Manager, Retail & Delivery - Brooklyn Hub Careers at Rivian

Role Overview

Rivian is revolutionizing the electric vehicle (EV) industry with our mission to keep the world adventurous forever. We're seeking a Manager, Retail & Delivery - Brooklyn Hub to lead our high-impact team at 366 Wythe Ave, Brooklyn, NY 11249. In this pivotal RIV Level 6 role, you'll own the full customer journey from initial engagement to vehicle delivery, driving sales execution, logistics, and last-mile operations. Thrive in a dynamic environment where you motivate teams, hit ambitious KPIs, and create memorable experiences that embody Rivian's innovative spirit. If you have a passion for EVs, people leadership, and operational excellence, this Rivian Brooklyn careers opportunity is your chance to scale with purpose.

As a leader in our field organization, you'll foster a productive environment where customers rave about their interactions, employees are engaged, and business metrics soar. Collaborate cross-functionally to launch local activations, expand community presence, and refine processes using data insights. Perfect for sales leaders ready to tackle ambiguity with a customer-first mindset.

Key Responsibilities at Rivian

Joining Rivian means taking charge of high-stakes operations in the heart of Brooklyn. Here's what you'll do daily:

• Deliver best-in-class customer experiences: Ensure every interaction is authentic, engaging, educational, and true to Rivian’s core values across your region.
• Drive sales performance: Execute strategic initiatives to smash revenue targets and grow market share in your location(s).
• Own KPIs: Track and deliver on daily, weekly, monthly, quarterly, and yearly metrics, aligning team efforts with company objectives.
• Manage vehicle delivery: Oversee flawless execution from preparation and paperwork to logistics and final handoff.
• Optimize operations: Partner with Service and Vehicle Operations to recommend efficiency-boosting changes that cut expenses.
• Staff strategically: Design schedules and shifts that match demand for peak efficiency and superior customer service.
• Lead activations: Plan events and strategies for brand awareness, traffic, leads, retention, and conversions.
• Handle financials: Align operations with revenue plans, payroll budgets, and store P&L.
• Ensure compliance: Maintain high standards in documentation and adherence to local, state, federal regs, and Rivian policies.

Expect to lead by example, motivating your team while adapting to fast-paced, ambiguous scenarios.

Qualifications & Requirements

To succeed as our Retail & Delivery Manager in Brooklyn, bring these qualifications:

• 5+ years in field sales; 2+ years in field leadership (multi-unit preferred).
• Background in retail, sales, hospitality, or direct-to-consumer/commission-based models.
• Deep EV industry knowledge: market dynamics, customer needs, regulations.
• Bachelor’s degree or equivalent experience.
• Expertise in P&L, POS, CRM; HR skills in recruiting, onboarding, payroll, performance management.
• Flexible schedule (nights, weekends, holidays); up to 75% travel; valid driver’s license with stellar record; comfort with high-performance vehicles and demo drives.

Ideal candidates are competitive, solution-oriented, and passionate about people and the outdoors.

Salary & Benefits

Earn a competitive $93,000 - $116,300 USD yearly salary, plus performance incentives. Rivian offers top-tier perks:

• Health coverage: Comprehensive medical, dental, vision.
• Retirement: 401(k) matching.
• Time off: Generous PTO, holidays.
• Equity: Employee stock purchase.
• Development: Training and growth programs.
• EV perks: Vehicle discounts.
• Flexibility: Balanced schedules.
• Adventure: Outdoor gear discounts, events.
• Relocation: Assistance available.

Why Join Rivian?

Rivian isn't just building EVs—we're protecting the planet for future adventurers. Work with diverse, courageous teams challenging the status quo. In Brooklyn, lead at the forefront of sustainable mobility, driving real impact. Enjoy a culture of innovation, where your leadership shapes customer stories and business success. Join us to grow your career while accelerating the EV revolution.

How to Apply

Ready to power Rivian's Brooklyn hub? Apply now for this Manager, Retail & Delivery role. Submit your resume highlighting sales leadership and EV passion. We review applications quickly—don't miss out on this adventure! Visit our careers page or apply directly. Rivian is an equal opportunity employer committed to diversity.

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