Procurement Contract Manager

Procurement Team

Full-time

Boston, MA or Springfield, MA

The Opportunity

MassMutual is looking for a dynamic and experienced Contract Manager to lead and manage complex commercial agreements with precision and confidence. In this multifaceted role, you will oversee multiple projects simultaneously, leveraging strong communication, organization, and analytical skills to ensure alignment with internal policies and business objectives. You will be responsible for negotiating and drafting contract terms tailored to each deal, while collaborating with cross-functional stakeholders—such as legal, IT, and enterprise risk—to deliver strategic and compliant outcomes. This role is central to driving operational excellence and mitigating contractual risks in a fast-paced environment.

The Team

On the MassMutual Procurement team, our goal is to enable MassMutual’s mission and vision by providing the right supplier solution at the right time.  Our mission is to streamline the procurement process, align supplier partners to meet business needs and continuously increase the value provided to our policyholders.

The Impact

This role involves understanding the underlying business problem and creatively solving it by working with internal stakeholders to gain their input and approvals as necessary, explaining deal terms and risks to the internal engagement manager, and negotiating terms directly with the supplier.  You will have a deep support structure in our Procurement organization including Category Management and Supplier Relationship Management, among other dedicated functions.

Requirements of the role include but are not limited to:

• Understanding the business drivers behind transactions assigned to you and developing an execution plan
• As the central point of contact for each contract, you will leverage your organizational skills and influence to ensure deals are negotiated and executed in accordance with business timelines
• Engaging with internal stakeholders including the line of business, legal, compliance and data security groups to assess risks specific to each transaction
• Drafting and redlining contracts to ensure that MassMutual is adequately protected from risks by relying upon your skills to assess the impact of deviations from standards and engage internal stakeholders when required
• Negotiating with suppliers to produce contracts that adhere to MassMutual contracting standards and meet business objectives.
• Planning and executing negotiation strategy in a timely manner while adjusting to changing circumstances
• Working closely with the larger Procurement team, and stakeholders as appropriate
• Identifying inefficiencies in existing procedures, uncovering bottlenecks, and proposing innovative solutions to streamline contracting processes

The Minimum Qualifications

• Bachelor's Degree
• 3+ years of experience in contract evaluation, drafting and redlining

The Ideal Qualifications

• Detail-oriented with a consistent track record of accuracy and precision
• Outstanding written and verbal communication skills, with the ability to convey complex ideas clearly and effectively
• Proven business insight coupled with sharp critical thinking
• Highly organized with demonstrated time management and problem-solving capabilities
• Experience in developing and executing strategic contracting and negotiation approaches for sophisticated commercial agreements
• Proficient in collaborating with diverse procurement teams, including supplier relationship management and category strategy development

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Procurement Team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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