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Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!

McDonald's

Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!

full-timePosted: Feb 10, 2026

Job Description

Manager, Operations Excellence Careers at McDonald's - Join the Golden Arches Transformation

Are you passionate about driving operational excellence in a global powerhouse like McDonald's? The Manager, Operations Excellence role is your chance to lead transformative initiatives at the world's leading quick-service restaurant chain. With McDonald's Accelerating the Arches strategy focusing on Delivery, Digital, and Drive Thru—the 3Ds—this position is at the heart of powering 65M+ daily customer experiences across 25,000+ locations. If you're in Chicago, IL, or other major US cities, apply now to shape the future of fast food operations.

What Does a McDonald's Operations Excellence Manager Do?

In this senior-level role, you'll oversee execution, governance, and continuous improvement for critical programs. McDonald's Global Technology team is leveraging AI, robotics, and emerging tech to digitize operations. As Manager, you'll ensure flawless implementation of world-class standards, collaborating with diverse teams to deliver feel-good moments at scale.

Key Responsibilities in Detail

  • Execution Oversight: Lead team meetings, track progress, mitigate risks, and maintain process documentation as the go-to expert.
  • Budget & Resource Governance: Develop and enforce tracking systems, partnering with Finance for compliance and ROI maximization.
  • Senior Leader Collaboration: Facilitate forums, resolve issues, and align strategies across functions.
  • Coaching & Enablement: Build team capabilities through hands-on guidance and accountability frameworks.
  • Change Management: Implement controls for scope changes, timelines, and priorities to keep projects on track.
  • Advanced Reporting: Deliver insights on metrics, risks, and value realization to executives.

This role demands a blend of strategic vision and tactical execution, perfect for professionals with 4+ years in program governance.

Required Skills and Qualifications for Success

To thrive, bring 4+ years in transformation leadership, expertise in budget governance, and strong cross-functional collaboration. A degree in Operations Management or related field is ideal. Familiarity with QSR operations, Agile tools, and executive reporting will set you apart. McDonald's values diverse talent thriving in fast-paced environments.

Why Choose McDonald's for Your Operations Career?

McDonald's isn't just burgers—it's a tech-driven innovator. Explore our Global Technology Blog for insights into AI-powered kitchens and digital ordering. Benefits include competitive pay ($110K-$150K est.), health coverage, 401(k) matching, meal discounts, and global mobility. Join a company reshaping communities through operations excellence.

Career Growth in Operations Excellence at McDonald's

Start as Manager and advance to Director levels. Our Accelerating the Arches initiative offers exposure to cutting-edge projects. Network with global leaders, gain robotics experience, and impact millions daily. Remote/hybrid options in select locations like Chicago, IL, enhance work-life balance.

How to Apply for McDonald's Manager, Operations Excellence Jobs

Ready to double down on the 3Ds? Tailor your resume to highlight governance and transformation wins. Interviews focus on leadership scenarios and McDonald's values. Apply via our careers portal—positions fill fast in high-demand areas like Chicago, New York, and Atlanta.

McDonald's Operations Excellence: Real Impact Stories

Team members have optimized Drive Thru times by 20% using data analytics, scaled Delivery nationwide, and digitized 25,000+ sites. Your governance will amplify these wins, ensuring sustainable growth.

Salary and Compensation Insights

Expect $110,000-$150,000 base, plus bonuses tied to metrics. Total comp includes equity and perks, competitive for senior operations roles in F&B.

FAQs for Aspiring McDonald's Operations Managers

(See FAQs section for details)

SEO Keywords: McDonald's operations excellence manager jobs, manager operations excellence McDonald's careers Chicago, QSR transformation roles USA, program governance jobs fast food...

Join McDonald's today—where operations meet innovation. Apply now and accelerate your career!

