In a nutshell

Are you curious about the technology that powers global hotel sales?

How do hotels connect to the rest of the world to sell their rooms and how are they seen by potential guests? 

How are rates loaded and distributed across different channels? 

And what really happens behind the scenes when a guest clicks “book now”?

 

Whether you're interested in tech systems, revenue management, commercial strategy, or simply want to understand how hotels actually sell, this internship offers a complete behind-the-scenes look at the business side of hospitality and provides valuable experience for any future career path.

From rate loading, to checking a hotel's visibility across key sales channels, you'll learn how different systems work together — including the hotel’s own booking engine, the GDS system used by travel agencies, our connection to Marriott and its systems, and a range of OTAs like Booking.com, Expedia, Agoda, and Tablet. You’ll also see how smart distribution drives hotel visibility, occupancy, and ultimately revenue growth.

As part of our team, you'll also see how Design Hotels and our department particularly acts as the bridge between our privately owned hotels and the global Marriott network — helping them maintain their unique identity while making the most of the reach, tools, and visibility that come with the partnership. Our work ensures each hotel is well-positioned across channels, maximizing both reach and commercial performance. 

Far from being purely technical, this role also involves strong communication and collaboration skills. You’ll work closely with teams across Commercial Strategy, Digital Marketing, Sales and Reservations within Design Hotels, and liaise directly with Revenue, E-Commerce, Sales, and General Managers at our member hotels — ensuring everything runs smoothly from backend to booking.

You’ll be part of a friendly, international team based in our brand-new headquarters in Berlin, designed to reflect the creative spirit and individuality at the heart of our brand.

• Opening: February / March 2025
• Duration: 6 months
• Compensation: EUR 1000 / month
• The internship must be a compulsory part of the study program
• Please send your application without a picture
  
   

Tasks & Responsibilities

• Supporting in new hotel onboarding and their CRS setup
• Rate loading, maintenance and optimization across different channels
• General maintenance on various systems (CRS: Marsha, SynXis, etc.)
• Setting up direct connectivity between OTAs (online travel agencies) and our central reservation system
• Supporting member hotels in solving distribution related issues
• GDS set-up of member hotels including review and audit
• Booking engine maintenance
• Supporting the Distribution Technology team in distribution related projects or audits

 

Experience & Mindset

• Team player with excellent English written and verbal communication skills
• Strong analytical and administrative skills
• Creativity and attention for detail
• Excellent time management skills and ability to multi-task and prioritize work
• Proficiency in MS Office

 

Perks & Benefits

• A great experience in the niche market of luxury boutique hotels
• Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels™ located in the creative Media Spree area in Berlin
• Great hotel discount benefits, including Marriott Explore rates
• Company laptop and other office equipment is provided
• Career development opportunities in an international company
• Flexibility for hybrid working model

 

About Design Hotels™

Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels™ the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels™ embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle. 

The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio. 

Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.

Please send your application without a picture.