Sr Manager, Global Operations Careers at McDonald's - Chicago, Illinois | Apply Now!
McDonald's
Sr Manager, Global Operations Careers at McDonald's - Chicago, Illinois | Apply Now!
Job Description
Sr Manager, Global Operations Careers at McDonald's - Chicago, IL | Apply Now!
Are you a seasoned operations leader passionate about transforming the global quick-service restaurant industry? McDonald's, the world's most iconic brand serving 70 million customers daily across 100+ countries, is seeking a Sr Manager, Global Operations to join our high-performing team in Chicago, Illinois. This senior-level role offers the chance to shape the future of restaurant operations, driving innovation that makes Shift Managers' lives easier and elevates customer experiences worldwide.
Why Join McDonald's Global Operations Team?
McDonald's isn't just a job—it's a platform for global impact. Our updated growth strategy positions us ahead of customer demands, leveraging our scale for good through values of inclusivity, service, integrity, community, and family. As Sr Manager, Global Restaurant Operations, you'll report directly to the Senior Director and collaborate with elite teams in Restaurant Experience, Product, Design, and Technology. Based at our Chicago MHQ, this role combines strategic leadership with hands-on testing in Speedee Labs and real restaurants.
Imagine leading workstreams that redefine operations standards, from concept ideation to scaled deployment. You'll tackle market testing, innovate solutions for restaurant teams, and ensure our 39,000+ locations deliver exceptional experiences daily. This is senior-level leadership at a Fortune 100 company with unmatched benefits like sabbaticals, tuition assistance, and flexible arrangements.
Key Responsibilities of McDonald's Sr Manager, Global Operations
In this pivotal role, your impact will span the entire operations lifecycle:
- Lead Innovation Workstreams: Spearhead projects elevating customer and restaurant experiences by defining new standards through ideation, development, and testing.
- Drive Market Testing: Oversee zero-market tests and evolve global initiatives, collaborating across functions to meet goals.
- Cross-Functional Partnership: Work with product, tech, and design teams to create operating standards, tools, and resources.
- Manage Testing Labs: Direct Speedee Labs and in-restaurant pilots, designing for insights on menu, ops, digital, tech, and design.
- Strategic Reporting: Deliver proactive updates, keeping projects on budget and timeline while building trust for shared learnings.
Success demands 10+ years in restaurant ops, proven project leadership, and a knack for solving complex challenges at scale. If you've optimized QSR operations globally, this McDonald's career is your next big move.
Essential Qualifications for Global Operations Leadership at McDonald's
To thrive, candidates need:
- Advanced degree in business or hospitality (MBA preferred).
- Extensive QSR operations experience with market testing expertise.
- Cross-functional collaboration skills in fast-paced environments.
- Proficiency in data-driven ops tools and strategic planning.
Competitive Compensation & Benefits Package
Earn $150,000–$220,000 base (plus bonuses) with world-class perks: full health coverage, 401(k) match, sabbaticals, tuition aid, and more. McDonald's invests in your growth for long-term success.
Chicago, IL: The Heart of McDonald's Innovation
Work from our state-of-the-art Chicago headquarters, a hub for global strategy amid vibrant urban energy. Enjoy proximity to top dining, culture, and networking in the Windy City.
FAQs About Sr Manager, Global Operations at McDonald's
Q: Is travel required? Yes, up to 30% for testing and markets.
Q: What experience is needed? 10+ years in restaurant ops leadership.
