Site Reliability Engineer III Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Site Reliability Engineer III Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Site Reliability Engineer III Careers at McDonald's - Chicago, IL | Apply Now!
Are you passionate about keeping mission-critical systems running at peak performance for one of the world's largest brands? McDonald's is hiring a Site Reliability Engineer III to join our Global Technology Infrastructure & Operations (GTIO) team. This senior-level SRE role focuses on our cutting-edge Edge computing platform that powers restaurant operations across 25,000+ locations worldwide.
Why Join McDonald's Global Technology Team?
McDonald's isn't just about Big Macs and fries—it's a technology powerhouse driving the Accelerating the Arches strategy. We're doubling down on Delivery, Digital, and Drive-Thru to serve 65M+ customers daily. Our Global Technology team pioneers AI, robotics, and Edge computing to create seamless customer experiences. As a Site Reliability Engineer III, you'll ensure our Edge platform delivers flawless performance supporting McDelivery, digital ordering, and restaurant operations globally.
Check out our McDonald's Technical Blog to see how our engineers are transforming fast food into a high-tech industry leader.
What Does a Site Reliability Engineer III Do at McDonald's?
In this role, you'll be the guardian of our Edge platform—a distributed computing infrastructure that brings cloud capabilities directly to restaurant edges. Your mission: achieve 99.99% uptime while scaling to support explosive growth in digital orders and delivery services. You'll blend deep systems engineering with software development to automate operations, implement world-class observability, and lead incident response for global incidents.
Key Technical Focus Areas:
- Observability Excellence: Build dashboards in Grafana, set up Prometheus metrics scraping, implement distributed tracing with Jaeger, and leverage Datadog for real-time insights.
- Automation First: Eliminate toil by writing Python scripts, Terraform modules, and Ansible playbooks that self-heal infrastructure issues.
- Global Scale: Manage Edge nodes across continents, optimizing latency for restaurant POS systems and digital menu boards.
- SRE Best Practices: Define SLOs, manage error budgets, conduct blameless postmortems, and champion chaos engineering.
Day-to-Day Responsibilities of McDonald's SRE III
Your typical week involves proactive monitoring of platform health, collaborating with Platform Engineering on new feature rollouts, automating incident response playbooks, and mentoring junior team members. Expect participation in on-call rotations (with generous stipends) and opportunities to present at internal tech talks or external conferences.
Required Skills & Qualifications for Success
To thrive as a McDonald's Site Reliability Engineer III, you need battle-tested experience in production SRE environments. We're looking for engineers who live and breathe reliability, with proven expertise in:
- 5+ years SRE/DevOps experience with distributed systems
- Expertise in Prometheus, Grafana, Jaeger, Datadog
- Kubernetes at global scale
- Infrastructure as Code (Terraform, Ansible)
- Programming proficiency (Python, Go preferred)
- Experience with Edge computing paradigms
SRE certifications like Google's SRE book implementation or CNCF credentials give you an edge.
McDonald's SRE Career Path & Growth Opportunities
This Level III role positions you for Principal SRE or Engineering Manager tracks. McDonald's invests heavily in talent development with $10K annual learning budgets, internal mobility across 100+ tech teams, and leadership programs. Many of our senior leaders started as individual contributors solving real-world reliability challenges.
Competitive Compensation & Benefits Package
We offer top-market salaries ($165K-$220K base, plus bonuses), comprehensive health benefits, 401(k) matching, unlimited PTO, and unique perks like daily free meals. Remote-hybrid flexibility available from major US tech hubs.
The McDonald's Technology Difference
Unlike typical corporate IT, McDonald's Global Technology operates like a Silicon Valley startup with Fortune 1 scale. We face unique challenges: serving 65M daily users across diverse geographies with sub-second latency requirements. Your work directly impacts restaurant teams worldwide, creating feel-good moments through reliable technology.
Ready to Build Reliable Systems at Global Scale?
If you're excited about SRE careers at McDonald's, apply now for Site Reliability Engineer III. Join us in powering tomorrow's customer experiences—one reliable Edge platform at a time. McDonald's: Where technology meets happiness.
Keywords: McDonald's SRE jobs, Site Reliability Engineer careers, Edge computing jobs Chicago, Global Technology Infrastructure careers, SRE Level III positions
Locations
- Chicago, Illinois, USA
- New York, New York, USA (Remote)
- San Francisco, California, USA (Remote)
- Austin, Texas, USA
Salary
173,250 - 242,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Site Reliability Engineering (SRE)intermediate
- Prometheus Monitoringintermediate
- Grafana Dashboardsintermediate
- Datadog Observabilityintermediate
- Jaeger Tracingintermediate
- Kubernetes Orchestrationintermediate
- Terraform Infrastructure as Codeintermediate
- AWS Cloud Platformsintermediate
- CI/CD Pipelinesintermediate
- Python Automation Scriptingintermediate
- Incident Response Managementintermediate
- Edge Computing Platformsintermediate
- Linux Systems Administrationintermediate
- Ansible Configuration Managementintermediate
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field; Master's preferred (experience)
- 5+ years of SRE or DevOps experience in high-availability production environments (experience)
- Deep expertise in observability tools including Prometheus, Grafana, Jaeger, and Datadog (experience)
- Proven track record of designing and implementing scalable Edge computing infrastructure (experience)
- Strong proficiency in automation scripting with Python, Bash, or Go (experience)
- Experience with cloud platforms (AWS, GCP, Azure) and container orchestration (Kubernetes) (experience)
- Hands-on experience with Infrastructure as Code tools like Terraform and Ansible (experience)
- Demonstrated ability to lead incident response and post-mortem analysis for global platforms (experience)
- Excellent collaboration skills with cross-functional teams including Architecture and Security (experience)
- SRE certification (e.g., Google SRE, CKAD) or equivalent professional experience (experience)
Responsibilities
- Operate and maintain Edge platform infrastructure ensuring 24x7x365 availability, reliability, and optimal performance
- Design, implement, and optimize observability frameworks using Prometheus, Grafana, Jaeger, and Datadog
- Collaborate with Platform Engineering, Architecture, and Security teams to ensure production-ready platform features
- Develop comprehensive runbooks, playbooks, and automation scripts to eliminate toil and streamline operations
- Lead incident response efforts, conduct root cause analysis, and implement preventive measures
- Monitor platform health metrics, set up alerting thresholds, and drive SLO/SLI achievement
- Implement chaos engineering practices to test and improve system resilience
- Optimize resource utilization across global Edge computing nodes supporting 25,000+ restaurants
- Drive continuous improvement initiatives through error budgets and reliability retrospectives
- Mentor junior SREs and contribute to team knowledge sharing via technical documentation
- Integrate security best practices into platform operations and automate compliance checks
- Scale platform capabilities to support McDonald's Accelerating the Arches growth strategy
Benefits
- general: Competitive salary with annual performance bonuses averaging 15-20%
- general: Comprehensive medical, dental, and vision insurance with low premiums
- general: 401(k) retirement plan with 6% employer match and immediate vesting
- general: Annual tuition reimbursement up to $10,000 for professional certifications and degrees
- general: Free McDonald's meals daily plus employee discounts at global locations
- general: Hybrid work model with flexible hours and unlimited PTO policy
- general: Stock purchase plan with 15% discount on McDonald's shares
- general: Parental leave: 16 weeks paid for primary caregivers, 8 weeks for secondary
- general: Wellness programs including gym membership reimbursement and mental health support
- general: Professional development budget of $5,000 annually for conferences and training
- general: Relocation assistance package up to $15,000 for qualifying positions
- general: Employee Assistance Program with free counseling services 24/7
Tags & Categories
Answer 10 quick questions to check your fit for Site Reliability Engineer III Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs
Site Reliability Engineer III Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Site Reliability Engineer III Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Site Reliability Engineer III Careers at McDonald's - Chicago, IL | Apply Now!
