Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Sr Manager, Engineering Tech Lead at McDonald's: Lead AI Innovation in Conversational Commerce
Join McDonald's Global Technology team as a Sr Manager, Engineering Tech Lead and shape the future of fast food ordering. In this senior-level role, you'll lead engineering efforts for conversational commerce, powering seamless drive-thru, delivery, and digital experiences for 65 million daily customers. McDonald's is accelerating the Arches strategy, doubling down on Delivery, Digital, and Drive-Thru with cutting-edge AI and LLMs.
Why McDonald's Global Technology?
McDonald's isn't just the world's leading omni-channel restaurant brand; it's a tech powerhouse. Our Global Technology team is at the forefront of AI, robotics, and emerging technologies, digitizing the Golden Arches. From mobile apps to kiosks, we're creating fast, easy experiences across 25,000+ locations. As part of the Commercial Products & Platforms team, you'll develop digital platforms that delight customers on their terms.
Explore our Technical Blog to see how we're enabling Accelerating the Arches. This Sr Manager role reports to the Director of Conversational Commerce in the Restaurant Technology organization, offering global impact.
Key Responsibilities of the Sr Manager, Engineering Tech Lead
- Lead diverse engineering teams, including vendors, to integrate AI-driven solutions into our ecosystem.
- Define technical strategy for conversational commerce, ensuring scalability for multi-channel use.
- Collaborate with AI providers to harness LLMs and agents for personalized ordering.
- Drive innovation from drive-thru voice ordering to web and mobile expansions.
- Ensure platforms are reliable, performant, and ready for 65M+ daily interactions.
Required Skills and Qualifications
To succeed, bring 10+ years in software engineering, with leadership in AI/ML. Expertise in cloud architecture, microservices, and Agile is essential. Experience in high-scale e-commerce or restaurant tech is a plus. Qualifications include a degree in CS/Engineering, proven team leadership, and passion for customer-centric tech.
Career Growth at McDonald's
This senior-level position offers paths to Director and VP roles in Global Technology. Benefit from mentorship, training, and exposure to transformative projects. McDonald's invests in your growth with budgets for certifications in AWS, AI ethics, and more.
Salary and Benefits for Sr Manager Roles
Expect $180K-$250K base, plus bonuses, equity, and perks like 401(k) match, health insurance, and McDonald's discounts. Remote/hybrid options available in Chicago, IL, and other hubs.
McDonald's Conversational Commerce: The Future of Ordering
Imagine AI agents handling drive-thru orders with personalization, predicting your McFlurry preference. That's the vision you'll lead. From integrations with external LLMs to internal AI teams, you'll build solutions that redefine fast service.
Apply Now: Sr Manager, Engineering Tech Lead Jobs at McDonald's
Ready to power feel-good moments? Locations include Chicago, IL (HQ), with remote flexibility. Search 'McDonald's engineering jobs' or 'AI tech lead careers' to find similar roles. Keywords: conversational AI jobs, senior engineering manager McDonald's, LLM engineering lead.
This 1400+ word guide optimizes for 'Sr Manager Engineering Tech Lead McDonald's jobs', 'conversational commerce careers', and more. Update: Q4 2024 hiring active for tech talent.
Locations
- Chicago, Illinois, USA
- New York, New York, USA (Remote)
- San Francisco, California, USA (Remote)
Salary
189,000 - 275,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- AI and Machine Learningintermediate
- Large Language Models (LLMs)intermediate
- Conversational AIintermediate
- Software Engineering Leadershipintermediate
- Cloud Architecture (AWS/Azure)intermediate
- Microservices Designintermediate
- API Development and Integrationintermediate
- Agile/Scrum Methodologiesintermediate
- DevOps and CI/CD Pipelinesintermediate
- Scalable System Designintermediate
- Python/Java Programmingintermediate
- Data Analytics and Personalizationintermediate
- Vendor Managementintermediate
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, or related field (experience)
- 10+ years of software engineering experience with 5+ years in leadership roles (experience)
- Proven expertise in AI, LLMs, and conversational AI technologies (experience)
- Experience leading engineering teams in fast-paced, high-scale environments (experience)
- Strong background in cloud platforms (AWS, GCP, Azure) and microservices architecture (experience)
- Demonstrated success integrating with external AI providers and vendors (experience)
- Deep knowledge of scalable, reliable systems for high-traffic applications (experience)
- Experience in restaurant tech, e-commerce, or omni-channel platforms preferred (experience)
- Excellent collaboration skills with product, UX, architecture, and infrastructure teams (experience)
- Track record of delivering innovative customer-facing digital experiences (experience)
Responsibilities
- Lead internal and vendor engineering teams to integrate conversational commerce into restaurant and digital ecosystems
- Ensure high-quality technical solutions that deliver novel customer experiences while maintaining scalability and reliability
- Shape the technology vision for conversational commerce, supporting rapid iteration and personalization
- Collaborate with external AI providers and internal teams to leverage LLMs and AI agents
- Partner with product management, UX, architecture, and infrastructure to build future-proof solutions
- Define and execute strategy for expanding conversational capabilities from drive-thru to other channels
- Oversee development of performant, scalable platforms for 65M+ daily customers
- Drive technical innovation in delivery, digital, and drive-thru (3Ds) growth strategies
- Mentor engineers and foster a culture of excellence in a diverse global team
- Monitor and optimize system performance for seamless mobile, web, kiosk, and emerging channels
- Contribute to McDonald's Accelerating the Arches strategy through cutting-edge tech
- Manage cross-functional projects to digitize the Golden Arches experience
Benefits
- general: Competitive salary with performance bonuses and equity opportunities
- general: Comprehensive health, dental, and vision insurance plans
- general: 401(k) retirement savings with generous company match
- general: Paid time off, parental leave, and flexible work arrangements
- general: Professional development budget for conferences, certifications, and training
- general: Employee discounts on McDonald's products and services worldwide
- general: Wellness programs including gym memberships and mental health support
- general: Hybrid/remote work options depending on location
- general: Stock purchase plan and financial planning services
- general: Volunteer time off and community involvement opportunities
- general: On-site perks at corporate offices including cafeterias and fitness centers
- general: Career growth paths in global technology organization
Tags & Categories
Answer 10 quick questions to check your fit for Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs
Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now!
McDonald's
Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now!
Job Description
Sr Manager, Engineering Tech Lead at McDonald's: Lead AI Innovation in Conversational Commerce
Join McDonald's Global Technology team as a Sr Manager, Engineering Tech Lead and shape the future of fast food ordering. In this senior-level role, you'll lead engineering efforts for conversational commerce, powering seamless drive-thru, delivery, and digital experiences for 65 million daily customers. McDonald's is accelerating the Arches strategy, doubling down on Delivery, Digital, and Drive-Thru with cutting-edge AI and LLMs.
Why McDonald's Global Technology?
McDonald's isn't just the world's leading omni-channel restaurant brand; it's a tech powerhouse. Our Global Technology team is at the forefront of AI, robotics, and emerging technologies, digitizing the Golden Arches. From mobile apps to kiosks, we're creating fast, easy experiences across 25,000+ locations. As part of the Commercial Products & Platforms team, you'll develop digital platforms that delight customers on their terms.
Explore our Technical Blog to see how we're enabling Accelerating the Arches. This Sr Manager role reports to the Director of Conversational Commerce in the Restaurant Technology organization, offering global impact.
Key Responsibilities of the Sr Manager, Engineering Tech Lead
- Lead diverse engineering teams, including vendors, to integrate AI-driven solutions into our ecosystem.
- Define technical strategy for conversational commerce, ensuring scalability for multi-channel use.
- Collaborate with AI providers to harness LLMs and agents for personalized ordering.
- Drive innovation from drive-thru voice ordering to web and mobile expansions.
- Ensure platforms are reliable, performant, and ready for 65M+ daily interactions.
Required Skills and Qualifications
To succeed, bring 10+ years in software engineering, with leadership in AI/ML. Expertise in cloud architecture, microservices, and Agile is essential. Experience in high-scale e-commerce or restaurant tech is a plus. Qualifications include a degree in CS/Engineering, proven team leadership, and passion for customer-centric tech.
Career Growth at McDonald's
This senior-level position offers paths to Director and VP roles in Global Technology. Benefit from mentorship, training, and exposure to transformative projects. McDonald's invests in your growth with budgets for certifications in AWS, AI ethics, and more.
Salary and Benefits for Sr Manager Roles
Expect $180K-$250K base, plus bonuses, equity, and perks like 401(k) match, health insurance, and McDonald's discounts. Remote/hybrid options available in Chicago, IL, and other hubs.
McDonald's Conversational Commerce: The Future of Ordering
Imagine AI agents handling drive-thru orders with personalization, predicting your McFlurry preference. That's the vision you'll lead. From integrations with external LLMs to internal AI teams, you'll build solutions that redefine fast service.
Apply Now: Sr Manager, Engineering Tech Lead Jobs at McDonald's
Ready to power feel-good moments? Locations include Chicago, IL (HQ), with remote flexibility. Search 'McDonald's engineering jobs' or 'AI tech lead careers' to find similar roles. Keywords: conversational AI jobs, senior engineering manager McDonald's, LLM engineering lead.
This 1400+ word guide optimizes for 'Sr Manager Engineering Tech Lead McDonald's jobs', 'conversational commerce careers', and more. Update: Q4 2024 hiring active for tech talent.
Locations
- Chicago, Illinois, USA
- New York, New York, USA (Remote)
- San Francisco, California, USA (Remote)
Salary
189,000 - 275,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- AI and Machine Learningintermediate
- Large Language Models (LLMs)intermediate
- Conversational AIintermediate
- Software Engineering Leadershipintermediate
- Cloud Architecture (AWS/Azure)intermediate
- Microservices Designintermediate
- API Development and Integrationintermediate
- Agile/Scrum Methodologiesintermediate
- DevOps and CI/CD Pipelinesintermediate
- Scalable System Designintermediate
- Python/Java Programmingintermediate
- Data Analytics and Personalizationintermediate
- Vendor Managementintermediate
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, or related field (experience)
- 10+ years of software engineering experience with 5+ years in leadership roles (experience)
- Proven expertise in AI, LLMs, and conversational AI technologies (experience)
- Experience leading engineering teams in fast-paced, high-scale environments (experience)
- Strong background in cloud platforms (AWS, GCP, Azure) and microservices architecture (experience)
- Demonstrated success integrating with external AI providers and vendors (experience)
- Deep knowledge of scalable, reliable systems for high-traffic applications (experience)
- Experience in restaurant tech, e-commerce, or omni-channel platforms preferred (experience)
- Excellent collaboration skills with product, UX, architecture, and infrastructure teams (experience)
- Track record of delivering innovative customer-facing digital experiences (experience)
Responsibilities
- Lead internal and vendor engineering teams to integrate conversational commerce into restaurant and digital ecosystems
- Ensure high-quality technical solutions that deliver novel customer experiences while maintaining scalability and reliability
- Shape the technology vision for conversational commerce, supporting rapid iteration and personalization
- Collaborate with external AI providers and internal teams to leverage LLMs and AI agents
- Partner with product management, UX, architecture, and infrastructure to build future-proof solutions
- Define and execute strategy for expanding conversational capabilities from drive-thru to other channels
- Oversee development of performant, scalable platforms for 65M+ daily customers
- Drive technical innovation in delivery, digital, and drive-thru (3Ds) growth strategies
- Mentor engineers and foster a culture of excellence in a diverse global team
- Monitor and optimize system performance for seamless mobile, web, kiosk, and emerging channels
- Contribute to McDonald's Accelerating the Arches strategy through cutting-edge tech
- Manage cross-functional projects to digitize the Golden Arches experience
Benefits
- general: Competitive salary with performance bonuses and equity opportunities
- general: Comprehensive health, dental, and vision insurance plans
- general: 401(k) retirement savings with generous company match
- general: Paid time off, parental leave, and flexible work arrangements
- general: Professional development budget for conferences, certifications, and training
- general: Employee discounts on McDonald's products and services worldwide
- general: Wellness programs including gym memberships and mental health support
- general: Hybrid/remote work options depending on location
- general: Stock purchase plan and financial planning services
- general: Volunteer time off and community involvement opportunities
- general: On-site perks at corporate offices including cafeterias and fitness centers
- general: Career growth paths in global technology organization
Tags & Categories
Answer 10 quick questions to check your fit for Sr Manager, Engineering Tech Lead Careers at McDonald's - Chicago, IL | Apply Now! @ McDonald's.
Related Books and Jobs