About Gilead Sciences

Gilead Sciences is a leading biopharmaceutical company headquartered in Foster City, California, with a proven track record of over 35 years in tackling some of the world's most pressing health challenges. Renowned for pioneering a cure for hepatitis C, revolutionary advancements in HIV treatment and prevention, and innovative therapies for viral and inflammatory diseases as well as certain cancers, Gilead continues to push the boundaries of medical science. The company's portfolio also includes critical contributions to oncology and ongoing efforts against COVID-19, ensuring therapies reach patients globally. At Gilead, collaboration, determination, and a relentless drive define the culture, making it a hub for ambitious professionals ready to create a healthier world.

Role Overview

The Manager, Trade Operations role within Gilead's Market Access Operations (MAO) organization is pivotal in supporting the seamless execution of daily trade activities. Based in Foster City, California, this full-time position demands operational rigor, analytical prowess, and strategic insight to manage order evaluations, inventory monitoring, customer interactions, returns processing, and cross-functional partnerships. Upholding SOX controls and contract compliance is paramount, ensuring efficient, data-driven operations in a dynamic biopharmaceutical landscape. This role offers the chance to contribute directly to Gilead's mission of improving lives through life-changing therapies in HIV, oncology, and inflammatory diseases.

Key Responsibilities

Operational Execution

Ensure strict adherence to contract terms and SOX controls across all trade operations. Evaluate daily direct-customer orders using inventory data feeds to confirm contractual limits. Proactively monitor internal inventory metrics to identify shortages and collaborate with customer buyers on stocking strategies. Partner with sales teams to resolve indirect customer issues and provide timely updates. Review and process product returns, assigning appropriate credit values per Gilead policies. Liaise with third-party logistics and data-warehouse vendors for accurate data flows, while supporting internal teams in Supply Chain, Legal, Finance, Quality, IT, and Audit.

Analysis, Reporting & Continuous Improvement

Deliver ad-hoc reporting, analytics, and documentation to meet evolving business needs. Act as an analytics resource for Trade Operations, Strategy, Contracting, and Relations teams. Analyze multi-source data and communicate actionable insights to cross-functional partners. Assess and optimize processes to boost efficiency, accuracy, and adaptability in a fast-paced environment. Maintain exceptional customer service standards aligned with Gilead policies.

Qualifications & Requirements

Basic qualifications include a Bachelor's Degree with six years of relevant experience, a Master's Degree with four years, or a PhD/PharmD. Preferred candidates bring 3+ years in pharmaceutical or biotech trade operations, proficiency in ERP systems like SAP, trade platforms such as IntegriChain or ValueCentric, EDI datasets (852/867), and tools like Tableau. A Bachelor's in Business Administration, Supply Chain, Economics, Finance, or Engineering is ideal, alongside advanced Excel skills (VLOOKUP, PivotTables), multitasking ability, strong analytics with complex datasets, and excellent communication to simplify complex topics. Familiarity with contracts, regulations, pharma distribution, and compliance is essential.

Benefits & Perks

Gilead Sciences offers a comprehensive benefits package designed to support employee well-being and professional success. Enjoy competitive salaries with performance-based incentives, robust health insurance including medical, dental, and vision coverage, generous paid time off, and retirement savings plans with company matching. Wellness programs, flexible work arrangements, and family leave policies promote work-life balance. Employees gain access to cutting-edge resources, tuition reimbursement, and employee stock purchase plans, fostering long-term financial security and growth.

Career Growth

As a people leader at Gilead, you'll drive cultural evolution and empower teams in an inclusive environment. This Manager role provides exposure to senior stakeholders across operations, strategy, and executive leadership, building skills for advancement into director-level positions. Gilead invests in leadership development, mentorship, and internal mobility, with opportunities to lead high-impact projects in trade strategy and market access. Ambitious professionals thrive here, leveraging Gilead's global platform to shape the future of biopharma.

Why Join Gilead

Joining Gilead means becoming part of a team united against devastating diseases like HIV, oncology challenges, and inflammatory conditions. Work on therapies that have transformed millions of lives, with a company committed to bold ambitions and global access. Foster City offers a vibrant, innovative hub with collaborative spaces and proximity to Silicon Valley talent. Experience a premium culture where every employee is valued, developed, and empowered to make a direct impact on public health.

Role FAQs

What experience is required for the Manager, Trade Operations role?

A minimum of six years with a Bachelor's or four with a Master's; 3+ years in pharma trade operations preferred.

Is prior knowledge of specific software necessary?

Yes, experience with SAP, IntegriChain, EDI, and Tableau is highly desirable.

What is the work environment like?

Fast-paced, deadline-driven, with emphasis on multitasking, analytics, and cross-functional collaboration.

Does this role involve customer interaction?

Yes, maintaining high service standards for direct and indirect customers is key.

How does this position support Gilead's mission?

By ensuring compliant, efficient trade operations that enable access to HIV, oncology, and inflammatory disease therapies.