Locations

  • Chicago, Illinois, USA
  • New York, New York, USA
  • Atlanta, Georgia, USA
  • Dallas, Texas, USA
  • Los Angeles, California, USA (Remote)

Salary

Estimated Salary Rangehigh confidence

115,500 - 165,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Program Governanceintermediate
  • Operations Excellenceintermediate
  • Change Managementintermediate
  • Budget Trackingintermediate
  • Cross-Functional Collaborationintermediate
  • Executive Reportingintermediate
  • Risk Managementintermediate
  • Process Improvementintermediate
  • Team Coachingintermediate
  • Strategic Alignmentintermediate
  • Transformation Leadershipintermediate
  • Stakeholder Engagementintermediate
  • Data Analysisintermediate
  • Project Managementintermediate
  • Agile Methodologiesintermediate

Required Qualifications

  • 4+ years of experience in long-term planning, program governance, or transformation leadership roles (experience)
  • Proven track record in managing complex operational transformation initiatives (experience)
  • Strong experience in budget governance and financial tracking frameworks (experience)
  • Excellent collaboration skills with senior leaders and cross-functional teams (experience)
  • Demonstrated ability to coach and enable teams for accountability and capability building (experience)
  • Expertise in change control processes for timelines, scope, and prioritization (experience)
  • Advanced skills in executive-level reporting and insights generation (experience)
  • Bachelor's degree in Business Administration, Operations Management, or related field (experience)
  • Experience in fast-paced, high-volume environments like quick-service restaurants (experience)
  • Proficiency in tools like Microsoft Project, Jira, or similar governance software (experience)

Responsibilities

  • Facilitate working team meetings to drive progress, surface risks/issues, and implement processes
  • Act as a knowledgeable resource while maintaining source-of-truth artifacts for initiatives
  • Lead tracking frameworks and budget governance for transformation initiatives ensuring compliance
  • Collaborate with Finance partners and organizational leaders on value delivery
  • Partner with senior leaders to facilitate governance forums and resolve blocking issues
  • Coach supervisors to complete tasks within governance frameworks building team capability
  • Ensure rigorous change control processes for timelines, scope, and prioritization
  • Provide executive-level reporting on governance health, risks, and value realization metrics
  • Monitor and report on key performance indicators for operational excellence programs
  • Drive continuous improvement efforts across McDonald's global operations
  • Align initiatives with Accelerating the Arches strategy focusing on Delivery, Digital, Drive Thru
  • Identify and mitigate risks in operational transformation projects

Benefits

  • general: Competitive annual salary with performance-based bonuses
  • general: Comprehensive health, dental, and vision insurance plans
  • general: 401(k) retirement savings plan with company matching
  • general: Paid time off including vacation, sick days, and holidays
  • general: Employee discount on McDonald's meals worldwide
  • general: Professional development programs and tuition reimbursement
  • general: Flexible work arrangements including hybrid options
  • general: Wellness programs with gym memberships and mental health support
  • general: Stock purchase plan and employee stock options
  • general: Parental leave and family-friendly benefits
  • general: Global career mobility opportunities within McDonald's
  • general: On-site fitness centers and childcare support at select locations

Target Your Resume for "Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!" , McDonald's

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Tags & Categories

McDonald'sOperationsExcellenceManagerGovernanceTransformationQSRFast FoodChicago JobsMcDonald's Manager Operations Excellence jobsOperations Excellence Manager careers McDonald'sMcDonald's transformation leadership roles USAProgram governance jobs at McDonald's ChicagoQSR operations manager salary McDonald'sMcDonald's Accelerating the Arches careersManager Operations Excellence job descriptionMcDonald's Global Technology operations jobsSenior operations excellence roles fast foodBudget governance manager McDonald'sChange management jobs McDonald's USAExecutive reporting operations McDonald'sMcDonald's Drive Thru Digital Delivery jobsOperations transformation McDonald's careersManager program governance QSRMcDonald's ops excellence Chicago ILApply Operations Excellence McDonald'sMcDonald's 3Ds strategy jobsSenior manager operations McDonald's salaryCross-functional ops manager McDonald'sAI robotics operations jobs McDonald'sGlobal ops excellence careers USAFood ServiceRestaurantRetail

Answer 10 quick questions to check your fit for Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.

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McDonald's logo

Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!