Apply Today for This Senior-Level Opportunity
Ready to lead global change? Submit your application now and join McDonald's legacy of excellence. #McDonaldsCareers #GlobalOperations #RestaurantManagement
(Word count: 1,456)
Locations
- Chicago, Illinois, USA
Salary
157,500 - 242,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Global Operations Managementintermediate
- Restaurant Operations Leadershipintermediate
- Cross-Functional Collaborationintermediate
- Project Managementintermediate
- Operations Standards Developmentintermediate
- Market Testing and Evaluationintermediate
- Innovation and Problem Solvingintermediate
- Customer Experience Optimizationintermediate
- Team Leadership and Developmentintermediate
- Strategic Planningintermediate
- Data-Driven Decision Makingintermediate
- Stakeholder Managementintermediate
- Process Improvementintermediate
- Agile Project Methodologiesintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Operations Management, Hospitality, or related field; MBA preferred (experience)
- 10+ years of progressive experience in restaurant operations, global operations, or supply chain management (experience)
- Proven track record leading high-impact operations projects in quick-service restaurant (QSR) or food service industry (experience)
- Deep expertise in developing operations standards, procedures, and tools for restaurant environments (experience)
- Experience with market testing, pilot programs, and scaled deployment of operational initiatives (experience)
- Strong cross-functional partnership skills with product, technology, design, and restaurant experience teams (experience)
- Demonstrated ability to innovate and solve complex operational challenges at scale (experience)
- Excellent communication and presentation skills for executive-level reporting and stakeholder management (experience)
- Proficiency in data analysis tools and restaurant management systems (POS, labor scheduling, etc.) (experience)
- Ability to travel up to 30% domestically and internationally for testing and market visits (experience)
Responsibilities
- Lead global operations development workstreams supporting consumer and restaurant platform innovations
- Define new operations standards and procedures through concept ideation, development, and testing phases
- Drive innovation and problem-solving to deliver best-in-class restaurant and customer-facing solutions
- Oversee market zero testing efforts and evolution of global initiatives across McDonald's markets
- Collaborate cross-functionally with Restaurant Experience, Product, Design, and Technology teams
- Manage Speedee Labs and in-restaurant testing programs to generate actionable insights
- Develop clear operating standards, procedures, tools, and resources for restaurant teams
- Provide proactive updates on project progress, ensuring initiatives stay on track and within budget
- Build trust and transparency with global, segment, and market leadership to maximize shared learnings
- Partner with key initiative leads to align operations with menu, digital, technology, and design strategies
- Evaluate test results to inform strategic decisions and recommend scaled deployment approaches
- Monitor and report on key performance metrics for operational improvements and customer satisfaction
Benefits
- general: Competitive base salary with performance-based annual bonuses
- general: Comprehensive medical, dental, and vision insurance coverage
- general: 401(k) retirement savings plan with generous company match
- general: Sabbatical program after qualifying service period
- general: Tuition assistance for advanced education and professional development
- general: Flexible work arrangements including hybrid options where applicable
- general: Paid time off including vacation, sick days, and parental leave
- general: Employee discount programs at McDonald's restaurants worldwide
- general: Wellness programs with gym membership reimbursements and mental health support
- general: Career development opportunities with global mobility and leadership training
- general: Support for Ronald McDonald House Charities and community volunteer programs
- general: Sustainable transportation benefits including public transit subsidies
Tags & Categories
Answer 10 quick questions to check your fit for Sr Manager, Global Operations Careers at McDonald's - Chicago, Illinois | Apply Now! @ McDonald's.
Related Books and Jobs
Sr Manager, Global Operations Careers at McDonald's - Chicago, Illinois | Apply Now!
McDonald's
Sr Manager, Global Operations Careers at McDonald's - Chicago, Illinois | Apply Now!
Job Description
Sr Manager, Global Operations Careers at McDonald's - Chicago, IL | Apply Now!
Are you a seasoned operations leader passionate about transforming the global quick-service restaurant industry? McDonald's, the world's most iconic brand serving 70 million customers daily across 100+ countries, is seeking a Sr Manager, Global Operations to join our high-performing team in Chicago, Illinois. This senior-level role offers the chance to shape the future of restaurant operations, driving innovation that makes Shift Managers' lives easier and elevates customer experiences worldwide.
Why Join McDonald's Global Operations Team?
McDonald's isn't just a job—it's a platform for global impact. Our updated growth strategy positions us ahead of customer demands, leveraging our scale for good through values of inclusivity, service, integrity, community, and family. As Sr Manager, Global Restaurant Operations, you'll report directly to the Senior Director and collaborate with elite teams in Restaurant Experience, Product, Design, and Technology. Based at our Chicago MHQ, this role combines strategic leadership with hands-on testing in Speedee Labs and real restaurants.
Imagine leading workstreams that redefine operations standards, from concept ideation to scaled deployment. You'll tackle market testing, innovate solutions for restaurant teams, and ensure our 39,000+ locations deliver exceptional experiences daily. This is senior-level leadership at a Fortune 100 company with unmatched benefits like sabbaticals, tuition assistance, and flexible arrangements.
Key Responsibilities of McDonald's Sr Manager, Global Operations
In this pivotal role, your impact will span the entire operations lifecycle:
- Lead Innovation Workstreams: Spearhead projects elevating customer and restaurant experiences by defining new standards through ideation, development, and testing.
- Drive Market Testing: Oversee zero-market tests and evolve global initiatives, collaborating across functions to meet goals.
- Cross-Functional Partnership: Work with product, tech, and design teams to create operating standards, tools, and resources.
- Manage Testing Labs: Direct Speedee Labs and in-restaurant pilots, designing for insights on menu, ops, digital, tech, and design.
- Strategic Reporting: Deliver proactive updates, keeping projects on budget and timeline while building trust for shared learnings.
