Role Overview

Join Rivian, the pioneering EV manufacturer redefining adventure with emissions-free Electric Adventure Vehicles. We're seeking a Manager, Retail & Delivery at our Fishers, IN Service Center (9700 Masters Rd, Fishers, IN 46038). This RIV Level 6 role is perfect for dynamic leaders passionate about customer-first experiences, competitive sales, and scaling operations with precision. Own the full customer journey from engagement to delivery, lead high-impact teams, and drive performance in a fast-paced, innovative environment. Thrive in ambiguity, motivate teams, and align with Rivian's mission to protect the outdoors for future generations. If you love EVs, sales leadership, and creating memorable experiences, apply for this Fishers, Indiana Rivian career today!

Key Responsibilities at Rivian

As Retail & Delivery Manager, you'll lead sales and operations at our Fishers location, ensuring every interaction embodies Rivian's bold spirit. Key duties include:

• Deliver best-in-class customer experiences: Make interactions authentic, engaging, educational, and true to Rivian’s core values across your region.
• Drive sales excellence: Execute initiatives to hit revenue targets, grow market share, and boost performance metrics.
• Master KPIs: Track and achieve daily, weekly, monthly, quarterly, and yearly goals while investing your team in company objectives.
• Own vehicle delivery: Oversee preparation, paperwork, logistics, and handoffs for flawless execution.
• Optimize operations: Partner with Service and Vehicle Operations to refine processes, cut costs, and enhance efficiency.
• Build efficient teams: Design staffing models, schedules, and shifts that align with demand and elevate customer service.
• Launch local activations: Collaborate on events and strategies for brand awareness, leads, retention, and conversions.
• Manage finances: Align with P&L, revenue plans, payroll budgets, and ensure regulatory compliance.
• Lead with passion: Motivate employees, foster culture, and tackle challenges with a solution-oriented mindset.

This role demands flexibility, with up to 75% travel, nights, weekends, and holidays to keep Rivian adventuring forward.

Qualifications & Requirements

To succeed as Rivian's Retail & Delivery Manager in Fishers, IN, bring:

• 5+ years field sales experience; 2+ years field leadership (multi-unit preferred).
• Background in retail, sales, hospitality; direct-to-consumer or commission sales a plus.
• Deep EV industry knowledge: market dynamics, customer needs, regulations.
• Bachelor’s degree or equivalent experience.
• Expertise in P&L, POS, CRM; HR skills in recruiting, onboarding, payroll, performance management.
• Valid driver’s license, exceptional record; comfort with large vehicles and demo drives.
• Flexible schedule readiness and travel willingness.

Rivian values diverse backgrounds united by outdoor passion and innovation.

Salary & Benefits

Earn $154,752 - $193,440 USD yearly (disclosed), plus bonuses tied to performance. Rivian offers top-tier perks:

• Competitive salary with incentives.
• Full health, dental, vision coverage.
• 401(k) match and stock purchase.
• Generous PTO and flexible time off.
• EV discounts on Rivian vehicles.
• Leadership training programs.
• Wellness and adventure perks.
• Relocation support.

Manage your location’s P&L while enjoying Rivian’s employee-focused culture.

Why Join Rivian?

Rivian isn’t just building EVs—we're accelerating the future of adventure. Work at the Fishers, IN Service Center where curiosity meets courage. Lead teams that deliver joy through electric vehicles, collaborate cross-functionally, and innovate daily. Our diverse team shares a love for the outdoors, challenging norms to protect our planet. Enjoy a high-impact career with growth, autonomy, and purpose. Rivian provides tools for success: data-driven insights, cutting-edge tech, and a supportive network. Scale with us as we expand retail and delivery nationwide. If you’re results-driven, customer-obsessed, and ready to thrive in ambiguity, Rivian is your launchpad.

Stand out with EV sales leadership, community events, and operational excellence. Fishers offers vibrant community, proximity to adventures, and Rivian’s innovative hub. Join leaders shaping sustainable mobility.

How to Apply

Ready to drive Rivian’s retail success in Fishers, Indiana? Apply now for Manager, Retail & Delivery! Submit your resume highlighting sales leadership, EV passion, and P&L experience. We review applications quickly—don’t miss this opportunity. Questions? Contact our recruitment team. Let’s keep the world adventurous together.