Role Overview

Join Rivian as a Manager, Retail & Delivery - Tampa Service Center and lead the charge in delivering exceptional electric adventure vehicles to passionate customers in Tampa, Florida. Rivian is redefining the EV industry with emissions-free vehicles designed for outdoor enthusiasts. This Level 6 RIV role based at our dynamic Tampa location (with oversight from Franklin, TN headquarters) puts you at the forefront of sales, delivery, and customer experience. As a key leader in our field organization, you'll own the full customer journey from initial engagement to vehicle handoff, driving revenue growth while embodying Rivian's mission to keep the world adventurous forever.

Thrive in a fast-paced environment where you'll manage high-impact teams, optimize operations, and execute local activations. With up to 75% travel, flexible schedules, and a focus on data-driven decisions, this role demands a customer-first mindset, competitive sales drive, and solution-oriented flexibility. If you have 5+ years in field sales and 2+ in leadership, plus EV passion, this is your opportunity to scale Rivian's presence in the Sunshine State.

Key Responsibilities at Rivian

As Manager, Retail & Delivery, you'll spearhead operations at the Tampa Service Center, ensuring every interaction reflects Rivian's bold innovation. Key duties include:

• Drive best-in-class customer experiences: Make every interaction authentic, engaging, educational, and true to Rivian's core values.
• Boost sales performance: Execute initiatives to hit revenue targets and expand market share in Tampa and surrounding areas.
• Own KPIs: Track and deliver on daily, weekly, monthly, quarterly, and yearly metrics, aligning teams with company goals.
• Master vehicle delivery: Oversee preparation, paperwork, logistics, and handoff for flawless execution.
• Optimize operations: Partner cross-functionally to refine processes, cut costs, and enhance efficiency.
• Staff strategically: Design schedules and shifts that match demand for peak customer satisfaction.
• Launch activations: Plan events for brand awareness, leads, retention, and conversions.
• Manage finances: Align with P&L, revenue plans, and payroll budgets while ensuring compliance.
• Lead teams: Motivate employees, handle HR from recruiting to performance reviews.
• Conduct demos: Operate high-performance Rivian vehicles for customer test drives.

Expect to tackle ambiguous challenges, foster a productive culture, and deliver measurable results that propel Rivian's EV revolution.

Qualifications & Requirements

Rivian seeks proven leaders ready to excel in retail, sales, and delivery. Essential qualifications include:

• 5+ years field sales experience; 2+ years field leadership (multi-unit preferred).
• Background in retail, sales, hospitality, or direct-to-consumer/commission sales.
• Deep EV industry knowledge: market dynamics, customer needs, regulations.
• Bachelor's degree or equivalent experience.
• Expertise in P&L, POS, CRM software; HR skills in recruiting, onboarding, payroll.
• Valid driver's license, exceptional record; comfort with large vehicles and demos.
• Flexible schedule: nights, weekends, holidays; up to 75% travel.

Ideal candidates are passionate about people, outdoors, and sustainability, with a track record of thriving in high-stakes, ambiguous settings.

Salary & Benefits

Earn a competitive $78,200 - $97,700 USD yearly salary, plus performance bonuses. Rivian offers top-tier perks:

• Comprehensive health, dental, vision insurance.
• 401(k) with company match.
• Generous PTO, holidays, and flexible scheduling.
• Equity and stock purchase plans.
• Leadership training and development.
• Rivian vehicle access for adventures.
• Event sponsorships and community involvement.
• Relocation support and merchandise discounts.

Why Join Rivian?

Rivian isn't just building EVs; we're protecting the planet for future adventurers. As a Tampa Sales and Delivery Manager, you'll lead in a collaborative culture that values innovation, diversity, and bold problem-solving. Work with curious minds challenging the status quo, from refining delivery logistics to hosting electrifying events. Enjoy Tampa's vibrant scene while scaling Rivian's footprint. Our team shares a love for the outdoors—hike, surf, explore in emissions-free style. With rapid growth, this role offers clear paths to senior leadership. Join us to drive real impact in the EV revolution.

Rivian's commitment to excellence means you'll have tools like advanced CRM, data analytics, and cross-functional support to succeed. Be part of a company that's not accepting 'what's always been done' but reframing mobility for a sustainable future.

How to Apply

Ready to power Rivian's Tampa expansion? Apply now for the Manager, Retail & Delivery role. Submit your resume highlighting sales leadership and EV passion. Selected candidates will interview with our field ops team. Don't miss this chance—positions fill fast in our high-growth environment. Rivian is an equal opportunity employer; we celebrate diverse backgrounds.

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