Dealership:

Express Lube Service Greeter

Pay: $15.05 hourly

Schedule: Tuesday through Saturday

Toyota of Springfield, part of the Lithia & Driveway (LAD) family, is looking for a dedicated and energetic Service Greeter to join our Express Lube Department. This is an exciting opportunity to become part of one of the fastest-growing automotive groups in the country—where you’ll work in a fast-paced, customer-focused environment and play a key role in ensuring our guests have an exceptional service experience from start to finish.

What You’ll Do:

As a Service Greeter, you’ll be the first friendly face our customers see when they arrive for service. You’ll help organize and direct approximately 100 customers a day into the appropriate service lanes and assist with a variety of support tasks, including:

• Greeting customers promptly and courteously upon arrival.
• Ensuring customers are directed to the appropriate lane for service.
• Collecting and verifying customer contact information to maintain accurate records.
• Checking lifetime oil change eligibility and confirming any open recalls that may need to be scheduled or completed.
• Communicating effectively with both customers and the service team to ensure a smooth and efficient process.
• Maintaining a positive attitude and professional appearance throughout the day.

Ideal Candidate:

• Friendly and customer-focused with excellent communication skills.
• Organized and able to manage multiple tasks in a fast-paced environment.
• Detail-oriented, ensuring accuracy in customer information and vehicle data.
• Dependable and team-oriented, always ready to step in and support colleagues.
• Comfortable being active throughout the day and working in varying weather conditions.
• Previous automotive or customer service experience is a plus, but we’re willing to train the right person.

At Lithia, we live by our core values every day:

• Earn Customers for Life – We build trust and lasting relationships through transparency and care.
• Take Personal Ownership – We act with integrity and accountability in all we do.
• Improve Constantly – We embrace change, innovation, and continuous growth.
• Have Fun! – We celebrate our successes and enjoy what we do together.

Qualifications:

• Communication skills – communicate effectively with others
• This role requires being on your feet most of the day and working outdoors in all types of weather—rain, sun, heat, or cold—so a strong work ethic and positive attitude are essential
• Time Management – ability to manage one’s own time
• Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs