplary customer service.
- Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Locations
- Kia of Round Rock, Round Rock, Texas, United States 78665
Salary
Estimated Salary Rangemedium confidence
52,000 - 85,000 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team player focused on providing exemplary customer serviceintermediate
- Basic mechanical understanding of an automobileintermediate
Required Qualifications
- High School graduate or equivalent (experience)
- 18 years or older (experience)
- Acceptable driving record and a valid driver's license in your state of residence (experience)
Preferred Qualifications
- Previous Service Advisor experience (experience)
- Prior experience as an automotive technician (experience)
Responsibilities
- Initiating automotive services and repairs by ascertaining vehicle performance problems and service requests
- Verifying warranty and service contract coverage
- Developing estimates
- Writing repair orders
- Maintaining customer records
- Serve as the communicator and liaison between the customer and technician
- Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system
- Communicate additional repair and service needs to the customer based on vehicle inspection
- Administer the manufacturer warranty for qualifying vehicle repairs
- Keeping customer informed of service specials, completion times and service expenses
Benefits
- general: Competitive pay
- general: Medical, Dental and Vision Plans
- general: Paid Holidays & PTO
- general: Short and Long-Term Disability
- general: Paid Life Insurance
- general: 401(k) Retirement Plan
- general: Employee Stock Purchase Plan
- general: Lithia Learning Center
- general: Vehicle Purchase Discounts
- general: Wellness Programs
Tags & Categories
Answer 10 quick questions to check your fit for Service Advisor @ Lithia .
10 Questions
~2 Minutes
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Service Advisor
Lithia
Service Advisor
Job Description
Dealership:
L0457 Kia of Round RockKIA of Round Rock
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Responsibilities:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
- Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
- Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
- Communicate additional repair and service needs to the customer based on vehicle inspection.
- Administer the manufacturer warranty for qualifying vehicle repairs.
- Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
- Previous Service Advisor experience, preferred.
- Prior experience as an automotive technician a plus.
- A team player who is focused on providing exemplary customer service.
- Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Locations
- Kia of Round Rock, Round Rock, Texas, United States 78665
Salary
Estimated Salary Rangemedium confidence
52,000 - 85,000 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team player focused on providing exemplary customer serviceintermediate
- Basic mechanical understanding of an automobileintermediate
Required Qualifications
- High School graduate or equivalent (experience)
- 18 years or older (experience)
- Acceptable driving record and a valid driver's license in your state of residence (experience)
Preferred Qualifications
- Previous Service Advisor experience (experience)
- Prior experience as an automotive technician (experience)
Responsibilities
- Initiating automotive services and repairs by ascertaining vehicle performance problems and service requests
- Verifying warranty and service contract coverage
- Developing estimates
- Writing repair orders
- Maintaining customer records
- Serve as the communicator and liaison between the customer and technician
- Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system
- Communicate additional repair and service needs to the customer based on vehicle inspection
- Administer the manufacturer warranty for qualifying vehicle repairs
- Keeping customer informed of service specials, completion times and service expenses
Benefits
- general: Competitive pay
- general: Medical, Dental and Vision Plans
- general: Paid Holidays & PTO
- general: Short and Long-Term Disability
- general: Paid Life Insurance
- general: 401(k) Retirement Plan
- general: Employee Stock Purchase Plan
- general: Lithia Learning Center
- general: Vehicle Purchase Discounts
- general: Wellness Programs
Tags & Categories
Answer 10 quick questions to check your fit for Service Advisor @ Lithia .
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs