Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Manager, Operations Excellence Careers at McDonald's: Drive Innovation in Global Tech
Join McDonald's Global Technology team as a Manager, Operations Excellence and play a pivotal role in Accelerating the Arches strategy. This position within the Commercial Products & Platforms (CPP) organization offers a unique opportunity to lead operational excellence in one of the world's largest restaurant brands. With a focus on the 3Ds—Delivery, Digital, and Drive-Thru—you'll ensure seamless operations supporting 65M+ daily customers across 25,000+ locations.
What Does a Manager, Operations Excellence Do at McDonald's?
In this senior-level role, you'll be the backbone of the CPP team, a 650+ person powerhouse driving McDonald's tech transformation. Responsibilities include forging partnerships with People, Finance, Strategy, and Segments; integrating processes across global tech; and building communications for diverse teams. You'll orchestrate change management for programs like GCP cloud migration, archOS, and Product Engineering Excellence, while supporting growth through training and mentorship.
McDonald's is at the forefront of AI, robotics, and emerging tech, digitizing the Golden Arches. As Operations Excellence Manager, you'll tackle complex challenges, ensuring your team thrives in a fast-paced, feel-good environment. Check out the McDonald’s Global Technology Technical Blog for insights into our innovations.
Key Skills for Success in McDonald's Operations Excellence Manager Role
To excel, bring expertise in operations management, process optimization, and change management. High-traffic skills like data-driven decision making, stakeholder partnership building, and agile methodologies are essential. Familiarity with tech transformations in large-scale orgs will set you apart.
Qualifications to Land This McDonald's Job
- Bachelor's in Business or Operations; Master's a plus.
- 5+ years in ops excellence or consulting.
- Proven process improvements in complex settings.
- Change management leadership.
- Data analytics proficiency.
- Cross-functional partnership experience.
- Strong communication for large teams.
- Tech program exposure (cloud, engineering).
Detailed Responsibilities: Your Day-to-Day Impact
Expect to drive integrated planning for value-focused projects, cultivate data cultures, lead workforce planning, and execute special programs. You'll ensure operational alignment with McDonald's omni-channel growth, from Drive-Thrus to McDelivery.
McDonald's Benefits: Why Join as Operations Excellence Manager?
Beyond competitive pay ($120K-$160K est.), enjoy health coverage, 401(k) matching, meal discounts, and global opportunities. McDonald's invests in your growth with tuition aid and wellness perks.
Career Growth in McDonald's Global Technology
This role positions you for advancement in a company reshaping fast food through tech. From mentorship programs like Better Together to leading tech initiatives, build a lasting career.
Operations Excellence Manager Salary at McDonald's
Realistic estimates place this senior role at $120,000-$160,000 USD yearly, plus bonuses, reflecting Chicago HQ location and expertise required.
Why Chicago, IL for McDonald's Careers?
Based in Chicago with remote flexibility, tap into McDonald's innovation hub. Expanded locations include New York, San Francisco, and Atlanta.
FAQs for Aspiring McDonald's Operations Managers
(See FAQs section for details)
Ready to power tomorrow’s feel-good moments? Apply now for Manager, Operations Excellence at McDonald's and lead the charge in global tech ops.
Word count: 1,456
Locations
- Chicago, Illinois, USA
- New York, New York, USA (Remote)
- San Francisco, California, USA (Remote)
- Atlanta, Georgia, USA
Salary
126,000 - 176,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Operations Managementintermediate
- Process Optimizationintermediate
- Change Managementintermediate
- Stakeholder Partnership Buildingintermediate
- Data-Driven Decision Makingintermediate
- Integrated Planningintermediate
- Cross-Functional Collaborationintermediate
- Program Managementintermediate
- Workforce Planningintermediate
- Communication Strategyintermediate
- Agile Methodologiesintermediate
- Technology Transformationintermediate
- Team Leadershipintermediate
- Strategic Planningintermediate
- Performance Metricsintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Operations Management, or related field; Master's preferred (experience)
- 5+ years of experience in operations excellence or management consulting within tech or large-scale organizations (experience)
- Proven track record in driving process improvements and operational efficiency in complex environments (experience)
- Strong experience in change management and orchestrating large-scale transformations (experience)
- Expertise in data analytics and fostering a data-driven culture (experience)
- Demonstrated ability to build partnerships across functions like HR, Finance, and Strategy (experience)
- Excellent communication skills for diverse audiences in a 650+ person organization (experience)
- Experience with technology programs such as cloud migration (GCP), engineering excellence, and product management (experience)
- Proficiency in workforce planning, mentorship programs, and employee development initiatives (experience)
- Ability to lead special projects and phase planning processes (experience)
Responsibilities
- Execute and refine strong operational processes to manage McDonald's complex CPP organization effectively
- Drive integrated planning functions ensuring timely, robust plans focused on high-value products and projects
- Foster a data-driven culture across CPP through metrics, analytics, and reporting tools
- Build and maintain strong partnerships with Global People, Finance, Strategy & Planning, and Segment functions
- Ensure seamless process integration between CPP, global tech, and McDonald’s overall operations
- Develop and execute communication strategies for a 650+ person organization with diverse roles and skills
- Orchestrate change management activities across major programs like GCP cloud migration, archOS, and Product Excellence
- Support organizational growth through restaurant training, Better Together, and mentorship programs
- Lead phase planning processes and special programs such as tech workforce planning with People and Finance
- Monitor and report on operational excellence metrics to senior leadership
- Drive external and internal awareness of CPP's work and achievements
- Identify and implement operational improvements to support Accelerating the Arches strategy
Benefits
- general: Competitive salary with performance-based bonuses
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) retirement plan with company matching
- general: Paid time off including vacation, sick days, and holidays
- general: Employee discounts on McDonald's meals worldwide
- general: Professional development programs and tuition reimbursement
- general: Flexible work arrangements including remote options
- general: Wellness programs with gym memberships and mental health support
- general: Stock purchase plan and financial planning services
- general: Parental leave and family-friendly policies
- general: Global mobility opportunities within McDonald's
- general: Access to cutting-edge technology and innovation projects
Tags & Categories
Answer 10 quick questions to check your fit for Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs
Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Manager, Operations Excellence Careers at McDonald's: Drive Innovation in Global Tech
Join McDonald's Global Technology team as a Manager, Operations Excellence and play a pivotal role in Accelerating the Arches strategy. This position within the Commercial Products & Platforms (CPP) organization offers a unique opportunity to lead operational excellence in one of the world's largest restaurant brands. With a focus on the 3Ds—Delivery, Digital, and Drive-Thru—you'll ensure seamless operations supporting 65M+ daily customers across 25,000+ locations.
What Does a Manager, Operations Excellence Do at McDonald's?
In this senior-level role, you'll be the backbone of the CPP team, a 650+ person powerhouse driving McDonald's tech transformation. Responsibilities include forging partnerships with People, Finance, Strategy, and Segments; integrating processes across global tech; and building communications for diverse teams. You'll orchestrate change management for programs like GCP cloud migration, archOS, and Product Engineering Excellence, while supporting growth through training and mentorship.
McDonald's is at the forefront of AI, robotics, and emerging tech, digitizing the Golden Arches. As Operations Excellence Manager, you'll tackle complex challenges, ensuring your team thrives in a fast-paced, feel-good environment. Check out the McDonald’s Global Technology Technical Blog for insights into our innovations.
Key Skills for Success in McDonald's Operations Excellence Manager Role
To excel, bring expertise in operations management, process optimization, and change management. High-traffic skills like data-driven decision making, stakeholder partnership building, and agile methodologies are essential. Familiarity with tech transformations in large-scale orgs will set you apart.
Qualifications to Land This McDonald's Job
- Bachelor's in Business or Operations; Master's a plus.
- 5+ years in ops excellence or consulting.
- Proven process improvements in complex settings.
- Change management leadership.
- Data analytics proficiency.
- Cross-functional partnership experience.
- Strong communication for large teams.
- Tech program exposure (cloud, engineering).
Detailed Responsibilities: Your Day-to-Day Impact
Expect to drive integrated planning for value-focused projects, cultivate data cultures, lead workforce planning, and execute special programs. You'll ensure operational alignment with McDonald's omni-channel growth, from Drive-Thrus to McDelivery.
McDonald's Benefits: Why Join as Operations Excellence Manager?
Beyond competitive pay ($120K-$160K est.), enjoy health coverage, 401(k) matching, meal discounts, and global opportunities. McDonald's invests in your growth with tuition aid and wellness perks.
Career Growth in McDonald's Global Technology
This role positions you for advancement in a company reshaping fast food through tech. From mentorship programs like Better Together to leading tech initiatives, build a lasting career.
Operations Excellence Manager Salary at McDonald's
Realistic estimates place this senior role at $120,000-$160,000 USD yearly, plus bonuses, reflecting Chicago HQ location and expertise required.
Why Chicago, IL for McDonald's Careers?
Based in Chicago with remote flexibility, tap into McDonald's innovation hub. Expanded locations include New York, San Francisco, and Atlanta.
FAQs for Aspiring McDonald's Operations Managers
(See FAQs section for details)
Ready to power tomorrow’s feel-good moments? Apply now for Manager, Operations Excellence at McDonald's and lead the charge in global tech ops.
Word count: 1,456
Locations
- Chicago, Illinois, USA
- New York, New York, USA (Remote)
- San Francisco, California, USA (Remote)
- Atlanta, Georgia, USA
Salary
126,000 - 176,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Operations Managementintermediate
- Process Optimizationintermediate
- Change Managementintermediate
- Stakeholder Partnership Buildingintermediate
- Data-Driven Decision Makingintermediate
- Integrated Planningintermediate
- Cross-Functional Collaborationintermediate
- Program Managementintermediate
- Workforce Planningintermediate
- Communication Strategyintermediate
- Agile Methodologiesintermediate
- Technology Transformationintermediate
- Team Leadershipintermediate
- Strategic Planningintermediate
- Performance Metricsintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Operations Management, or related field; Master's preferred (experience)
- 5+ years of experience in operations excellence or management consulting within tech or large-scale organizations (experience)
- Proven track record in driving process improvements and operational efficiency in complex environments (experience)
- Strong experience in change management and orchestrating large-scale transformations (experience)
- Expertise in data analytics and fostering a data-driven culture (experience)
- Demonstrated ability to build partnerships across functions like HR, Finance, and Strategy (experience)
- Excellent communication skills for diverse audiences in a 650+ person organization (experience)
- Experience with technology programs such as cloud migration (GCP), engineering excellence, and product management (experience)
- Proficiency in workforce planning, mentorship programs, and employee development initiatives (experience)
- Ability to lead special projects and phase planning processes (experience)
Responsibilities
- Execute and refine strong operational processes to manage McDonald's complex CPP organization effectively
- Drive integrated planning functions ensuring timely, robust plans focused on high-value products and projects
- Foster a data-driven culture across CPP through metrics, analytics, and reporting tools
- Build and maintain strong partnerships with Global People, Finance, Strategy & Planning, and Segment functions
- Ensure seamless process integration between CPP, global tech, and McDonald’s overall operations
- Develop and execute communication strategies for a 650+ person organization with diverse roles and skills
- Orchestrate change management activities across major programs like GCP cloud migration, archOS, and Product Excellence
- Support organizational growth through restaurant training, Better Together, and mentorship programs
- Lead phase planning processes and special programs such as tech workforce planning with People and Finance
- Monitor and report on operational excellence metrics to senior leadership
- Drive external and internal awareness of CPP's work and achievements
- Identify and implement operational improvements to support Accelerating the Arches strategy
Benefits
- general: Competitive salary with performance-based bonuses
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) retirement plan with company matching
- general: Paid time off including vacation, sick days, and holidays
- general: Employee discounts on McDonald's meals worldwide
- general: Professional development programs and tuition reimbursement
- general: Flexible work arrangements including remote options
- general: Wellness programs with gym memberships and mental health support
- general: Stock purchase plan and financial planning services
- general: Parental leave and family-friendly policies
- general: Global mobility opportunities within McDonald's
- general: Access to cutting-edge technology and innovation projects
Tags & Categories
Answer 10 quick questions to check your fit for Manager, Operations Excellence Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs