Guest Environment Floor Care Expert | The Ritz-Carlton
Marriott International
Guest Environment Floor Care Expert | The Ritz-Carlton
Job Description
POSITION SUMMARY
Shampoo and maintain all carpets and upholstery. Complete assigned projects thoroughly and in time allotted. Position requires excellent guest service skills and availability to work a flexible schedule. Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs.
Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Locations
- Aruba
Salary
35,000 - 55,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- excellent guest service skillsintermediate
- availability to work a flexible scheduleintermediate
Required Qualifications
- No high school diploma or G.E.D. equivalent (experience)
- No related work experience (experience)
- No supervisory experience (experience)
- None (License or Certification) (experience)
Responsibilities
- Shampoo and maintain all carpets and upholstery
- Complete assigned projects thoroughly and in time allotted
- Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs
- Identify and report preventative or other maintenance issues in public areas or guest rooms
- Follow all company and safety and security policies and procedures
- report any maintenance problems, safety hazards, accidents, or injuries
- complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional
- maintain confidentiality of proprietary information
- Welcome and acknowledge all guests according to company standards
- anticipate and address guests' service needs
- assist individuals with disabilities
- thank guests with genuine appreciation
- Speak with others using clear and professional language
- Develop and maintain positive working relationships with others
- listen and respond appropriately to the concerns of other employees
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Perform other reasonable job duties as requested by Supervisors
Answer 10 quick questions to check your fit for Guest Environment Floor Care Expert | The Ritz-Carlton @ Marriott International.
Related Books and Jobs
Guest Environment Floor Care Expert | The Ritz-Carlton
Marriott International
Guest Environment Floor Care Expert | The Ritz-Carlton
Job Description
POSITION SUMMARY
Shampoo and maintain all carpets and upholstery. Complete assigned projects thoroughly and in time allotted. Position requires excellent guest service skills and availability to work a flexible schedule. Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs.
Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Locations
- Aruba
Salary
35,000 - 55,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- excellent guest service skillsintermediate
- availability to work a flexible scheduleintermediate
Required Qualifications
- No high school diploma or G.E.D. equivalent (experience)
- No related work experience (experience)
- No supervisory experience (experience)
- None (License or Certification) (experience)
Responsibilities
- Shampoo and maintain all carpets and upholstery
- Complete assigned projects thoroughly and in time allotted
- Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs
- Identify and report preventative or other maintenance issues in public areas or guest rooms
- Follow all company and safety and security policies and procedures
- report any maintenance problems, safety hazards, accidents, or injuries
- complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional
- maintain confidentiality of proprietary information
- Welcome and acknowledge all guests according to company standards
- anticipate and address guests' service needs
- assist individuals with disabilities
- thank guests with genuine appreciation
- Speak with others using clear and professional language
- Develop and maintain positive working relationships with others
- listen and respond appropriately to the concerns of other employees
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Perform other reasonable job duties as requested by Supervisors
Answer 10 quick questions to check your fit for Guest Environment Floor Care Expert | The Ritz-Carlton @ Marriott International.
Related Books and Jobs