Front Desk Agent | W Hotels
Marriott International
Front Desk Agent | W Hotels
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Locations
- Seattle, Washington, United States
Salary
35,000 - 55,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- creating a safe work placeintermediate
- following company policies and proceduresintermediate
- maintaining confidentialityintermediate
- protecting company assetsintermediate
- upholding quality standardsintermediate
- ensuring your uniform, personal appearance, and communications are professionalintermediate
- stand, sit, or walk for an extended timeintermediate
- move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistanceintermediate
Required Qualifications
- High school diploma or G.E.D. equivalent (experience)
- No related work experience (experience)
- No supervisory experience (experience)
- None (License or Certification) (experience)
Responsibilities
- giving guests a smooth check-in and check-out
- build and experience that is memorable and unique
- deliver a wide range of services that guide guests through their entire stay
- processing operational needs
- addressing guest requests
- completing reports
- sharing the highlights of the local area
Answer 10 quick questions to check your fit for Front Desk Agent | W Hotels @ Marriott International.
Related Books and Jobs
Front Desk Agent | W Hotels
Marriott International
Front Desk Agent | W Hotels
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Locations
- Seattle, Washington, United States
Salary
35,000 - 55,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- creating a safe work placeintermediate
- following company policies and proceduresintermediate
- maintaining confidentialityintermediate
- protecting company assetsintermediate
- upholding quality standardsintermediate
- ensuring your uniform, personal appearance, and communications are professionalintermediate
- stand, sit, or walk for an extended timeintermediate
- move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistanceintermediate
Required Qualifications
- High school diploma or G.E.D. equivalent (experience)
- No related work experience (experience)
- No supervisory experience (experience)
- None (License or Certification) (experience)
Responsibilities
- giving guests a smooth check-in and check-out
- build and experience that is memorable and unique
- deliver a wide range of services that guide guests through their entire stay
- processing operational needs
- addressing guest requests
- completing reports
- sharing the highlights of the local area
Answer 10 quick questions to check your fit for Front Desk Agent | W Hotels @ Marriott International.
Related Books and Jobs