Manager, Sales & Delivery - Yorkdale Shopping Centre Careers at Rivian - Toronto, Ontario

Role Overview

Join Rivian, the pioneering EV manufacturer redefining adventure with emissions-free Electric Adventure Vehicles. We're seeking a Manager, Sales & Delivery at our Yorkdale Shopping Centre location in Toronto, Ontario to lead high-impact teams and deliver unforgettable customer experiences. In this role, you'll own the full customer journey from initial engagement to vehicle delivery, driving sales performance, operational excellence, and brand loyalty. Thrive in a dynamic environment where innovation meets the outdoors, and help scale Rivian's mission to protect the planet for future generations.

As a leader in our field organization, you'll oversee sales execution, logistics, and last-mile delivery while fostering a productive, motivated team. With a customer-first approach, competitive sales drive, and solution-oriented mindset, you'll tackle ambiguities head-on. Collaborate cross-functionally to execute local activations, refine processes via data insights, and achieve ambitious KPIs. If you have a passion for people, EVs, and measurable results, this Rivian career in Toronto is your next adventure.

Key Responsibilities at Rivian

Take charge of sales and delivery operations at Rivian's Yorkdale location with these action-oriented duties:

• Ensure best-in-class customer experiences that are authentic, engaging, educational, and true to Rivian's core values.
• Drive sales performance and strategic initiatives to hit revenue targets and expand market share.
• Own, track, and deliver on KPIs across all timeframes, aligning team efforts with company objectives.
• Manage flawless vehicle delivery from preparation and paperwork to logistics and handoff.
• Partner with Service and Vehicle Operations to optimize processes for efficiency and cost savings.
• Optimize staffing models, schedules, and shifts to match demand and elevate customer service.
• Plan and execute events and activations for brand awareness, leads, and conversions.
• Oversee financial operations including P&L, revenue plans, and payroll budgets.
• Enforce compliance with regulations and company policies while maintaining document accuracy.
• Lead by example to motivate teams, build culture, and drive results.

Qualifications & Requirements

To succeed as Sales & Delivery Manager at Rivian in Toronto, bring these qualifications:

• 5+ years field sales experience, including 2+ years in leadership (multi-unit preferred).
• Background in retail, sales, hospitality, or direct-to-consumer/commission sales.
• Deep EV industry knowledge: market dynamics, customer needs, regulations.
• Bachelor's degree or equivalent experience.
• Expertise in P&L, POS, CRM; HR skills in recruiting, onboarding, performance management.
• Valid driver's license with clean record; flexible schedule readiness (nights, weekends, 75% travel).

Comfort operating high-performance vehicles and demo drives required. Experience in ambiguous environments is a must.

Salary & Benefits

Earn a competitive salary of $66,200 - $85,500 CAD yearly for this Rivian role in Toronto. Plus, enjoy top-tier perks:

• Comprehensive health coverage (medical, dental, vision).
• RRSP matching and equity opportunities.
• Generous PTO: vacation, sick, holidays.
• Vehicle discounts on Rivian EVs.
• Professional training and development.
• Wellness programs and mental health support.
• Team events aligned with our outdoor passion.
• Flexible scheduling for work-life balance.

This total rewards package supports your growth while advancing Rivian's mission.

Why Join Rivian?

Rivian isn't just building electric vehicles; we're accelerating the future of adventure. Our diverse team shares a love for the outdoors and commitment to sustainability. In Toronto's vibrant market, you'll lead at the forefront of EV adoption, working with cutting-edge tech and passionate customers. Enjoy a culture of innovation, where challenging norms leads to breakthroughs. With rapid scaling, your impact will be immediate—driving sales, delighting adventurers, and protecting our planet. Join Rivian to keep the world adventurous forever.

Yorkdale Shopping Centre positions you in Canada's EV hub, with opportunities for community engagement and growth. Competitive pay, equity, and perks make this more than a job—it's a mission-aligned career.

How to Apply

Ready to electrify sales at Rivian? Apply now for the Manager, Sales & Delivery role in Toronto. Submit your resume highlighting sales leadership and EV passion. We review applications quickly—don't miss out on this high-impact opportunity at Yorkdale. Questions? Contact our Toronto recruiting team. Rivian is an equal opportunity employer committed to diversity.

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