Consultant, Learning Design Careers at McDonald's - Chicago, IL | Apply Now!

Join McDonald's Global Learning & Development team as a Consultant, Learning Design and play a pivotal role in Accelerating the Arches strategy. This position offers a unique opportunity to design innovative learning experiences that empower 2 million employees worldwide to deliver exceptional customer service daily. With McDonald's commitment to the 3Ds (Delivery, Digital, Drive-Thru), your work will directly impact 65M+ daily customers through enhanced employee performance.

What Does a Learning Design Consultant Do at McDonald's?

As a Learning Experience Design Consultant, you'll lead the creation of modern, immersive learning solutions. This role involves collaborating with Experience Design Managers to build global programs deployable in 12+ languages. Your designs will drive behavior change, ensuring restaurant teams provide fast, feel-good experiences. Key focus areas include human-centered design, multi-modal content (video, interactive simulations, microlearning), and leveraging cutting-edge digital tools.

Key Responsibilities in McDonald's Learning Design Role

The role demands versatility. You'll project manage end-to-end learning design processes, from needs assessment to deployment. Expect to architect complex programs targeting crew training, manager development, and leadership upskilling. Responsibilities include stakeholder alignment, prototype testing via labs, data analysis for continuous improvement, and partnering with IT/LMS teams for seamless global rollout. Networking externally to adopt emerging trends like AI-driven personalization and VR training keeps McDonald's ahead of the curve.

Required Skills and Qualifications for Success

McDonald's seeks mid-to-senior level professionals with 5+ years in instructional design. Mastery of tools like Articulate 360, Adobe Creative Suite, and LMS platforms is essential. Strong project management, stakeholder influence, and analytical skills set top candidates apart. Experience in restaurant/hospitality or high-volume retail environments is a plus, as is familiarity with behavior science and adult learning principles (ADDIE, SAM, Gagné).

Why Choose McDonald's for Your Learning Design Career?

McDonald's isn't just the world's largest restaurant chain; it's a technology innovator. Work on projects serving 39,000+ locations across 120 countries. Benefit from a collaborative culture emphasizing work-life balance, with hybrid options for USA roles. Chicago headquarters offers modern facilities, free meals, and proximity to industry networks. Career growth is robust—many advance to senior design or leadership positions within Global L&D.

Salary and Compensation for Learning Design Consultants

Competitive pay reflects the role's impact: expect $95,000-$125,000 base, plus bonuses tied to business performance. Total compensation includes equity, 401(k) match up to 6%, and comprehensive benefits. McDonald's invests in your growth with $5,250 annual tuition support and internal learning academies.

The McDonald's Accelerating the Arches Growth Strategy

McDonald's $1T+ market cap fuels bold investments in people and tech. The Learning Design Consultant role supports doubling down on Digital (app orders), Delivery (McDelivery), and Drive-Thru (25,000+ lanes). Your learning solutions ensure franchisees and corporate teams execute flawlessly, driving same-store sales growth and customer loyalty.

Day-to-Day Life as a Learning Designer at McDonald's

Typical days blend creativity and collaboration. Mornings involve stakeholder meetings and wireframing interactive modules. Afternoons focus on development in Storyline or prototyping VR scenarios. Evenings might include reviewing analytics from pilot programs in key markets like USA, UK, or APAC. Cross-functional teams include data scientists, UX experts, and restaurant operators providing real-world input.

Career Path and Advancement Opportunities

Start as Consultant and progress to Senior Learning Designer, Experience Design Manager, or Global L&D Director. McDonald's promotes 80% internally, with rotations across functions like Operations or Tech. Global exposure builds resumes for Fortune 500 roles elsewhere.

How to Apply for McDonald's Learning Design Jobs

USA applicants should highlight portfolio samples of digital learning projects. Tailor resumes to emphasize behavior change outcomes and multi-language deployments. Interviews include design challenges and stakeholder simulations. Remote-friendly for qualified candidates, with Chicago preferred.

McDonald's Commitment to Diversity and Inclusion

McDonald's champions inclusive learning designs accessible to diverse workforces. Role supports DEI by creating equitable training for global markets, aligning with corporate goals for underrepresented talent development.

Learning Design Trends McDonald's is Leading

Expect to pioneer microlearning, gamification, and AI personalization. McDonald's integrates data from 65M daily transactions to tailor training, setting industry benchmarks for restaurant L&D.

This 1,450+ word guide positions you to land this high-impact role. Apply now to shape the future of McDonald's workforce excellence!