Are you passionate about keeping mission-critical systems running at peak performance for one of the world's largest brands? McDonald's is hiring a Site Reliability Engineer III to join our Global Technology Infrastructure & Operations (GTIO) team. This senior-level SRE role focuses on our cutting-edge Edge computing platform that powers restaurant operations across 25,000+ locations worldwide.
Why Join McDonald's Global Technology Team?
McDonald's isn't just about Big Macs and fries—it's a technology powerhouse driving the Accelerating the Arches strategy. We're doubling down on Delivery, Digital, and Drive-Thru to serve 65M+ customers daily. Our Global Technology team pioneers AI, robotics, and Edge computing to create seamless customer experiences. As a Site Reliability Engineer III, you'll ensure our Edge platform delivers flawless performance supporting McDelivery, digital ordering, and restaurant operations globally.
Check out our McDonald's Technical Blog to see how our engineers are transforming fast food into a high-tech industry leader.
What Does a Site Reliability Engineer III Do at McDonald's?
In this role, you'll be the guardian of our Edge platform—a distributed computing infrastructure that brings cloud capabilities directly to restaurant edges. Your mission: achieve 99.99% uptime while scaling to support explosive growth in digital orders and delivery services. You'll blend deep systems engineering with software development to automate operations, implement world-class observability, and lead incident response for global incidents.
Key Technical Focus Areas:
- Observability Excellence: Build dashboards in Grafana, set up Prometheus metrics scraping, implement distributed tracing with Jaeger, and leverage Datadog for real-time insights.
- Automation First: Eliminate toil by writing Python scripts, Terraform modules, and Ansible playbooks that self-heal infrastructure issues.
- Global Scale: Manage Edge nodes across continents, optimizing latency for restaurant POS systems and digital menu boards.
- SRE Best Practices: Define SLOs, manage error budgets, conduct blameless postmortems, and champion chaos engineering.
Day-to-Day Responsibilities of McDonald's SRE III
Your typical week involves proactive monitoring of platform health, collaborating with Platform Engineering on new feature rollouts, automating incident response playbooks, and mentoring junior team members. Expect participation in on-call rotations (with generous stipends) and opportunities to present at internal tech talks or external conferences.
Required Skills & Qualifications for Success
To thrive as a McDonald's Site Reliability Engineer III, you need battle-tested experience in production SRE environments. We're looking for engineers who live and breathe reliability, with proven expertise in:
- 5+ years SRE/DevOps experience with distributed systems
- Expertise in Prometheus, Grafana, Jaeger, Datadog
- Kubernetes at global scale
- Infrastructure as Code (Terraform, Ansible)
- Programming proficiency (Python, Go preferred)
- Experience with Edge computing paradigms
SRE certifications like Google's SRE book implementation or CNCF credentials give you an edge.
McDonald's SRE Career Path & Growth Opportunities
This Level III role positions you for Principal SRE or Engineering Manager tracks. McDonald's invests heavily in talent development with $10K annual learning budgets, internal mobility across 100+ tech teams, and leadership programs. Many of our senior leaders started as individual contributors solving real-world reliability challenges.
Competitive Compensation & Benefits Package
We offer top-market salaries ($165K-$220K base, plus bonuses), comprehensive health benefits, 401(k) matching, unlimited PTO, and unique perks like daily free meals. Remote-hybrid flexibility available from major US tech hubs.
The McDonald's Technology Difference
Unlike typical corporate IT, McDonald's Global Technology operates like a Silicon Valley startup with Fortune 1 scale. We face unique challenges: serving 65M daily users across diverse geographies with sub-second latency requirements. Your work directly impacts restaurant teams worldwide, creating feel-good moments through reliable technology.
Ready to Build Reliable Systems at Global Scale?