McDonald's

Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!

full-timePosted: Feb 10, 2026

Job Description

Manager, Operations Excellence Careers at McDonald's - Join the Golden Arches Transformation

Are you passionate about driving operational excellence in a global powerhouse like McDonald's? The Manager, Operations Excellence role is your chance to lead transformative initiatives at the world's leading quick-service restaurant chain. With McDonald's Accelerating the Arches strategy focusing on Delivery, Digital, and Drive Thru—the 3Ds—this position is at the heart of powering 65M+ daily customer experiences across 25,000+ locations. If you're in Chicago, IL, or other major US cities, apply now to shape the future of fast food operations.

What Does a McDonald's Operations Excellence Manager Do?

In this senior-level role, you'll oversee execution, governance, and continuous improvement for critical programs. McDonald's Global Technology team is leveraging AI, robotics, and emerging tech to digitize operations. As Manager, you'll ensure flawless implementation of world-class standards, collaborating with diverse teams to deliver feel-good moments at scale.

Key Responsibilities in Detail

  • Execution Oversight: Lead team meetings, track progress, mitigate risks, and maintain process documentation as the go-to expert.
  • Budget & Resource Governance: Develop and enforce tracking systems, partnering with Finance for compliance and ROI maximization.
  • Senior Leader Collaboration: Facilitate forums, resolve issues, and align strategies across functions.
  • Coaching & Enablement: Build team capabilities through hands-on guidance and accountability frameworks.
  • Change Management: Implement controls for scope changes, timelines, and priorities to keep projects on track.
  • Advanced Reporting: Deliver insights on metrics, risks, and value realization to executives.

This role demands a blend of strategic vision and tactical execution, perfect for professionals with 4+ years in program governance.

Required Skills and Qualifications for Success

To thrive, bring 4+ years in transformation leadership, expertise in budget governance, and strong cross-functional collaboration. A degree in Operations Management or related field is ideal. Familiarity with QSR operations, Agile tools, and executive reporting will set you apart. McDonald's values diverse talent thriving in fast-paced environments.

Why Choose McDonald's for Your Operations Career?

McDonald's isn't just burgers—it's a tech-driven innovator. Explore our Global Technology Blog for insights into AI-powered kitchens and digital ordering. Benefits include competitive pay ($110K-$150K est.), health coverage, 401(k) matching, meal discounts, and global mobility. Join a company reshaping communities through operations excellence.

Career Growth in Operations Excellence at McDonald's

Start as Manager and advance to Director levels. Our Accelerating the Arches initiative offers exposure to cutting-edge projects. Network with global leaders, gain robotics experience, and impact millions daily. Remote/hybrid options in select locations like Chicago, IL, enhance work-life balance.

How to Apply for McDonald's Manager, Operations Excellence Jobs

Ready to double down on the 3Ds? Tailor your resume to highlight governance and transformation wins. Interviews focus on leadership scenarios and McDonald's values. Apply via our careers portal—positions fill fast in high-demand areas like Chicago, New York, and Atlanta.

McDonald's Operations Excellence: Real Impact Stories

Team members have optimized Drive Thru times by 20% using data analytics, scaled Delivery nationwide, and digitized 25,000+ sites. Your governance will amplify these wins, ensuring sustainable growth.

Salary and Compensation Insights

Expect $110,000-$150,000 base, plus bonuses tied to metrics. Total comp includes equity and perks, competitive for senior operations roles in F&B.

FAQs for Aspiring McDonald's Operations Managers

(See FAQs section for details)

SEO Keywords: McDonald's operations excellence manager jobs, manager operations excellence McDonald's careers Chicago, QSR transformation roles USA, program governance jobs fast food...

Join McDonald's today—where operations meet innovation. Apply now and accelerate your career!

Locations

  • Chicago, Illinois, USA
  • New York, New York, USA
  • Atlanta, Georgia, USA
  • Dallas, Texas, USA
  • Los Angeles, California, USA (Remote)

Salary

Estimated Salary Rangehigh confidence

115,500 - 165,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Program Governanceintermediate
  • Operations Excellenceintermediate
  • Change Managementintermediate
  • Budget Trackingintermediate
  • Cross-Functional Collaborationintermediate
  • Executive Reportingintermediate
  • Risk Managementintermediate
  • Process Improvementintermediate
  • Team Coachingintermediate
  • Strategic Alignmentintermediate
  • Transformation Leadershipintermediate
  • Stakeholder Engagementintermediate
  • Data Analysisintermediate
  • Project Managementintermediate
  • Agile Methodologiesintermediate

Required Qualifications

  • 4+ years of experience in long-term planning, program governance, or transformation leadership roles (experience)
  • Proven track record in managing complex operational transformation initiatives (experience)
  • Strong experience in budget governance and financial tracking frameworks (experience)
  • Excellent collaboration skills with senior leaders and cross-functional teams (experience)
  • Demonstrated ability to coach and enable teams for accountability and capability building (experience)
  • Expertise in change control processes for timelines, scope, and prioritization (experience)
  • Advanced skills in executive-level reporting and insights generation (experience)
  • Bachelor's degree in Business Administration, Operations Management, or related field (experience)
  • Experience in fast-paced, high-volume environments like quick-service restaurants (experience)
  • Proficiency in tools like Microsoft Project, Jira, or similar governance software (experience)

Responsibilities

  • Facilitate working team meetings to drive progress, surface risks/issues, and implement processes
  • Act as a knowledgeable resource while maintaining source-of-truth artifacts for initiatives
  • Lead tracking frameworks and budget governance for transformation initiatives ensuring compliance
  • Collaborate with Finance partners and organizational leaders on value delivery
  • Partner with senior leaders to facilitate governance forums and resolve blocking issues
  • Coach supervisors to complete tasks within governance frameworks building team capability
  • Ensure rigorous change control processes for timelines, scope, and prioritization
  • Provide executive-level reporting on governance health, risks, and value realization metrics
  • Monitor and report on key performance indicators for operational excellence programs
  • Drive continuous improvement efforts across McDonald's global operations
  • Align initiatives with Accelerating the Arches strategy focusing on Delivery, Digital, Drive Thru
  • Identify and mitigate risks in operational transformation projects

Benefits

  • general: Competitive annual salary with performance-based bonuses
  • general: Comprehensive health, dental, and vision insurance plans
  • general: 401(k) retirement savings plan with company matching
  • general: Paid time off including vacation, sick days, and holidays
  • general: Employee discount on McDonald's meals worldwide
  • general: Professional development programs and tuition reimbursement
  • general: Flexible work arrangements including hybrid options
  • general: Wellness programs with gym memberships and mental health support
  • general: Stock purchase plan and employee stock options
  • general: Parental leave and family-friendly benefits
  • general: Global career mobility opportunities within McDonald's
  • general: On-site fitness centers and childcare support at select locations

Target Your Resume for "Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!" , McDonald's

Get personalized recommendations to optimize your resume specifically for Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!" , McDonald's

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

McDonald'sOperationsExcellenceManagerGovernanceTransformationQSRFast FoodChicago JobsMcDonald's Manager Operations Excellence jobsOperations Excellence Manager careers McDonald'sMcDonald's transformation leadership roles USAProgram governance jobs at McDonald's ChicagoQSR operations manager salary McDonald'sMcDonald's Accelerating the Arches careersManager Operations Excellence job descriptionMcDonald's Global Technology operations jobsSenior operations excellence roles fast foodBudget governance manager McDonald'sChange management jobs McDonald's USAExecutive reporting operations McDonald'sMcDonald's Drive Thru Digital Delivery jobsOperations transformation McDonald's careersManager program governance QSRMcDonald's ops excellence Chicago ILApply Operations Excellence McDonald'sMcDonald's 3Ds strategy jobsSenior manager operations McDonald's salaryCross-functional ops manager McDonald'sAI robotics operations jobs McDonald'sGlobal ops excellence careers USAFood ServiceRestaurantRetail

Answer 10 quick questions to check your fit for Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.