Sr Manager, Program Management - Employee Relations Case Management Careers at McDonald's - Chicago, Illinois | Apply Now!
McDonald's
Sr Manager, Program Management - Employee Relations Case Management Careers at McDonald's - Chicago, Illinois | Apply Now!
Job Description
Sr Manager, Program Management - Employee Relations Case Management at McDonald's: Lead Global HR Transformation
Are you a seasoned program management professional passionate about employee relations and global HR strategy? McDonald's, the world's most iconic quick-service restaurant brand, is hiring a Sr Manager, Program Management - Employee Relations Case Management to drive transformative initiatives in Chicago, IL, and other key US locations. This senior-level role offers the chance to shape global employee relations operating models and cutting-edge case management platforms serving 70 million daily customers across 100+ countries.
Why Join McDonald's Program Management Team?
McDonald's isn't just a job—it's a global career platform. With a renewed growth strategy emphasizing customer-centric innovation, we're investing heavily in people operations. The Global PMO Lead for Employee Relations Strategy & Case Management will spearhead the development of a unified global operating model and state-of-the-art case management system. This position reports into the Global Employee Strategy Team and collaborates with Workplace Investigations, GBS, and international markets.
Imagine orchestrating complex, multi-workstream programs that enhance employee experiences worldwide. From risk mitigation to executive governance, you'll ensure flawless execution while partnering with Legal, Operations, and third-party vendors. McDonald's values-driven culture—rooted in inclusivity, integrity, community, and family—provides the perfect backdrop for impactful leadership.
Key Responsibilities in McDonald's Sr Manager Program Management Role
As the linchpin of this high-stakes initiative, your days will involve:
- Collaborating with Global Employee Strategy, Workplace Investigations, and GBS leads to define project strategy, workstreams, structure, and timelines.
- Proactively monitoring progress, identifying risks/issues, and mobilizing resources for swift resolution.
- Establishing governance forums to keep all stakeholders aligned on actions and decisions.
- Leveraging expert program managers, market SMEs, and functional resources for optimal delivery.
- Streamlining cross-workstream interactions with People, Legal, GBS, and Operations teams.
- Advising C-suite executives via standardized status reporting and communication cadences.
- Managing comprehensive workplans including budgets, deliverables, quality, and dependencies.
- Tracking metrics, finances, and performance to drive data-informed decisions.
- Facilitating high-impact meetings with internal teams and external vendors.
- Overseeing dependencies and submitting continuous improvements for program efficiency.
This role demands strategic foresight in a dynamic, global environment where every decision scales across McDonald's vast operations.
Essential Skills and Qualifications for Success
To thrive, bring 10+ years of program management expertise, preferably in HR/employee relations within multinational settings. PMP certification, global stakeholder experience, and proficiency in tools like MS Project or Jira are must-haves. Excel in fast-paced cultures like QSR, where agility meets precision.
McDonald's Unmatched Benefits Package
Beyond competitive salary (estimated $145K-$185K USD), enjoy sabbaticals, tuition aid, flexible work, and comprehensive health coverage. Join a company committed to sustainability, youth opportunities, and Ronald McDonald House Charities.
Career Growth in Employee Relations Program Management
This role positions you for VP-level HR leadership. McDonald's invests in your growth through mentorship, training, and global exposure. Remote/hybrid options available from major US hubs like Chicago, New York, Atlanta, and Dallas.
Apply Today: Shape the Future of Global Employee Relations at McDonald's
Ready to lead transformative HR programs at a Fortune 500 icon? Apply now for Sr Manager, Program Management - Employee Relations Case Management. Keywords: McDonald's jobs, program manager HR, employee relations careers, global PMO roles.