If you're excited about SRE careers at McDonald's, apply now for Site Reliability Engineer III. Join us in powering tomorrow's customer experiences—one reliable Edge platform at a time. McDonald's: Where technology meets happiness.
Keywords: McDonald's SRE jobs, Site Reliability Engineer careers, Edge computing jobs Chicago, Global Technology Infrastructure careers, SRE Level III positions
Locations
- Chicago, Illinois, USA
- New York, New York, USA (Remote)
- San Francisco, California, USA (Remote)
- Austin, Texas, USA
Salary
173,250 - 242,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Site Reliability Engineering (SRE)intermediate
- Prometheus Monitoringintermediate
- Grafana Dashboardsintermediate
- Datadog Observabilityintermediate
- Jaeger Tracingintermediate
- Kubernetes Orchestrationintermediate
- Terraform Infrastructure as Codeintermediate
- AWS Cloud Platformsintermediate
- CI/CD Pipelinesintermediate
- Python Automation Scriptingintermediate
- Incident Response Managementintermediate
- Edge Computing Platformsintermediate
- Linux Systems Administrationintermediate
- Ansible Configuration Managementintermediate
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field; Master's preferred (experience)
- 5+ years of SRE or DevOps experience in high-availability production environments (experience)
- Deep expertise in observability tools including Prometheus, Grafana, Jaeger, and Datadog (experience)
- Proven track record of designing and implementing scalable Edge computing infrastructure (experience)
- Strong proficiency in automation scripting with Python, Bash, or Go (experience)
- Experience with cloud platforms (AWS, GCP, Azure) and container orchestration (Kubernetes) (experience)
- Hands-on experience with Infrastructure as Code tools like Terraform and Ansible (experience)
- Demonstrated ability to lead incident response and post-mortem analysis for global platforms (experience)
- Excellent collaboration skills with cross-functional teams including Architecture and Security (experience)
- SRE certification (e.g., Google SRE, CKAD) or equivalent professional experience (experience)
Responsibilities
- Operate and maintain Edge platform infrastructure ensuring 24x7x365 availability, reliability, and optimal performance
- Design, implement, and optimize observability frameworks using Prometheus, Grafana, Jaeger, and Datadog
- Collaborate with Platform Engineering, Architecture, and Security teams to ensure production-ready platform features
- Develop comprehensive runbooks, playbooks, and automation scripts to eliminate toil and streamline operations
- Lead incident response efforts, conduct root cause analysis, and implement preventive measures
- Monitor platform health metrics, set up alerting thresholds, and drive SLO/SLI achievement
- Implement chaos engineering practices to test and improve system resilience
- Optimize resource utilization across global Edge computing nodes supporting 25,000+ restaurants
- Drive continuous improvement initiatives through error budgets and reliability retrospectives
- Mentor junior SREs and contribute to team knowledge sharing via technical documentation
- Integrate security best practices into platform operations and automate compliance checks
- Scale platform capabilities to support McDonald's Accelerating the Arches growth strategy
Benefits
- general: Competitive salary with annual performance bonuses averaging 15-20%
- general: Comprehensive medical, dental, and vision insurance with low premiums
- general: 401(k) retirement plan with 6% employer match and immediate vesting
- general: Annual tuition reimbursement up to $10,000 for professional certifications and degrees
- general: Free McDonald's meals daily plus employee discounts at global locations
- general: Hybrid work model with flexible hours and unlimited PTO policy
- general: Stock purchase plan with 15% discount on McDonald's shares
- general: Parental leave: 16 weeks paid for primary caregivers, 8 weeks for secondary
- general: Wellness programs including gym membership reimbursement and mental health support
- general: Professional development budget of $5,000 annually for conferences and training
- general: Relocation assistance package up to $15,000 for qualifying positions
- general: Employee Assistance Program with free counseling services 24/7
Tags & Categories
Answer 10 quick questions to check your fit for Site Reliability Engineer III Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs