ALEKS- Growth and Enablement Specialist

Location: Dubai, United Arab Emirates

Department: Sales

Work Mode: Hybrid

About the Role

Overview: Build the Future at McGraw Hill. As a Growth and Enablement Specialist for ALEKS, you will play a pivotal role in expanding awareness and driving adoption of ALEKS across global higher education regions, including MEASAF, Asia, ANZ, and UKNECE. Combining business development expertise with a strong understanding of the higher education landscape, this role helps shape the future of digital learning at McGraw Hill. You will contribute to making ALEKS an indispensable tool for faculty and students by strengthening market presence, building strategic relationships, and amplifying impact across diverse institutions in our innovative education technology ecosystem. How You Can Make an Impact: Develop and maintain deep knowledge of ALEKS products to support new customer acquisition and expand existing business across international HE regions. Identify and pursue new opportunities to promote ALEKS, track and monitor pipeline, and collaborate with regional sales teams. Build and nurture strong relationships with key decision-makers to increase platform awareness and engagement. Collaborate with marketing and sales to design and execute targeted outreach strategies, organize events, demonstrations, and webinars to showcase ALEKS, and deliver internal and external training. Advocate for best practices across partner HEIs, execute tactics agilely across regions, partner to drive adoption, grow market share through strategies like converting naked adoptions, and consult on program redesign, corequisites, and pathways—all while embracing McGraw Hill's culture of innovation and student success. What You’ll Need to Be Successful: Engage in outreach including cold calling, travel regionally and internationally, and work flexibly across global time zones. Collaborate across diverse cultures and influence faculty without direct authority. A Bachelor’s degree and 3+ years in ed-tech, educational publishing, teaching, or training are required, along with excellent communication, strong organizational and analytical skills, initiative, and proficiency in Microsoft Office, CRM tools (Salesforce preferred), webinar tools, and video creation like Vidyard. Join McGraw Hill's ALEKS team to transform digital learning worldwide, build impactful relationships, and contribute to teaching and student success in an innovative, supportive, global environment. McGraw Hill recruiters use '@mheducation.com' emails via iCIMS; beware suspicious variations.

Key Responsibilities

• Develop and maintain deep knowledge of ALEKS products to support new customer acquisition and expand existing business across international HE regions
• Identify and pursue new opportunities to promote ALEKS across diverse higher education institutions; track and monitor pipeline and collaborate with regional sales teams
• Build and nurture strong relationships with key decision-makers to increase platform awareness and engagement
• Collaborate with marketing and sales to design and execute targeted outreach strategies
• Organize and participate in events, demonstrations, and webinars to showcase ALEKS; deliver internal and external training as needed
• Advocate for best practices across partner HEIs to optimize customer experience
• Execute tactics flexibly and agilely across regions to meet objectives
• Partner with regions to drive adoption and win targeted percentages of new business
• Grow market share through converting naked adoptions and applying other growth strategies
• Consult confidently with institutions on program redesign, corequisites, and pathways
• Collaborate across diverse cultures and influence faculty without direct authority

Required Qualifications

• Bachelor’s degree required
• 3+ years of experience in ed-tech, educational publishing, teaching, or training
• Excellent communication and presentation skills
• Strong organizational, analytical, and problem-solving abilities
• Initiative, independence, and strong collaboration skills
• Proficiency with Microsoft Office and CRM tools
• Ability to engage in outreach activities including cold calling
• Flexibility to work across global time zones and travel regionally and internationally

Preferred Qualifications

• Experience using Salesforce CRM
• Experience with webinar tools and video creation tools like Vidyard
• Experience selling digital solutions
• Ability to learn new systems quickly
• Familiarity with higher education landscape in MEASAF, Asia, ANZ, and UKNECE regions

Required Skills

• Business development expertise
• Higher education landscape knowledge
• Pipeline tracking and management
• Relationship building with decision-makers
• Targeted outreach strategy design
• Event organization and webinar delivery
• Training delivery (internal and external)
• Cross-cultural collaboration
• Influence without direct authority
• Cold calling and outreach
• Analytical problem-solving
• Microsoft Office proficiency
• CRM tools (Salesforce preferred)
• Webinar and video tools (e.g., Vidyard)
• Digital solutions sales experience
• Agile execution across regions
• Presentation and communication skills
• Organizational skills

Benefits

• Competitive salary and performance-based incentives
• Comprehensive health, dental, and vision insurance
• Generous paid time off and flexible working arrangements
• Professional development opportunities and tuition reimbursement
• Retirement savings plan with company match
• Employee stock purchase program
• Global wellness programs and mental health support
• Inclusive culture with diversity and belonging initiatives
• Cutting-edge technology and innovation resources

McGraw Hill is an Equal Opportunity Employer.