The Opportunity

As a Field Technology Project Manager, you’ll play a key role in shaping and delivering technology initiatives that empower our field organization. You’ll combine your business acumen and technical expertise to drive strategic projects that enhance advisor productivity and strengthen our field technology ecosystem.

You’ll partner across business and technology teams to identify opportunities, manage large-scale projects, and deliver efficient, high-quality solutions that align with company priorities. In every aspect of the role, you’ll demonstrate accountability, agility, inclusion, curiosity, and strong communication — showing the courage to lead through change and drive meaningful results.

The Team

You’ll be part of the Field Technology Experience (FTX) team — a collaborative group focused on the strategy, delivery, and adoption of field-facing technology solutions. The team partners closely with home office technical teams, business leaders, third-party vendors, and field partners to deliver projects that meet business objectives and adhere to quality and security standards.

Your extended team includes:

• Field Technology relationship managers who ensure successful implementation across the field.
• Learning and Performance Consultants who support adoption and training efforts.
• Content and Data Managers, Developers, and Web Consultants who maintain our field portal and reporting tools.

This cross-functional structure ensures that our technology delivers meaningful value to advisors and field leaders across the country.

The Impact:

• Lead and manage the delivery of small to mid-size technology projects from initiation through implementation, ensuring alignment with strategic objectives.
• Oversee the Field Technology Experience roadmap, managing capability delivery and vendor partnerships.
• Collaborate with internal teams and external partners to ensure timely, high-quality project execution.
• Help translate business goals into actionable technology requirements and implementation plans.
• Serve as a Subject Matter Expert for field technology, bridging business needs and technical capabilities.
• Use data and analytics to identify trends, optimize performance, and inform decision-making.
• Communicate progress, risks, and outcomes clearly to technical and non-technical audiences.

Key Responsibilities:

• Manage the full lifecycle of field technology projects — from concept through execution — ensuring scope, schedule, and budget alignment.
• Partner with cybersecurity, data, and compliance teams to maintain high standards of security and governance.
• Lead and influence cross-functional teams across the enterprise, including vendor management and integration efforts.
• Build and maintain strong relationships across business lines, inspiring collaboration and accountability.
• Identify process improvement opportunities and champion innovative solutions.
• Motivate and guide teams to deliver outcomes that support both field and enterprise goals.

The Minimum Qualifications

• Bachelor’s degree (preferably in Computer Science, Information Technology, or a related field).
• 3+ years of experience managing and executing small to mid-size, complex projects in financial services or a similar industry.

The Ideal Qualifications

• Experience with protection and wealth distribution platforms and field technology solutions.
• Proven success leading cross-functional project teams and managing vendor relationships.
• Strong understanding of data, technology, and cybersecurity concepts.
• Experience presenting to and influencing a range of audiences, from senior executives to technical teams.
• Excellent communication, relationship management, and leadership skills.
• Strong analytical and problem-solving skills with a focus on data-driven decision-making.
• Demonstrated ability to work independently and manage multiple priorities in a fast-paced environment.
• Experience working collaboratively with technical roles such as engineers, developers, and data scientists.
• Deep curiosity and willingness to challenge the status quo to drive better results.

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

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