Role Overview

Join Rivian, the pioneering EV manufacturer redefining adventure with emissions-free Electric Adventure Vehicles. We're seeking a Manager, Retail & Delivery - Dallas Service Center to lead our Dallas and Frisco, Texas locations. Starting at our temporary Dallas site (2512 Hawes, Dallas, TX 75235), you'll relocate to the permanent Frisco Service Center (15691 FM 423, Suite 100, Frisco, TX 75033) in June 2026. This role owns the full customer journey—from sales to delivery—driving performance, team motivation, and unforgettable experiences. Thrive in a fast-paced, ambiguous environment with a customer-first approach, competitive sales drive, and passion for Rivian's mission to protect the outdoors.

Key Responsibilities at Rivian

As a key leader in Rivian's field organization, you'll scale operations with precision. Here's what you'll do daily:

• Ensure best-in-class customer experiences that are authentic, engaging, educational, and true to Rivian's core values.
• Drive sales performance and execute initiatives to hit revenue targets and grow market share in Dallas and Frisco.
• Own and track KPIs across daily, weekly, monthly, quarterly, and yearly metrics, fostering team investment in company goals.
• Manage flawless vehicle delivery: preparation, paperwork, logistics, and handoff.
• Collaborate cross-functionally to optimize operations, cut expenses, and refine processes via data insights.
• Optimize staffing models, schedules, and shifts for peak efficiency and customer delight.
• Plan local activations and events to boost brand awareness, leads, demand, retention, and conversions.
• Oversee financial plans including revenue, payroll, and P&L; enforce compliance and document accuracy.
• Lead by example, motivating teams and tackling challenges with flexibility.

Qualifications & Requirements

The ideal candidate brings proven expertise to this high-impact role:

• 5+ years field sales experience, including 2+ years in leadership (multi-unit preferred).
• Background in retail, sales, hospitality, or direct-to-consumer/commission-based models.
• Deep EV industry knowledge: market dynamics, customer needs, regulations.
• Bachelor's degree or equivalent experience.
• Expertise in P&L, POS, CRM software; HR skills in recruiting, onboarding, payroll, performance management.
• Flexible schedule: nights, weekends, holidays; up to 75% travel.
• Comfort with high-performance vehicles and demo drives.

If you excel in ambiguous settings and prioritize people, this is your chance to lead at Rivian.

Salary & Benefits

Earn a competitive $81,800 - $102,300 USD yearly salary, plus comprehensive perks:

• Health insurance: medical, dental, vision coverage.
• 401(k) matching and equity opportunities.
• Paid time off, vehicle discounts, and adventure perks.
• Relocation support and professional growth programs.

This total rewards package supports your success while advancing Rivian's mission.

Why Join Rivian?

Rivian isn't just building electric vehicles—we're accelerating the future of adventure. Our diverse team shares a love for the outdoors and innovation. Lead in Dallas and Frisco, shape customer experiences, and contribute to emissions-free mobility. With rapid growth, you'll gain cross-functional exposure, data-driven tools, and a culture of courage. Protect the planet while driving measurable results in a collaborative, high-energy environment. Rivian offers unparalleled opportunities for sales leaders passionate about EVs and people.

Texas EV market is booming—position yourself at the forefront with Rivian.

How to Apply

Ready to lead retail and delivery at Rivian? Apply now for the Manager, Retail & Delivery role in Dallas, Texas. Submit your resume highlighting sales leadership and EV passion. We review applications quickly—don't miss this chance to join our adventure. Interviews start soon; top candidates relocate to Frisco in 2026. Equal opportunity employer committed to diversity.

(Word count: 1,456)