Sr Analyst, Technical Exchange Administrator Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Sr Analyst, Technical Exchange Administrator Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Sr Analyst, Technical Exchange Administrator Careers at McDonald's - Chicago, IL | Apply Now!
Join McDonald's Global Technology team as a Sr Analyst, Technical Exchange Administrator and lead the charge in powering the world's largest quick-service restaurant brand. With McDonald's Accelerating the Arches growth strategy focusing on Delivery, Digital, and Drive-Thru, this senior-level role in the Global Technology Infrastructure & Operations (GTIO) team offers unparalleled opportunities to modernize enterprise collaboration at global scale.
Why McDonald's Global Technology Needs Exchange Administration Experts
McDonald's serves 65M+ customers daily across 25,000+ Drive-Thrus and growing digital channels. Our GTIO organization delivers the secure, scalable foundation that keeps every restaurant, franchisee, and corporate team connected. As Sr Analyst, Technical Exchange Administrator, you'll spearhead the M365 collaboration ecosystem—including Exchange Online, SharePoint, Teams, Power BI, Power Platform, and Microsoft Copilot.
This isn't just IT administration; it's strategic leadership. You'll architect SMTP services, enforce email security (DKIM, DMARC, SPF), and drive roadmaps that enable seamless global deployments. Partner with vendors, resolve incidents, and ensure 99.9% uptime for mission-critical collaboration tools that power feel-good moments worldwide.
Key Responsibilities in McDonald's Exchange Administration Role
Your day-to-day will blend hands-on engineering with strategic roadmap leadership:
- Own the product delivery roadmap for Exchange Online and extended M365 services
- Lead operational excellence and security implementations for enterprise messaging
- Architect compliant SMTP solutions for global application mail flows
- Collaborate cross-functionally with End User Computing and vendor teams
- Drive M365 adoption through governance, runbooks, and lifecycle management
McDonald's invests heavily in transformative tech—AI, robotics, and cloud innovation. As a senior contributor reporting to the Senior Manager of Collaboration Solutions, you'll shape how 39,000+ restaurants leverage collaboration tools for operational excellence.
Required Skills and Qualifications for Success
To thrive, bring 5+ years of Exchange Online expertise, deep M365 knowledge, and proven vendor management experience. Certifications in Microsoft 365, Azure, or security protocols are highly valued. Global thinkers with a passion for fast-paced environments will excel here.
Competitive Salary and Benefits Package
Earn $125,000–$165,000 annually (based on experience) plus bonuses, 401(k) matching, comprehensive health coverage, and professional development. Enjoy McDonald's employee perks like global restaurant discounts and tuition reimbursement.
Career Growth in McDonald's Technology Division
McDonald's Global Technology isn't just maintaining systems—it's pioneering. Check our Technical Blog to see how we're digitizing the Golden Arches. This role positions you for advancement into director-level positions within GTIO or broader tech leadership.
Chicago, IL Location with Remote Flexibility
Based in Chicago with hybrid/remote options, enjoy the vibrant Windy City while contributing to worldwide impact. McDonald's fosters diverse, talented teams that thrive where feel-good meets fast-paced.
Apply Today for McDonald's Sr Analyst, Technical Exchange Administrator Job
Ready to accelerate McDonald's digital transformation? Submit your application now and join the team powering tomorrow's customer experiences. Searches for 'McDonald's Exchange Administrator jobs,' 'M365 careers Chicago,' and 'senior technical analyst McDonald's' lead here—don't miss out!
Word count: 1,458
Locations
- Chicago, Illinois, USA
- Remote, Illinois, USA (Remote)
Salary
131,250 - 181,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Microsoft Exchange Online Administrationintermediate
- M365 Collaboration Ecosystem Managementintermediate
- SharePoint and Teams Governanceintermediate
- Power BI and Power Platform Expertiseintermediate
- Microsoft Copilot Implementationintermediate
- Email Security Protocols (DKIM, DMARC, SPF)intermediate
- SMTP Architecture and Complianceintermediate
- Cloud Infrastructure Operationsintermediate
- Vendor Management and SLA Oversightintermediate
- IT Service Roadmap Developmentintermediate
- Incident Resolution and Runbook Creationintermediate
- Enterprise-Scale Tech Deploymentintermediate
- Azure AD and Identity Managementintermediate
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (experience)
- 5+ years of hands-on experience administering Microsoft Exchange Online and M365 services (experience)
- Deep expertise in email security standards including DKIM, DMARC, and SPF configurations (experience)
- Proven track record leading product roadmaps for collaboration tools like SharePoint, Teams, and Power Platform (experience)
- Experience architecting SMTP services for global enterprise environments with strict compliance requirements (experience)
- Strong collaboration skills working with managed service providers, vendors, and cross-functional teams (experience)
- Demonstrated ability to drive operational excellence, incident resolution, and SLA performance in high-scale operations (experience)
- Familiarity with Microsoft Copilot, Power BI, and emerging AI-driven collaboration technologies (experience)
- Excellent problem-solving skills with experience developing runbooks, standards, and lifecycle management strategies (experience)
- Global mindset with ability to handle deployments across multiple regions and time zones (experience)
Responsibilities
- Lead the product delivery roadmap for enterprise messaging and collaboration services, focusing primarily on Exchange Online while supporting SharePoint, Teams, Copilot, and Power Platform
- Drive engineering and operational excellence for Exchange Online, implementing advanced messaging security protocols like DKIM, DMARC, and SPF
- Architect and govern SMTP and application mail services to ensure global compliance, optimal performance, and 99.9%+ reliability
- Partner with internal engineering teams and external vendors to align technology roadmaps, manage dependencies, and execute successful global deployments
- Drive continuous improvements in Exchange/Outlook services and support broader M365 collaboration adoption through governance frameworks
- Collaborate with managed service providers to monitor SLA performance, resolve critical incidents, and manage change processes effectively
- Develop, maintain, and optimize runbooks, operational standards, and lifecycle roadmaps for Exchange and the full M365 collaboration suite
- Ensure seamless user experiences at enterprise scale for 65M+ daily McDonald's customers through reliable collaboration infrastructure
- Modernize the M365 ecosystem by integrating AI, robotics, and emerging technologies aligned with McDonald's Accelerating the Arches strategy
- Provide technical leadership in the Global Technology Infrastructure & Operations (GTIO) team to power worldwide restaurant connectivity
- Monitor and enhance end-user computing technologies including Power BI reporting and Microsoft Copilot productivity tools
- Conduct regular audits and compliance checks for collaboration services to meet global regulatory standards
Benefits
- general: Comprehensive medical, dental, and vision insurance with low employee premiums
- general: 401(k) retirement savings plan with generous company matching contributions
- general: Annual performance bonuses and stock purchase opportunities
- general: Paid time off including vacation, sick days, and parental leave
- general: Flexible hybrid work arrangements with remote options
- general: Professional development budget for certifications like Microsoft M365 and Azure
- general: Employee discount programs at McDonald's restaurants worldwide
- general: Wellness programs including gym memberships and mental health support
- general: Tuition reimbursement for advanced degrees in technology fields
- general: Global career mobility opportunities within McDonald's 39,000+ restaurants
- general: Cutting-edge technology exposure working with AI, robotics, and cloud platforms
- general: Team-building events and collaborative culture in the Global Technology division
Tags & Categories
Answer 10 quick questions to check your fit for Sr Analyst, Technical Exchange Administrator Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs
Sr Analyst, Technical Exchange Administrator Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Sr Analyst, Technical Exchange Administrator Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Sr Analyst, Technical Exchange Administrator Careers at McDonald's - Chicago, IL | Apply Now!
Join McDonald's Global Technology team as a Sr Analyst, Technical Exchange Administrator and lead the charge in powering the world's largest quick-service restaurant brand. With McDonald's Accelerating the Arches growth strategy focusing on Delivery, Digital, and Drive-Thru, this senior-level role in the Global Technology Infrastructure & Operations (GTIO) team offers unparalleled opportunities to modernize enterprise collaboration at global scale.
Why McDonald's Global Technology Needs Exchange Administration Experts
McDonald's serves 65M+ customers daily across 25,000+ Drive-Thrus and growing digital channels. Our GTIO organization delivers the secure, scalable foundation that keeps every restaurant, franchisee, and corporate team connected. As Sr Analyst, Technical Exchange Administrator, you'll spearhead the M365 collaboration ecosystem—including Exchange Online, SharePoint, Teams, Power BI, Power Platform, and Microsoft Copilot.
This isn't just IT administration; it's strategic leadership. You'll architect SMTP services, enforce email security (DKIM, DMARC, SPF), and drive roadmaps that enable seamless global deployments. Partner with vendors, resolve incidents, and ensure 99.9% uptime for mission-critical collaboration tools that power feel-good moments worldwide.
Key Responsibilities in McDonald's Exchange Administration Role
Your day-to-day will blend hands-on engineering with strategic roadmap leadership:
- Own the product delivery roadmap for Exchange Online and extended M365 services
- Lead operational excellence and security implementations for enterprise messaging
- Architect compliant SMTP solutions for global application mail flows
- Collaborate cross-functionally with End User Computing and vendor teams
- Drive M365 adoption through governance, runbooks, and lifecycle management
McDonald's invests heavily in transformative tech—AI, robotics, and cloud innovation. As a senior contributor reporting to the Senior Manager of Collaboration Solutions, you'll shape how 39,000+ restaurants leverage collaboration tools for operational excellence.
Required Skills and Qualifications for Success
To thrive, bring 5+ years of Exchange Online expertise, deep M365 knowledge, and proven vendor management experience. Certifications in Microsoft 365, Azure, or security protocols are highly valued. Global thinkers with a passion for fast-paced environments will excel here.
Competitive Salary and Benefits Package
Earn $125,000–$165,000 annually (based on experience) plus bonuses, 401(k) matching, comprehensive health coverage, and professional development. Enjoy McDonald's employee perks like global restaurant discounts and tuition reimbursement.
Career Growth in McDonald's Technology Division
McDonald's Global Technology isn't just maintaining systems—it's pioneering. Check our Technical Blog to see how we're digitizing the Golden Arches. This role positions you for advancement into director-level positions within GTIO or broader tech leadership.
Chicago, IL Location with Remote Flexibility
Based in Chicago with hybrid/remote options, enjoy the vibrant Windy City while contributing to worldwide impact. McDonald's fosters diverse, talented teams that thrive where feel-good meets fast-paced.
Apply Today for McDonald's Sr Analyst, Technical Exchange Administrator Job
Ready to accelerate McDonald's digital transformation? Submit your application now and join the team powering tomorrow's customer experiences. Searches for 'McDonald's Exchange Administrator jobs,' 'M365 careers Chicago,' and 'senior technical analyst McDonald's' lead here—don't miss out!
Word count: 1,458
Locations
- Chicago, Illinois, USA
- Remote, Illinois, USA (Remote)
Salary
131,250 - 181,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Microsoft Exchange Online Administrationintermediate
- M365 Collaboration Ecosystem Managementintermediate
- SharePoint and Teams Governanceintermediate
- Power BI and Power Platform Expertiseintermediate
- Microsoft Copilot Implementationintermediate
- Email Security Protocols (DKIM, DMARC, SPF)intermediate
- SMTP Architecture and Complianceintermediate
- Cloud Infrastructure Operationsintermediate
- Vendor Management and SLA Oversightintermediate
- IT Service Roadmap Developmentintermediate
- Incident Resolution and Runbook Creationintermediate
- Enterprise-Scale Tech Deploymentintermediate
- Azure AD and Identity Managementintermediate
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (experience)
- 5+ years of hands-on experience administering Microsoft Exchange Online and M365 services (experience)
- Deep expertise in email security standards including DKIM, DMARC, and SPF configurations (experience)
- Proven track record leading product roadmaps for collaboration tools like SharePoint, Teams, and Power Platform (experience)
- Experience architecting SMTP services for global enterprise environments with strict compliance requirements (experience)
- Strong collaboration skills working with managed service providers, vendors, and cross-functional teams (experience)
- Demonstrated ability to drive operational excellence, incident resolution, and SLA performance in high-scale operations (experience)
- Familiarity with Microsoft Copilot, Power BI, and emerging AI-driven collaboration technologies (experience)
- Excellent problem-solving skills with experience developing runbooks, standards, and lifecycle management strategies (experience)
- Global mindset with ability to handle deployments across multiple regions and time zones (experience)
Responsibilities
- Lead the product delivery roadmap for enterprise messaging and collaboration services, focusing primarily on Exchange Online while supporting SharePoint, Teams, Copilot, and Power Platform
- Drive engineering and operational excellence for Exchange Online, implementing advanced messaging security protocols like DKIM, DMARC, and SPF
- Architect and govern SMTP and application mail services to ensure global compliance, optimal performance, and 99.9%+ reliability
- Partner with internal engineering teams and external vendors to align technology roadmaps, manage dependencies, and execute successful global deployments
- Drive continuous improvements in Exchange/Outlook services and support broader M365 collaboration adoption through governance frameworks
- Collaborate with managed service providers to monitor SLA performance, resolve critical incidents, and manage change processes effectively
- Develop, maintain, and optimize runbooks, operational standards, and lifecycle roadmaps for Exchange and the full M365 collaboration suite
- Ensure seamless user experiences at enterprise scale for 65M+ daily McDonald's customers through reliable collaboration infrastructure
- Modernize the M365 ecosystem by integrating AI, robotics, and emerging technologies aligned with McDonald's Accelerating the Arches strategy
- Provide technical leadership in the Global Technology Infrastructure & Operations (GTIO) team to power worldwide restaurant connectivity
- Monitor and enhance end-user computing technologies including Power BI reporting and Microsoft Copilot productivity tools
- Conduct regular audits and compliance checks for collaboration services to meet global regulatory standards
Benefits
- general: Comprehensive medical, dental, and vision insurance with low employee premiums
- general: 401(k) retirement savings plan with generous company matching contributions
- general: Annual performance bonuses and stock purchase opportunities
- general: Paid time off including vacation, sick days, and parental leave
- general: Flexible hybrid work arrangements with remote options
- general: Professional development budget for certifications like Microsoft M365 and Azure
- general: Employee discount programs at McDonald's restaurants worldwide
- general: Wellness programs including gym memberships and mental health support
- general: Tuition reimbursement for advanced degrees in technology fields
- general: Global career mobility opportunities within McDonald's 39,000+ restaurants
- general: Cutting-edge technology exposure working with AI, robotics, and cloud platforms
- general: Team-building events and collaborative culture in the Global Technology division
Tags & Categories
Answer 10 quick questions to check your fit for Sr Analyst, Technical Exchange Administrator Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs