About Cardinal Health

Cardinal Health, a Fortune 500 healthcare services and products leader, empowers pharmacies, hospitals, and healthcare systems nationwide. With annual revenue exceeding $200 billion, we specialize in pharmaceutical distribution, medical product manufacturing, and business services innovation. Our Global Business & Finance Services (GBFS) division partners with strategic vendors like Genpact to drive operational excellence, cost efficiency, and risk mitigation. Join a team committed to transforming healthcare logistics and vendor ecosystems for better patient outcomes.

Role Overview

The Manager, Vendor Relationship Management plays a pivotal role in Cardinal Health's GBFS governance model. This full-time, remote field position (US-Nationwide-FIELD) ensures seamless execution of vendor contracts, governance processes, and performance optimization. Reporting to Vendor Management Office leadership, you'll act as the 'control tower'—coordinating between GBFS leaders, business stakeholders, and delivery teams like Genpact. With a salary range of $87,700-$151,613 USD annually, this role offers substantial impact in outsourcing, finance, and strategic partnerships.

Key Responsibilities

Governance Execution

Drive day-to-day governance across Tier 1 and Tier 2 relationships, including meeting coordination, agenda preparation, and action item follow-up. Ensure adherence to governance calendars, standardized templates, and escalation protocols. Maintain critical tools like RAID logs, dashboards, and issue registers for real-time visibility.

Resource and Financial Management

Oversee onboarding/offboarding of third-party contractors, manage SOX-compliant access provisioning, and triage L2/L3 resourcing issues. Lead budget and forecast consolidation for outsourced fees, handle commercial contract management, and perform monthly variance analysis to safeguard financial health.

Performance and Risk Oversight

Track SLA compliance, financial variances, backlogs, and customer effort metrics. Monitor vendor adherence to commitments, including credits and penalties. Proactively identify risks, manage escalation paths, and maintain risk heatmaps to inform leadership decisions.

Stakeholder and Continuous Improvement

Engage business process owners and delivery leads, collect structured feedback, and support playbook rollouts. Contribute to dashboard refinements and transformation initiatives identified through governance forums.

Qualifications & Requirements

Ideal candidates hold a Bachelor’s degree in Business, Supply Chain, Finance, Operations, or a related field, complemented by 8-12 years of experience in vendor management, third-party oversight, governance, outsourcing, or business services. Key competencies include strong project management for disciplined execution, familiarity with outsourcing contracts, SLA frameworks, and performance metrics. Proficiency in Excel, Power BI, or similar tools is essential, alongside excellent cross-functional communication skills. Success hinges on being detail-oriented, influential without authority, and a continuous learner who thrives in dynamic environments.

Benefits & Perks

Cardinal Health offers a premium compensation package starting at $87,700-$151,613 USD yearly, plus performance incentives. Enjoy comprehensive medical, dental, and vision coverage; a robust 401(k) with generous matching; paid time off; and wellness programs. Remote flexibility in US-Nationwide-FIELD supports work-life balance, while tuition reimbursement and employee stock purchase plans enhance long-term security.

Career Growth

Advance within Cardinal Health's Vendor Management Office or broader Finance organization. Proven performers transition to senior governance, strategic sourcing, or GBFS leadership roles. Access leadership development programs, mentorship, and cross-functional projects to build expertise in healthcare outsourcing and analytics.

Why Join Us

At Cardinal Health, you'll influence multimillion-dollar vendor ecosystems critical to healthcare delivery. Our collaborative culture values innovation, integrity, and impact—empowering you to optimize performance without surprises. Be part of a resilient organization driving healthcare forward amid industry evolution.

Role FAQs

Is this role remote?

Yes, fully remote in US-Nationwide-FIELD, United States of America.

What experience is required?

8-12 years in vendor management or outsourcing preferred, with strong analytical and coordination skills.

How does salary work?

Disclosed range: $87,700-$151,613 USD/year, based on experience and location.

What tools will I use?

Excel, Power BI, RAID logs, dashboards, and governance trackers.

Who are the key partners?

Primarily Genpact and other Tier 1/2 strategic vendors for GBFS.

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