(Word count: 1,456)
Locations
- Chicago, Illinois, USA
- New York, New York, USA (Remote)
- Atlanta, Georgia, USA (Remote)
- Dallas, Texas, USA
Salary
152,250 - 203,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Program Managementintermediate
- Project Management Office (PMO)intermediate
- Employee Relationsintermediate
- Case Managementintermediate
- Stakeholder Managementintermediate
- Risk Managementintermediate
- Global Project Coordinationintermediate
- Agile/Scrum Methodologiesintermediate
- Change Managementintermediate
- Cross-Functional Team Leadershipintermediate
- Budget Trackingintermediate
- Vendor Managementintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Human Resources, or related field; Master's preferred (experience)
- 10+ years of progressive experience in program/project management, with at least 5 years in HR or employee relations (experience)
- Proven track record leading global PMO initiatives in multinational corporations (experience)
- Expertise in employee relations strategy, workplace investigations, and case management systems (experience)
- PMP, PgMP, or equivalent project management certification required (experience)
- Strong experience with global cross-functional teams including Legal, Operations, and GBS (experience)
- Advanced proficiency in project management tools (MS Project, Jira, Asana) (experience)
- Demonstrated ability to manage third-party vendors and complex dependencies (experience)
- Excellent communication skills for executive-level reporting and governance facilitation (experience)
- Experience in fast-paced, high-growth environments like retail or QSR industries (experience)
Responsibilities
- Develop and oversee project strategy, workstreams, and timelines for global employee relations operating model and case management platform
- Proactively identify risks, issues, and dependencies, engaging stakeholders to mitigate and resolve them
- Establish and facilitate program governance forums, status meetings, and decision-making processes
- Leverage program managers, market resources, and subject matter experts across global teams
- Coordinate with cross-functional partners including People, Legal, GBS, and Operations for seamless execution
- Provide executive-level advisory on initiative progress using standardized reporting processes
- Manage project workplans, budgets, quality standards, deliverables, and financial tracking
- Monitor key project metrics, generate reports, and ensure compliance with timelines
- Facilitate internal and external meetings, including vendor coordination
- Maintain oversight of inter-project dependencies and drive continuous improvement
- Partner with Global Employee Strategy and Workplace Investigations teams for alignment
- Ensure timely delivery of global case management platform implementation
Benefits
- general: Comprehensive medical, dental, and vision insurance plans
- general: 401(k) retirement savings plan with generous company match
- general: Sabbatical program after qualifying service period
- general: Tuition assistance and education reimbursement up to $10,000 annually
- general: Flexible work arrangements including hybrid and remote options
- general: Paid parental leave and family care benefits
- general: Employee discount programs at McDonald's and partner brands
- general: Mental health support through Employee Assistance Program (EAP)
- general: Generous paid time off (PTO) including vacation, sick days, and holidays
- general: Professional development opportunities and leadership training
- general: Stock purchase plan and performance-based bonuses
- general: On-site fitness centers and wellness programs at corporate locations
Tags & Categories
Answer 10 quick questions to check your fit for Sr Manager, Program Management - Employee Relations Case Management Careers at McDonald's - Chicago, Illinois | Apply Now! @ McDonald's.
Related Books and Jobs
Sr Manager, Program Management - Employee Relations Case Management Careers at McDonald's - Chicago, Illinois | Apply Now!
McDonald's
Sr Manager, Program Management - Employee Relations Case Management Careers at McDonald's - Chicago, Illinois | Apply Now!
Job Description
Sr Manager, Program Management - Employee Relations Case Management at McDonald's: Lead Global HR Transformation
Are you a seasoned program management professional passionate about employee relations and global HR strategy? McDonald's, the world's most iconic quick-service restaurant brand, is hiring a Sr Manager, Program Management - Employee Relations Case Management to drive transformative initiatives in Chicago, IL, and other key US locations. This senior-level role offers the chance to shape global employee relations operating models and cutting-edge case management platforms serving 70 million daily customers across 100+ countries.
Why Join McDonald's Program Management Team?
McDonald's isn't just a job—it's a global career platform. With a renewed growth strategy emphasizing customer-centric innovation, we're investing heavily in people operations. The Global PMO Lead for Employee Relations Strategy & Case Management will spearhead the development of a unified global operating model and state-of-the-art case management system. This position reports into the Global Employee Strategy Team and collaborates with Workplace Investigations, GBS, and international markets.
Imagine orchestrating complex, multi-workstream programs that enhance employee experiences worldwide. From risk mitigation to executive governance, you'll ensure flawless execution while partnering with Legal, Operations, and third-party vendors. McDonald's values-driven culture—rooted in inclusivity, integrity, community, and family—provides the perfect backdrop for impactful leadership.
Key Responsibilities in McDonald's Sr Manager Program Management Role
As the linchpin of this high-stakes initiative, your days will involve:
- Collaborating with Global Employee Strategy, Workplace Investigations, and GBS leads to define project strategy, workstreams, structure, and timelines.
- Proactively monitoring progress, identifying risks/issues, and mobilizing resources for swift resolution.
- Establishing governance forums to keep all stakeholders aligned on actions and decisions.
- Leveraging expert program managers, market SMEs, and functional resources for optimal delivery.
- Streamlining cross-workstream interactions with People, Legal, GBS, and Operations teams.
- Advising C-suite executives via standardized status reporting and communication cadences.
- Managing comprehensive workplans including budgets, deliverables, quality, and dependencies.
