Expeditor In Room Dining | EDITION
Marriott International
Expeditor In Room Dining | EDITION
Job Description
POSITION SUMMARY
Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Locations
- Miami Beach, Florida, United States
Salary
35,000 - 55,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Follow all company and safety and security policies and proceduresintermediate
- Report accidents, injuries, and unsafe work conditions to managerintermediate
- Complete safety training and certificationsintermediate
- Ensure uniform and personal appearance are clean and professionalintermediate
- Maintain confidentiality of proprietary informationintermediate
- Protect company assetsintermediate
- Welcome and acknowledge all guests according to company standardsintermediate
- Anticipate and address guests’ service needsintermediate
- Assist individuals with disabilitiesintermediate
- Speak with others using clear and professional languageintermediate
- Answer telephones using appropriate etiquetteintermediate
- Develop and maintain positive working relationships with othersintermediate
- Ensure adherence to quality expectations and standardsintermediate
- Stand, sit, or walk for an extended period of timeintermediate
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistanceintermediate
Required Qualifications
- Education: High school diploma or G.E.D. equivalent (experience)
- Related Work Experience: No related work experience (experience)
- Supervisory Experience: No supervisory experience (experience)
- License or Certification: None (experience)
Responsibilities
- Take room service orders over the phone
- Answer questions on menu selections, and check with kitchen staff
- Answer guest questions or concerns regarding the origin, vintage, and style of various wines
- Place and log call back for room service order
- Notify guests and management of delays in service delivery
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Maintain cleanliness of work areas throughout the day
- Record transaction in MICROS system at time of order
- Complete all closing reports, including MICROS reports
- Process all payment methods
Answer 10 quick questions to check your fit for Expeditor In Room Dining | EDITION @ Marriott International.
Related Books and Jobs
Expeditor In Room Dining | EDITION
Marriott International
Expeditor In Room Dining | EDITION
Job Description
POSITION SUMMARY
Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Locations
- Miami Beach, Florida, United States
Salary
35,000 - 55,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Follow all company and safety and security policies and proceduresintermediate
- Report accidents, injuries, and unsafe work conditions to managerintermediate
- Complete safety training and certificationsintermediate
- Ensure uniform and personal appearance are clean and professionalintermediate
- Maintain confidentiality of proprietary informationintermediate
- Protect company assetsintermediate
- Welcome and acknowledge all guests according to company standardsintermediate
- Anticipate and address guests’ service needsintermediate
- Assist individuals with disabilitiesintermediate
- Speak with others using clear and professional languageintermediate
- Answer telephones using appropriate etiquetteintermediate
- Develop and maintain positive working relationships with othersintermediate
- Ensure adherence to quality expectations and standardsintermediate
- Stand, sit, or walk for an extended period of timeintermediate
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistanceintermediate
Required Qualifications
- Education: High school diploma or G.E.D. equivalent (experience)
- Related Work Experience: No related work experience (experience)
- Supervisory Experience: No supervisory experience (experience)
- License or Certification: None (experience)
Responsibilities
- Take room service orders over the phone
- Answer questions on menu selections, and check with kitchen staff
- Answer guest questions or concerns regarding the origin, vintage, and style of various wines
- Place and log call back for room service order
- Notify guests and management of delays in service delivery
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Maintain cleanliness of work areas throughout the day
- Record transaction in MICROS system at time of order
- Complete all closing reports, including MICROS reports
- Process all payment methods
Answer 10 quick questions to check your fit for Expeditor In Room Dining | EDITION @ Marriott International.
Related Books and Jobs