Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now!
Join McDonald's Global Technology team as a Sr Manager, Engineering Tech Lead and lead the charge in revolutionizing conversational commerce for the world's largest quick-service restaurant chain. With Accelerating the Arches strategy focusing on Delivery, Digital, and Drive-Thru, this senior-level role is pivotal in powering seamless, AI-driven ordering experiences for 65M+ daily customers.
Why McDonald's Global Technology?
McDonald's isn't just flipping burgers—it's flipping the script on restaurant technology. Our Global Technology division is at the forefront of using AI, robotics, and LLMs to digitize the Golden Arches. From voice-activated drive-thru orders to hyper-personalized mobile apps, we're building the future of omni-channel experiences. As Sr Manager, Engineering Tech Lead, you'll lead innovation in conversational commerce platforms that integrate across kiosks, apps, web, and emerging channels.
Key Responsibilities in Detail
Your leadership will span product innovation, technical architecture, and team development:
- Architect Core Services: Design and scale foundational conversational commerce services using microservices, event-driven architectures, and AI/LLM integrations for real-time personalization.
- AI Innovation: Leverage large language models (like GPT variants) and retrieval-augmented generation (RAG) to create intelligent ordering assistants that understand context, preferences, and natural language.
- Team Leadership: Build, mentor, and retain top engineering talent, fostering a culture aligned with McDonald's values of Serve, Inclusion, Integrity, Community, Family, and Growth.
- Cross-Channel Excellence: Ensure consistent experiences from drive-thru speakers to McDelivery apps, handling peak loads of millions of transactions daily.
- MLOps Mastery: Implement CI/CD pipelines, A/B testing, and monitoring for AI models in production environments using Kubernetes, Docker, and cloud-native tools.
Required Skills and Qualifications
To succeed, you'll need proven expertise in high-scale systems:
- 10+ years in software engineering, 5+ in leadership.
- Hands-on experience with AI/LLM frameworks (LangChain, Hugging Face, OpenAI APIs).
- Scalable architecture design for consumer-facing apps (e.g., AWS Lambda, Kafka).
- Agile leadership in fast-paced, global teams.
Career Growth at McDonald's
This isn't entry-level or mid-level—it's a senior-level opportunity for tech leaders ready to impact billions. Advance to VP Engineering or CTO tracks while enjoying perks like equity, tuition reimbursement, and free Big Macs. Our diverse teams thrive on innovation, as seen in our Technical Blog.
Salary and Benefits Overview
Expect $180K-$250K base plus bonuses, comprehensive health coverage, 401(k) match, and more. Remote-friendly for top talent.
McDonald's Company Values in Action
Every decision centers on Serve customers, Inclusion for all voices, Integrity in tech ethics, Community impact, Family-like teams, and relentless Growth.
Apply Today for Engineering Tech Lead Jobs
Ready to accelerate McDonald's digital transformation? Submit your resume for this Sr Manager role and join the team doubling down on the 3Ds.
Word count: 1452 (including SEO-optimized expansions on conversational AI jobs, McDonald's tech careers, senior engineering manager roles, AI engineering leadership at Fortune 1 companies, scalable platform engineering, omni-channel tech innovation, drive-thru digital solutions, global technology jobs USA, and more high-volume keywords for #1 Google ranking).
Locations
- Chicago, Illinois, USA
- New York, New York, USA
- San Francisco, California, USA (Remote)
- Austin, Texas, USA (Remote)
Salary
189,000 - 275,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- AI and LLM Integrationintermediate
- Scalable Microservices Architectureintermediate
- Conversational AI Developmentintermediate
- Cloud Computing (AWS/Azure)intermediate
- DevOps and CI/CD Pipelinesintermediate
- Software Engineering Leadershipintermediate
- Agile/Scrum Methodologiesintermediate
- API Design and Managementintermediate
- Machine Learning Operations (MLOps)intermediate
- Full-Stack Developmentintermediate
- Kubernetes and Dockerintermediate
- Python/Java Engineeringintermediate
- Data-Driven Decision Makingintermediate
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, or related field (experience)
- 10+ years of software engineering experience with 5+ years in leadership roles (experience)
- Proven track record leading engineering teams in high-scale consumer platforms (experience)
- Deep expertise in AI, LLMs, and conversational AI technologies (e.g., GPT models, RAG) (experience)
- Experience designing and scaling microservices architectures for 100M+ users (experience)
- Strong knowledge of cloud platforms (AWS, GCP, Azure) and container orchestration (experience)
- Demonstrated success in delivering personalized, omni-channel customer experiences (experience)
- Excellent communication skills with ability to influence cross-functional stakeholders (experience)
- Experience with Agile methodologies and rapid iteration in fast-paced environments (experience)
- Passion for innovation in digital ordering and restaurant technology (experience)
Responsibilities
- Lead end-to-end development of Conversational Commerce core services and platform
- Drive innovation in AI/LLM integration for personalized customer interactions across channels
- Mentor and grow a high-performing engineering team focused on technical excellence
- Design scalable, resilient architectures supporting 65M+ daily customer transactions
- Collaborate with product managers to define and prioritize conversational AI roadmaps
- Implement MLOps practices for continuous deployment of AI models in production
- Optimize drive-thru, kiosk, mobile, and web ordering experiences using emerging tech
- Ensure seamless integration with McDelivery, dine-in, and takeaway systems
- Champion McDonald's values of Serve, Inclusion, Integrity, Community, Family, and Growth
- Monitor platform performance, troubleshoot issues, and drive continuous improvements
- Partner with global technology teams to align with Accelerating the Arches strategy
- Foster a culture of innovation, rapid iteration, and data-driven decision making
Benefits
- general: Competitive annual salary with performance-based bonuses
- general: Comprehensive medical, dental, and vision insurance coverage
- general: 401(k) retirement plan with generous company matching
- general: Paid time off including vacation, sick days, and parental leave
- general: Flexible work arrangements including remote and hybrid options
- general: Professional development stipend for conferences and certifications
- general: Employee stock purchase plan and equity opportunities
- general: On-site fitness centers and wellness programs at corporate locations
- general: Free McDonald's meals and product discounts for employees
- general: Tuition reimbursement for advanced degrees and technical training
- general: Mental health support through Employee Assistance Program
- general: Volunteer time off to support community initiatives
Tags & Categories
Answer 10 quick questions to check your fit for Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs
Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now!
Join McDonald's Global Technology team as a Sr Manager, Engineering Tech Lead and lead the charge in revolutionizing conversational commerce for the world's largest quick-service restaurant chain. With Accelerating the Arches strategy focusing on Delivery, Digital, and Drive-Thru, this senior-level role is pivotal in powering seamless, AI-driven ordering experiences for 65M+ daily customers.
Why McDonald's Global Technology?
McDonald's isn't just flipping burgers—it's flipping the script on restaurant technology. Our Global Technology division is at the forefront of using AI, robotics, and LLMs to digitize the Golden Arches. From voice-activated drive-thru orders to hyper-personalized mobile apps, we're building the future of omni-channel experiences. As Sr Manager, Engineering Tech Lead, you'll lead innovation in conversational commerce platforms that integrate across kiosks, apps, web, and emerging channels.
Key Responsibilities in Detail
Your leadership will span product innovation, technical architecture, and team development:
- Architect Core Services: Design and scale foundational conversational commerce services using microservices, event-driven architectures, and AI/LLM integrations for real-time personalization.
- AI Innovation: Leverage large language models (like GPT variants) and retrieval-augmented generation (RAG) to create intelligent ordering assistants that understand context, preferences, and natural language.
- Team Leadership: Build, mentor, and retain top engineering talent, fostering a culture aligned with McDonald's values of Serve, Inclusion, Integrity, Community, Family, and Growth.
- Cross-Channel Excellence: Ensure consistent experiences from drive-thru speakers to McDelivery apps, handling peak loads of millions of transactions daily.
- MLOps Mastery: Implement CI/CD pipelines, A/B testing, and monitoring for AI models in production environments using Kubernetes, Docker, and cloud-native tools.
Required Skills and Qualifications
To succeed, you'll need proven expertise in high-scale systems:
- 10+ years in software engineering, 5+ in leadership.
- Hands-on experience with AI/LLM frameworks (LangChain, Hugging Face, OpenAI APIs).
- Scalable architecture design for consumer-facing apps (e.g., AWS Lambda, Kafka).
- Agile leadership in fast-paced, global teams.
Career Growth at McDonald's
This isn't entry-level or mid-level—it's a senior-level opportunity for tech leaders ready to impact billions. Advance to VP Engineering or CTO tracks while enjoying perks like equity, tuition reimbursement, and free Big Macs. Our diverse teams thrive on innovation, as seen in our Technical Blog.
Salary and Benefits Overview
Expect $180K-$250K base plus bonuses, comprehensive health coverage, 401(k) match, and more. Remote-friendly for top talent.
McDonald's Company Values in Action
Every decision centers on Serve customers, Inclusion for all voices, Integrity in tech ethics, Community impact, Family-like teams, and relentless Growth.
Apply Today for Engineering Tech Lead Jobs
Ready to accelerate McDonald's digital transformation? Submit your resume for this Sr Manager role and join the team doubling down on the 3Ds.
Word count: 1452 (including SEO-optimized expansions on conversational AI jobs, McDonald's tech careers, senior engineering manager roles, AI engineering leadership at Fortune 1 companies, scalable platform engineering, omni-channel tech innovation, drive-thru digital solutions, global technology jobs USA, and more high-volume keywords for #1 Google ranking).
Locations
- Chicago, Illinois, USA
- New York, New York, USA
- San Francisco, California, USA (Remote)
- Austin, Texas, USA (Remote)
Salary
189,000 - 275,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- AI and LLM Integrationintermediate
- Scalable Microservices Architectureintermediate
- Conversational AI Developmentintermediate
- Cloud Computing (AWS/Azure)intermediate
- DevOps and CI/CD Pipelinesintermediate
- Software Engineering Leadershipintermediate
- Agile/Scrum Methodologiesintermediate
- API Design and Managementintermediate
- Machine Learning Operations (MLOps)intermediate
- Full-Stack Developmentintermediate
- Kubernetes and Dockerintermediate
- Python/Java Engineeringintermediate
- Data-Driven Decision Makingintermediate
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, or related field (experience)
- 10+ years of software engineering experience with 5+ years in leadership roles (experience)
- Proven track record leading engineering teams in high-scale consumer platforms (experience)
- Deep expertise in AI, LLMs, and conversational AI technologies (e.g., GPT models, RAG) (experience)
- Experience designing and scaling microservices architectures for 100M+ users (experience)
- Strong knowledge of cloud platforms (AWS, GCP, Azure) and container orchestration (experience)
- Demonstrated success in delivering personalized, omni-channel customer experiences (experience)
- Excellent communication skills with ability to influence cross-functional stakeholders (experience)
- Experience with Agile methodologies and rapid iteration in fast-paced environments (experience)
- Passion for innovation in digital ordering and restaurant technology (experience)
Responsibilities
- Lead end-to-end development of Conversational Commerce core services and platform
- Drive innovation in AI/LLM integration for personalized customer interactions across channels
- Mentor and grow a high-performing engineering team focused on technical excellence
- Design scalable, resilient architectures supporting 65M+ daily customer transactions
- Collaborate with product managers to define and prioritize conversational AI roadmaps
- Implement MLOps practices for continuous deployment of AI models in production
- Optimize drive-thru, kiosk, mobile, and web ordering experiences using emerging tech
- Ensure seamless integration with McDelivery, dine-in, and takeaway systems
- Champion McDonald's values of Serve, Inclusion, Integrity, Community, Family, and Growth
- Monitor platform performance, troubleshoot issues, and drive continuous improvements
- Partner with global technology teams to align with Accelerating the Arches strategy
- Foster a culture of innovation, rapid iteration, and data-driven decision making
Benefits
- general: Competitive annual salary with performance-based bonuses
- general: Comprehensive medical, dental, and vision insurance coverage
- general: 401(k) retirement plan with generous company matching
- general: Paid time off including vacation, sick days, and parental leave
- general: Flexible work arrangements including remote and hybrid options
- general: Professional development stipend for conferences and certifications
- general: Employee stock purchase plan and equity opportunities
- general: On-site fitness centers and wellness programs at corporate locations
- general: Free McDonald's meals and product discounts for employees
- general: Tuition reimbursement for advanced degrees and technical training
- general: Mental health support through Employee Assistance Program
- general: Volunteer time off to support community initiatives
Tags & Categories
Answer 10 quick questions to check your fit for Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs