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NIGHT AUDIT - FRONT OFFICE (m/f/d) | Marriott Hotels & Resorts

Marriott International

Administrative Jobs

NIGHT AUDIT - FRONT OFFICE (m/f/d) | Marriott Hotels & Resorts

full-timePosted: Jan 11, 2026

Job Description

NIGHT AUDIT - FRONT OFFICE (m/f/d) 
Heidelberg Marriott Hotel

Begin. Belong. Become.

Be empowered.
 

  • Begin: targeted onboarding program & “Be our Guest” program
  • Belong: A great team from different nations, flat hierarchies with fast decision-making processes & regular feedback  
  • Become: Large selection of internal & external training courses, individual development plans, very good promotion prospects, transfer opportunities to our sister hotels 
  • Be balanced: Permanent employment contract, consideration of your roster requests and predictable working hours as well as overtime compensation
  • Be connected: Numerous employee events & team building events for the “we-feeling”
  • Be honored: Upsell program, Christmas and vacation bonuses, appreciation bonuses, employee referral program & capital-forming benefits, discounted employee accommodation and F&B discount in over 8,000 Marriott hotels worldwide 
  • Be well: various wellbeing & (mental) health offers, healthy & delicious food in our canteen, cooperation with the fitness provider “Pfitzenmeier”, numerous opportunities for social commitment 

Be you

As a Night Audit (m/f/d) you are indispensable for an unforgettable guest experience. The first impression counts & the first impression is you! Become part of our front office team and, together with your team, create moments that remain unforgettable for our guests. 

Your most important tasks include: 

  • Check-in and check-out of our international guests. 
  • You are the contact person for our guests and advise them on all concerns. 
  • Together with your team, you will contribute to achieving department goals through upsells and enrollments. 
  • You always keep a cool head and support complaint management. 
  • Support in the training and further education of employees and trainees in the front office.

Be able.

  • Completed training in hotel management or relevant professional experience in the front office. 
  • Very good knowledge of German and English. 
  • Good knowledge of MS Office applications, knowledge of Opera is a plus.
  • You are a team player and your heart beats for the hotel industry. 

Be connected. 

Then we look forward to getting to know you! If you have any questions, our contact person Sonia Oliveira will be happy to help you via email: sonia.oliveira@marriotthotels.com 

Be inspired.

Our hotel on Instagram: @heidelbergmarriott 
Marriott Career on Instagram: @marriottkarriere 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people at the heart. We are committed to non-discrimination on any protected basis, such as: B. disability, origin, religion, sexual orientation or any other basis covered by applicable law.

 

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Locations

  • Heidelberg, Baden-Wurttemberg, Germany

Salary

Estimated Salary Rangemedium confidence

35,000 - 55,000 EUR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Required Qualifications

  • Completed training in hotel management or relevant professional experience. (experience)

Responsibilities

  • Check-in and check-out of international guests.
  • Contact person for guests and advise them on all concerns.
  • Contribute to achieving department goals through upsells and enrollments.
  • Support complaint management.
  • Support in the training and further education of employees and trainees in the front office.

Benefits

  • general: Permanent employment contract.
  • general: Consideration of roster requests and predictable working hours.
  • general: Overtime compensation.
  • general: Numerous employee events & team building events.
  • general: Upsell program, Christmas and vacation bonuses, appreciation bonuses, employee referral program & capital-forming benefits.
  • general: Discounted employee accommodation and F&B discount in over 8,000 Marriott hotels worldwide.
  • general: Various wellbeing & (mental) health offers.
  • general: Healthy & delicious food in canteen.
  • general: Cooperation with fitness provider “Pfitzenmeier”.
  • general: Numerous opportunities for social commitment.
  • general: Targeted onboarding program & “Be our Guest” program.
  • general: Large selection of internal & external training courses, individual development plans, very good promotion prospects, transfer opportunities.

Target Your Resume for "NIGHT AUDIT - FRONT OFFICE (m/f/d) | Marriott Hotels & Resorts" , Marriott International

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NIGHT AUDIT - FRONT OFFICE (m/f/d) | Marriott Hotels & Resorts

Marriott International

Administrative Jobs

NIGHT AUDIT - FRONT OFFICE (m/f/d) | Marriott Hotels & Resorts

full-timePosted: Jan 11, 2026

Job Description

NIGHT AUDIT - FRONT OFFICE (m/f/d) 
Heidelberg Marriott Hotel

Begin. Belong. Become.

Be empowered.
 

  • Begin: targeted onboarding program & “Be our Guest” program
  • Belong: A great team from different nations, flat hierarchies with fast decision-making processes & regular feedback  
  • Become: Large selection of internal & external training courses, individual development plans, very good promotion prospects, transfer opportunities to our sister hotels 
  • Be balanced: Permanent employment contract, consideration of your roster requests and predictable working hours as well as overtime compensation
  • Be connected: Numerous employee events & team building events for the “we-feeling”
  • Be honored: Upsell program, Christmas and vacation bonuses, appreciation bonuses, employee referral program & capital-forming benefits, discounted employee accommodation and F&B discount in over 8,000 Marriott hotels worldwide 
  • Be well: various wellbeing & (mental) health offers, healthy & delicious food in our canteen, cooperation with the fitness provider “Pfitzenmeier”, numerous opportunities for social commitment 

Be you

As a Night Audit (m/f/d) you are indispensable for an unforgettable guest experience. The first impression counts & the first impression is you! Become part of our front office team and, together with your team, create moments that remain unforgettable for our guests. 

Your most important tasks include: 

  • Check-in and check-out of our international guests. 
  • You are the contact person for our guests and advise them on all concerns. 
  • Together with your team, you will contribute to achieving department goals through upsells and enrollments. 
  • You always keep a cool head and support complaint management. 
  • Support in the training and further education of employees and trainees in the front office.

Be able.

  • Completed training in hotel management or relevant professional experience in the front office. 
  • Very good knowledge of German and English. 
  • Good knowledge of MS Office applications, knowledge of Opera is a plus.
  • You are a team player and your heart beats for the hotel industry. 

Be connected. 

Then we look forward to getting to know you! If you have any questions, our contact person Sonia Oliveira will be happy to help you via email: sonia.oliveira@marriotthotels.com 

Be inspired.

Our hotel on Instagram: @heidelbergmarriott 
Marriott Career on Instagram: @marriottkarriere 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people at the heart. We are committed to non-discrimination on any protected basis, such as: B. disability, origin, religion, sexual orientation or any other basis covered by applicable law.

 

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Locations

  • Heidelberg, Baden-Wurttemberg, Germany

Salary

Estimated Salary Rangemedium confidence

35,000 - 55,000 EUR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Required Qualifications

  • Completed training in hotel management or relevant professional experience. (experience)

Responsibilities

  • Check-in and check-out of international guests.
  • Contact person for guests and advise them on all concerns.
  • Contribute to achieving department goals through upsells and enrollments.
  • Support complaint management.
  • Support in the training and further education of employees and trainees in the front office.

Benefits

  • general: Permanent employment contract.
  • general: Consideration of roster requests and predictable working hours.
  • general: Overtime compensation.
  • general: Numerous employee events & team building events.
  • general: Upsell program, Christmas and vacation bonuses, appreciation bonuses, employee referral program & capital-forming benefits.
  • general: Discounted employee accommodation and F&B discount in over 8,000 Marriott hotels worldwide.
  • general: Various wellbeing & (mental) health offers.
  • general: Healthy & delicious food in canteen.
  • general: Cooperation with fitness provider “Pfitzenmeier”.
  • general: Numerous opportunities for social commitment.
  • general: Targeted onboarding program & “Be our Guest” program.
  • general: Large selection of internal & external training courses, individual development plans, very good promotion prospects, transfer opportunities.

Target Your Resume for "NIGHT AUDIT - FRONT OFFICE (m/f/d) | Marriott Hotels & Resorts" , Marriott International

Get personalized recommendations to optimize your resume specifically for NIGHT AUDIT - FRONT OFFICE (m/f/d) | Marriott Hotels & Resorts. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "NIGHT AUDIT - FRONT OFFICE (m/f/d) | Marriott Hotels & Resorts" , Marriott International

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for NIGHT AUDIT - FRONT OFFICE (m/f/d) | Marriott Hotels & Resorts @ Marriott International.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.