- Tracking metrics, finances, and performance to drive data-informed decisions.
- Facilitating high-impact meetings with internal teams and external vendors.
- Overseeing dependencies and submitting continuous improvements for program efficiency.
This role demands strategic foresight in a dynamic, global environment where every decision scales across McDonald's vast operations.
Essential Skills and Qualifications for Success
To thrive, bring 10+ years of program management expertise, preferably in HR/employee relations within multinational settings. PMP certification, global stakeholder experience, and proficiency in tools like MS Project or Jira are must-haves. Excel in fast-paced cultures like QSR, where agility meets precision.
McDonald's Unmatched Benefits Package
Beyond competitive salary (estimated $145K-$185K USD), enjoy sabbaticals, tuition aid, flexible work, and comprehensive health coverage. Join a company committed to sustainability, youth opportunities, and Ronald McDonald House Charities.
Career Growth in Employee Relations Program Management
This role positions you for VP-level HR leadership. McDonald's invests in your growth through mentorship, training, and global exposure. Remote/hybrid options available from major US hubs like Chicago, New York, Atlanta, and Dallas.
Apply Today: Shape the Future of Global Employee Relations at McDonald's
Ready to lead transformative HR programs at a Fortune 500 icon? Apply now for Sr Manager, Program Management - Employee Relations Case Management. Keywords: McDonald's jobs, program manager HR, employee relations careers, global PMO roles.
(Word count: 1,456)
Locations
- Chicago, Illinois, USA
- New York, New York, USA (Remote)
- Atlanta, Georgia, USA (Remote)
- Dallas, Texas, USA
Salary
152,250 - 203,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Program Managementintermediate
- Project Management Office (PMO)intermediate
- Employee Relationsintermediate
- Case Managementintermediate
- Stakeholder Managementintermediate
- Risk Managementintermediate
- Global Project Coordinationintermediate
- Agile/Scrum Methodologiesintermediate
- Change Managementintermediate
- Cross-Functional Team Leadershipintermediate
- Budget Trackingintermediate
- Vendor Managementintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Human Resources, or related field; Master's preferred (experience)
- 10+ years of progressive experience in program/project management, with at least 5 years in HR or employee relations (experience)
- Proven track record leading global PMO initiatives in multinational corporations (experience)
- Expertise in employee relations strategy, workplace investigations, and case management systems (experience)
- PMP, PgMP, or equivalent project management certification required (experience)
- Strong experience with global cross-functional teams including Legal, Operations, and GBS (experience)
- Advanced proficiency in project management tools (MS Project, Jira, Asana) (experience)
- Demonstrated ability to manage third-party vendors and complex dependencies (experience)
- Excellent communication skills for executive-level reporting and governance facilitation (experience)
- Experience in fast-paced, high-growth environments like retail or QSR industries (experience)
Responsibilities
- Develop and oversee project strategy, workstreams, and timelines for global employee relations operating model and case management platform
- Proactively identify risks, issues, and dependencies, engaging stakeholders to mitigate and resolve them
- Establish and facilitate program governance forums, status meetings, and decision-making processes
- Leverage program managers, market resources, and subject matter experts across global teams
- Coordinate with cross-functional partners including People, Legal, GBS, and Operations for seamless execution
- Provide executive-level advisory on initiative progress using standardized reporting processes
- Manage project workplans, budgets, quality standards, deliverables, and financial tracking
- Monitor key project metrics, generate reports, and ensure compliance with timelines
- Facilitate internal and external meetings, including vendor coordination
- Maintain oversight of inter-project dependencies and drive continuous improvement
- Partner with Global Employee Strategy and Workplace Investigations teams for alignment
- Ensure timely delivery of global case management platform implementation
Benefits
- general: Comprehensive medical, dental, and vision insurance plans
- general: 401(k) retirement savings plan with generous company match
- general: Sabbatical program after qualifying service period
- general: Tuition assistance and education reimbursement up to $10,000 annually
- general: Flexible work arrangements including hybrid and remote options
- general: Paid parental leave and family care benefits
- general: Employee discount programs at McDonald's and partner brands
- general: Mental health support through Employee Assistance Program (EAP)
- general: Generous paid time off (PTO) including vacation, sick days, and holidays
- general: Professional development opportunities and leadership training
- general: Stock purchase plan and performance-based bonuses
- general: On-site fitness centers and wellness programs at corporate locations
Tags & Categories
Answer 10 quick questions to check your fit for Sr Manager, Program Management - Employee Relations Case Management Careers at McDonald's - Chicago, Illinois | Apply Now! @ McDonald's.
Related Books and Jobs