Night Auditor & Hotel Operations | AC Hotels by Marriott
Marriott International
Night Auditor & Hotel Operations | AC Hotels by Marriott
Job Description
POSITION SUMMARY
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Locations
- Atlanta, Georgia, United States
Salary
35,000 - 55,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Responsibilities
- Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
- Process all payment types such as room charges, cash, checks, debit, or credit
- Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- Print contingency lists to have a record of all guests in case of emergency
- Sell a room/accommodation to guests without reservations based on availability
- Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages
- Complete the Room Rate Variance Report
- Process all guest check-ins and assign room
- Activate or reissue room keys using electronic key machine
- Count bank at end of shift and secure bank
- Balance and drop receipts according to Accounting specifications
- Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use
- Report accidents, injuries, and unsafe work conditions to manager
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation
- Speak with others using clear and professional language; answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others; support team to reach common goals
- Comply with quality assurance expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Perform other reasonable job duties as requested by Super
Answer 10 quick questions to check your fit for Night Auditor & Hotel Operations | AC Hotels by Marriott @ Marriott International.
Related Books and Jobs
Night Auditor & Hotel Operations | AC Hotels by Marriott
Marriott International
Night Auditor & Hotel Operations | AC Hotels by Marriott
Job Description
POSITION SUMMARY
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Locations
- Atlanta, Georgia, United States
Salary
35,000 - 55,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Responsibilities
- Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
- Process all payment types such as room charges, cash, checks, debit, or credit
- Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- Print contingency lists to have a record of all guests in case of emergency
- Sell a room/accommodation to guests without reservations based on availability
- Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages
- Complete the Room Rate Variance Report
- Process all guest check-ins and assign room
- Activate or reissue room keys using electronic key machine
- Count bank at end of shift and secure bank
- Balance and drop receipts according to Accounting specifications
- Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use
- Report accidents, injuries, and unsafe work conditions to manager
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation
- Speak with others using clear and professional language; answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others; support team to reach common goals
- Comply with quality assurance expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Perform other reasonable job duties as requested by Super
Answer 10 quick questions to check your fit for Night Auditor & Hotel Operations | AC Hotels by Marriott @ Marriott International.
Related Books and Jobs