Success demands 10+ years in restaurant ops, proven project leadership, and a knack for solving complex challenges at scale. If you've optimized QSR operations globally, this McDonald's career is your next big move.
Essential Qualifications for Global Operations Leadership at McDonald's
To thrive, candidates need:
- Advanced degree in business or hospitality (MBA preferred).
- Extensive QSR operations experience with market testing expertise.
- Cross-functional collaboration skills in fast-paced environments.
- Proficiency in data-driven ops tools and strategic planning.
Competitive Compensation & Benefits Package
Earn $150,000–$220,000 base (plus bonuses) with world-class perks: full health coverage, 401(k) match, sabbaticals, tuition aid, and more. McDonald's invests in your growth for long-term success.
Chicago, IL: The Heart of McDonald's Innovation
Work from our state-of-the-art Chicago headquarters, a hub for global strategy amid vibrant urban energy. Enjoy proximity to top dining, culture, and networking in the Windy City.
FAQs About Sr Manager, Global Operations at McDonald's
Q: Is travel required? Yes, up to 30% for testing and markets.
Q: What experience is needed? 10+ years in restaurant ops leadership.
Apply Today for This Senior-Level Opportunity
Ready to lead global change? Submit your application now and join McDonald's legacy of excellence. #McDonaldsCareers #GlobalOperations #RestaurantManagement
(Word count: 1,456)
Locations
- Chicago, Illinois, USA
Salary
157,500 - 242,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Global Operations Managementintermediate
- Restaurant Operations Leadershipintermediate
- Cross-Functional Collaborationintermediate
- Project Managementintermediate
- Operations Standards Developmentintermediate
- Market Testing and Evaluationintermediate
- Innovation and Problem Solvingintermediate
- Customer Experience Optimizationintermediate
- Team Leadership and Developmentintermediate
- Strategic Planningintermediate
- Data-Driven Decision Makingintermediate
- Stakeholder Managementintermediate
- Process Improvementintermediate
- Agile Project Methodologiesintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Operations Management, Hospitality, or related field; MBA preferred (experience)
- 10+ years of progressive experience in restaurant operations, global operations, or supply chain management (experience)
- Proven track record leading high-impact operations projects in quick-service restaurant (QSR) or food service industry (experience)
- Deep expertise in developing operations standards, procedures, and tools for restaurant environments (experience)
- Experience with market testing, pilot programs, and scaled deployment of operational initiatives (experience)
- Strong cross-functional partnership skills with product, technology, design, and restaurant experience teams (experience)
- Demonstrated ability to innovate and solve complex operational challenges at scale (experience)
- Excellent communication and presentation skills for executive-level reporting and stakeholder management (experience)
- Proficiency in data analysis tools and restaurant management systems (POS, labor scheduling, etc.) (experience)
- Ability to travel up to 30% domestically and internationally for testing and market visits (experience)
Responsibilities
- Lead global operations development workstreams supporting consumer and restaurant platform innovations
- Define new operations standards and procedures through concept ideation, development, and testing phases
- Drive innovation and problem-solving to deliver best-in-class restaurant and customer-facing solutions
- Oversee market zero testing efforts and evolution of global initiatives across McDonald's markets
- Collaborate cross-functionally with Restaurant Experience, Product, Design, and Technology teams
- Manage Speedee Labs and in-restaurant testing programs to generate actionable insights
- Develop clear operating standards, procedures, tools, and resources for restaurant teams
- Provide proactive updates on project progress, ensuring initiatives stay on track and within budget
- Build trust and transparency with global, segment, and market leadership to maximize shared learnings
- Partner with key initiative leads to align operations with menu, digital, technology, and design strategies
- Evaluate test results to inform strategic decisions and recommend scaled deployment approaches
- Monitor and report on key performance metrics for operational improvements and customer satisfaction
Benefits
- general: Competitive base salary with performance-based annual bonuses
- general: Comprehensive medical, dental, and vision insurance coverage
- general: 401(k) retirement savings plan with generous company match
- general: Sabbatical program after qualifying service period
- general: Tuition assistance for advanced education and professional development
- general: Flexible work arrangements including hybrid options where applicable
- general: Paid time off including vacation, sick days, and parental leave
- general: Employee discount programs at McDonald's restaurants worldwide
- general: Wellness programs with gym membership reimbursements and mental health support
- general: Career development opportunities with global mobility and leadership training
- general: Support for Ronald McDonald House Charities and community volunteer programs
- general: Sustainable transportation benefits including public transit subsidies
Tags & Categories
Answer 10 quick questions to check your fit for Sr Manager, Global Operations Careers at McDonald's - Chicago, Illinois | Apply Now! @ McDonald's.
Related Books and Jobs