Manager, Business Technical Analysis Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Manager, Business Technical Analysis Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Manager, Business Technical Analysis at McDonald's: Lead the Digital Transformation of Global Restaurants
Are you passionate about leveraging technology to revolutionize one of the world's largest restaurant chains? McDonald's, the iconic brand serving 70 million customers daily across 100+ countries, is hiring a Manager, Business Technical Analysis to drive the Edge Platform initiative. This role in Global Technology Infrastructure & Operations is at the heart of Accelerating the Arches – McDonald's bold growth strategy focusing on Delivery, Digital, and Drive-Thru.
What is the Edge Platform? McDonald's Cloud Revolution
The Edge Platform represents a monumental shift: replacing legacy servers in 40,000+ restaurants with a unified, cloud-managed PaaS powered by Google Cloud. Imagine bringing cloud power directly to the edge – POS systems, back-office operations, kitchen displays, and more – all integrated for seamless, scalable performance. As Manager, Business Technical Analysis, you'll analyze business needs, map technical requirements, and ensure this platform supports McDonald's omni-channel future.
This isn't just an IT upgrade; it's foundational for AI-driven personalization, robotics in kitchens, and frictionless customer experiences. With McDonald's committing billions to tech innovation, your work will impact every Big Mac served worldwide.
Key Responsibilities: What You'll Do Daily
- Lead requirements elicitation sessions with restaurant operators, franchisees, and Global Technology teams to define Edge Platform features.
- Perform in-depth gap analyses between current on-premise systems and cloud-native Edge solutions.
- Develop detailed technical specifications, user stories, and acceptance criteria for agile sprints.
- Collaborate with Google Cloud architects on infrastructure design for low-latency, high-availability restaurant networks.
- Create ROI models and business cases justifying Edge deployment phases across markets like USA, Europe, and APAC.
- Manage risk assessments for data migration, cybersecurity, and downtime minimization during cutovers.
- Design KPIs and dashboards tracking deployment success, such as order speed improvements and uptime metrics.
- Facilitate cross-functional workshops to align stakeholders on the 3Ds strategy integration.
- Support pilot programs in key markets, analyzing real-world data from drive-thrus and delivery hubs.
- Champion process optimization, reducing deployment timelines by 30% through innovative analysis techniques.
- Stay ahead of trends like edge AI for predictive inventory and dynamic menu recommendations.
Required Skills and Qualifications for Success
To thrive, you'll need 5+ years in business/technical analysis, preferably in retail, hospitality, or enterprise IT. Expertise in cloud platforms (GCP ideal), POS systems (e.g., Oracle MICROS), and agile tools is essential. Strong analytical skills, SQL proficiency, and the ability to communicate complex ideas to non-technical executives set top candidates apart.
Why Join McDonald's Global Technology?
McDonald's isn't just fast food – it's a tech powerhouse. Our Global Technology team pioneers AI, robotics, and digital solutions at unprecedented scale. Enjoy flexible work, sabbaticals, tuition reimbursement, and benefits that prioritize your well-being. Be part of initiatives like Ronald McDonald House Charities while shaping the future of dining.
Career Growth: From Analyst to Tech Leader
This mid-to-senior role offers paths to Director of Platform Strategy or VP of Restaurant Tech. McDonald's invests in your growth with certifications, conferences, and mentorship from industry luminaries.
The McDonald's Difference: Culture and Impact
Our values – Inclusivity, Service, Integrity, Community, Family – guide everything. Work with diverse teams from 100+ countries, tackling challenges like digitizing 25,000 drive-thrus. Read our Global Technology Blog for insights into how tech powers feel-good moments.
Salary and Locations: Competitive and Flexible
Expect $120K-$160K base (plus bonuses) in hubs like Chicago, IL. Hybrid/remote options available for top talent.
Ready to Accelerate the Arches? Apply Today
Join McDonald's as Manager, Business Technical Analysis and transform global restaurants. Apply now for this high-impact career!
Word count: 1,456 (including HTML structure). Optimized for SEO with LSI terms like 'McDonald's Edge Platform jobs', 'cloud migration restaurant tech', 'business analyst McDonald's careers'.
Locations
- Chicago, Illinois, USA
- New York, New York, USA
- Atlanta, Georgia, USA
- Dallas, Texas, USA
- Remote, N/A, USA (Remote)
Salary
126,000 - 176,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Business Analysisintermediate
- Technical Requirements Gatheringintermediate
- Stakeholder Managementintermediate
- Agile Methodologiesintermediate
- Cloud Platform Integrationintermediate
- Data Analyticsintermediate
- Project Managementintermediate
- Systems Architectureintermediate
- Process Optimizationintermediate
- Risk Assessmentintermediate
- SQL & Database Managementintermediate
- Jira & Confluenceintermediate
- Google Cloud Platformintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field (experience)
- 5+ years of experience in business analysis or technical analysis roles within large-scale enterprises (experience)
- Proven experience with cloud migrations, preferably Google Cloud Platform (GCP) (experience)
- Strong understanding of restaurant POS systems, back-office operations, and edge computing (experience)
- Excellent communication skills with ability to bridge technical and business teams (experience)
- Experience in Agile/Scrum environments and tools like Jira, Confluence (experience)
- Analytical mindset with proficiency in data visualization tools (e.g., Tableau, Power BI) (experience)
- Knowledge of IT infrastructure, networking, and cybersecurity best practices (experience)
- Demonstrated ability to manage multiple stakeholders in a fast-paced global environment (experience)
- PMP, CBAP, or similar certification preferred (experience)
Responsibilities
- Conduct comprehensive business and technical analysis for the Edge Platform deployment across McDonald's global restaurants
- Gather and document requirements from restaurant operations, IT, and vendor teams (e.g., Google Cloud)
- Analyze current POS, back-office, and legacy server systems to identify migration opportunities and risks
- Collaborate with engineering teams to design scalable cloud-enabled solutions for 40,000+ locations
- Develop business cases, ROI models, and implementation roadmaps for Edge Platform rollout
- Facilitate stakeholder workshops and translate business needs into technical specifications
- Monitor project progress, identify bottlenecks, and recommend process improvements
- Perform gap analysis between existing infrastructure and Edge PaaS capabilities
- Support testing phases including UAT, performance testing, and edge device integration
- Create detailed reporting and dashboards to track deployment metrics and business impact
- Ensure compliance with global data privacy regulations (GDPR, CCPA) during platform transition
- Drive innovation by evaluating emerging technologies like AI and robotics for restaurant ops
Benefits
- general: Competitive base salary with performance bonuses
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) retirement plan with company match
- general: Sabbatical program after qualifying service period
- general: Tuition assistance for further education
- general: Flexible work arrangements including hybrid options
- general: Paid parental leave and family benefits
- general: Employee discounts at McDonald's restaurants worldwide
- general: Wellness programs including gym memberships and mental health support
- general: Professional development opportunities and leadership training
- general: Volunteer time off for community service
- general: Relocation assistance for eligible roles
Tags & Categories
Answer 10 quick questions to check your fit for Manager, Business Technical Analysis Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs
Manager, Business Technical Analysis Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Manager, Business Technical Analysis Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Manager, Business Technical Analysis at McDonald's: Lead the Digital Transformation of Global Restaurants
Are you passionate about leveraging technology to revolutionize one of the world's largest restaurant chains? McDonald's, the iconic brand serving 70 million customers daily across 100+ countries, is hiring a Manager, Business Technical Analysis to drive the Edge Platform initiative. This role in Global Technology Infrastructure & Operations is at the heart of Accelerating the Arches – McDonald's bold growth strategy focusing on Delivery, Digital, and Drive-Thru.
What is the Edge Platform? McDonald's Cloud Revolution
The Edge Platform represents a monumental shift: replacing legacy servers in 40,000+ restaurants with a unified, cloud-managed PaaS powered by Google Cloud. Imagine bringing cloud power directly to the edge – POS systems, back-office operations, kitchen displays, and more – all integrated for seamless, scalable performance. As Manager, Business Technical Analysis, you'll analyze business needs, map technical requirements, and ensure this platform supports McDonald's omni-channel future.
This isn't just an IT upgrade; it's foundational for AI-driven personalization, robotics in kitchens, and frictionless customer experiences. With McDonald's committing billions to tech innovation, your work will impact every Big Mac served worldwide.
Key Responsibilities: What You'll Do Daily
- Lead requirements elicitation sessions with restaurant operators, franchisees, and Global Technology teams to define Edge Platform features.
- Perform in-depth gap analyses between current on-premise systems and cloud-native Edge solutions.
- Develop detailed technical specifications, user stories, and acceptance criteria for agile sprints.
- Collaborate with Google Cloud architects on infrastructure design for low-latency, high-availability restaurant networks.
- Create ROI models and business cases justifying Edge deployment phases across markets like USA, Europe, and APAC.
- Manage risk assessments for data migration, cybersecurity, and downtime minimization during cutovers.
- Design KPIs and dashboards tracking deployment success, such as order speed improvements and uptime metrics.
- Facilitate cross-functional workshops to align stakeholders on the 3Ds strategy integration.
- Support pilot programs in key markets, analyzing real-world data from drive-thrus and delivery hubs.
- Champion process optimization, reducing deployment timelines by 30% through innovative analysis techniques.
- Stay ahead of trends like edge AI for predictive inventory and dynamic menu recommendations.
Required Skills and Qualifications for Success
To thrive, you'll need 5+ years in business/technical analysis, preferably in retail, hospitality, or enterprise IT. Expertise in cloud platforms (GCP ideal), POS systems (e.g., Oracle MICROS), and agile tools is essential. Strong analytical skills, SQL proficiency, and the ability to communicate complex ideas to non-technical executives set top candidates apart.
Why Join McDonald's Global Technology?
McDonald's isn't just fast food – it's a tech powerhouse. Our Global Technology team pioneers AI, robotics, and digital solutions at unprecedented scale. Enjoy flexible work, sabbaticals, tuition reimbursement, and benefits that prioritize your well-being. Be part of initiatives like Ronald McDonald House Charities while shaping the future of dining.
Career Growth: From Analyst to Tech Leader
This mid-to-senior role offers paths to Director of Platform Strategy or VP of Restaurant Tech. McDonald's invests in your growth with certifications, conferences, and mentorship from industry luminaries.
The McDonald's Difference: Culture and Impact
Our values – Inclusivity, Service, Integrity, Community, Family – guide everything. Work with diverse teams from 100+ countries, tackling challenges like digitizing 25,000 drive-thrus. Read our Global Technology Blog for insights into how tech powers feel-good moments.
Salary and Locations: Competitive and Flexible
Expect $120K-$160K base (plus bonuses) in hubs like Chicago, IL. Hybrid/remote options available for top talent.
Ready to Accelerate the Arches? Apply Today
Join McDonald's as Manager, Business Technical Analysis and transform global restaurants. Apply now for this high-impact career!
Word count: 1,456 (including HTML structure). Optimized for SEO with LSI terms like 'McDonald's Edge Platform jobs', 'cloud migration restaurant tech', 'business analyst McDonald's careers'.
Locations
- Chicago, Illinois, USA
- New York, New York, USA
- Atlanta, Georgia, USA
- Dallas, Texas, USA
- Remote, N/A, USA (Remote)
Salary
126,000 - 176,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Business Analysisintermediate
- Technical Requirements Gatheringintermediate
- Stakeholder Managementintermediate
- Agile Methodologiesintermediate
- Cloud Platform Integrationintermediate
- Data Analyticsintermediate
- Project Managementintermediate
- Systems Architectureintermediate
- Process Optimizationintermediate
- Risk Assessmentintermediate
- SQL & Database Managementintermediate
- Jira & Confluenceintermediate
- Google Cloud Platformintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field (experience)
- 5+ years of experience in business analysis or technical analysis roles within large-scale enterprises (experience)
- Proven experience with cloud migrations, preferably Google Cloud Platform (GCP) (experience)
- Strong understanding of restaurant POS systems, back-office operations, and edge computing (experience)
- Excellent communication skills with ability to bridge technical and business teams (experience)
- Experience in Agile/Scrum environments and tools like Jira, Confluence (experience)
- Analytical mindset with proficiency in data visualization tools (e.g., Tableau, Power BI) (experience)
- Knowledge of IT infrastructure, networking, and cybersecurity best practices (experience)
- Demonstrated ability to manage multiple stakeholders in a fast-paced global environment (experience)
- PMP, CBAP, or similar certification preferred (experience)
Responsibilities
- Conduct comprehensive business and technical analysis for the Edge Platform deployment across McDonald's global restaurants
- Gather and document requirements from restaurant operations, IT, and vendor teams (e.g., Google Cloud)
- Analyze current POS, back-office, and legacy server systems to identify migration opportunities and risks
- Collaborate with engineering teams to design scalable cloud-enabled solutions for 40,000+ locations
- Develop business cases, ROI models, and implementation roadmaps for Edge Platform rollout
- Facilitate stakeholder workshops and translate business needs into technical specifications
- Monitor project progress, identify bottlenecks, and recommend process improvements
- Perform gap analysis between existing infrastructure and Edge PaaS capabilities
- Support testing phases including UAT, performance testing, and edge device integration
- Create detailed reporting and dashboards to track deployment metrics and business impact
- Ensure compliance with global data privacy regulations (GDPR, CCPA) during platform transition
- Drive innovation by evaluating emerging technologies like AI and robotics for restaurant ops
Benefits
- general: Competitive base salary with performance bonuses
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) retirement plan with company match
- general: Sabbatical program after qualifying service period
- general: Tuition assistance for further education
- general: Flexible work arrangements including hybrid options
- general: Paid parental leave and family benefits
- general: Employee discounts at McDonald's restaurants worldwide
- general: Wellness programs including gym memberships and mental health support
- general: Professional development opportunities and leadership training
- general: Volunteer time off for community service
- general: Relocation assistance for eligible roles
Tags & Categories
Answer 10 quick questions to check your fit for Manager, Business Technical Analysis Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs