Director, UX Design at McDonald's: Leading Accessibility & Inclusive Design Innovation
Join McDonald's Global Technology team as Director, UX Design and shape the future of digital experiences for 65M+ daily customers. This senior leadership role focuses on accessibility strategy within the Accelerating the Arches growth initiative, emphasizing Delivery, Digital, and Drive-Thru innovations.
Why McDonald's UX Design Leadership Roles Are Transforming Fast Food Technology
McDonald's isn't just the world's leading omni-channel restaurant brand—it's becoming a technology powerhouse. The Director, UX Design position sits at the intersection of consumer experience, accessibility, and cutting-edge tech like AI and robotics. Leading the Global Experience Design team's accessibility specialists, you'll ensure digital products 'feel good and work great' for people of all abilities across 25,000+ locations worldwide.
Our Global Technology division powers tomorrow's feel-good moments through transformative innovation. From McDelivery apps to drive-thru kiosks, your accessibility strategy will impact millions daily. Explore how our technical blog showcases real-world applications of UX leadership in scaling global digital platforms.
Key Responsibilities: Director UX Design at McDonald's
As Director, you'll define McDonald's accessibility vision while managing expert teams. Core accountabilities include:
- Strategic vision-setting for inclusive digital products serving diverse global audiences
- Team leadership across accessibility standards, design systems, research, and quality reporting
- Cross-functional partnership with product, design, and engineering directors
- Training and tool development for organization-wide accessibility competency
- Quarterly roadmap collaboration driving measurable business outcomes
This role demands outcome-focused leadership with clear communication and collaboration across Global Technology.
Required Qualifications for Senior UX Leadership at McDonald's
McDonald's seeks proven leaders with 10+ years in digital accessibility:
- Extensive experience leading accessibility across complex digital platforms
- Expertise in WCAG standards, ADA compliance, and inclusive design methodologies
- Demonstrated success managing diverse specialist teams
- Strong partnership history with product management and engineering
- Proficiency in modern design tools and emerging technologies
McDonald's UX Design Career Path & Growth Opportunities
This director-level position offers unparalleled scale. Lead initiatives impacting billions in revenue while growing into VP Experience Design roles. McDonald's invests heavily in professional development, providing access to industry conferences, certifications, and internal mobility across Global Technology.
Competitive Compensation: UX Director Salary at McDonald's
Senior UX leadership roles at McDonald's command premium compensation. Expect base salaries from $180,000-$250,000 annually, plus performance bonuses up to 25%, equity grants, and comprehensive benefits. Chicago-based roles include relocation support and hybrid work flexibility.
Day in the Life: Leading UX Accessibility at McDonald's
Your week blends strategic planning, team coaching, and cross-functional collaboration. Mornings involve roadmap reviews with product directors; afternoons feature inclusive research sessions and accessibility audits. Evenings bring executive presentations showcasing your team's business impact.
McDonald's culture emphasizes 'feel-good meets fast-paced.' You'll thrive collaborating with diverse global teams tackling complex challenges like scaling accessible experiences across 100+ countries.
Why Choose McDonald's for UX Design Leadership?
- Unmatched Scale: Impact 65M+ daily users across global platforms
- Tech Innovation: Work with AI, robotics, and emerging consumer tech
- Career Growth: Clear path to VP/C-level experience design roles
- Impactful Work: Make technology inclusive for people of all abilities
- Global Reach: Influence digital strategy across 25,000+ locations
Current McDonald's UX Design Job Openings
Chicago, IL (HQ): Primary location with hybrid flexibility
Remote USA: Fully remote options available for exceptional candidates
San Francisco Bay Area: Innovation hub opportunities
How to Apply: McDonald's Director UX Design Careers
Ready to accelerate the arches through inclusive design? Submit your resume highlighting accessibility leadership and digital product experience. McDonald's Global Technology recruits top talent year-round—apply now to join our transformative mission.
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