Learning Solution Consultant Intern

Location: Ryadh, Saudi Arabia

Department: General

Work Mode: Hybrid

About the Role

As a Learning Solution Consultant Intern at McGraw Hill in Riyadh, Saudi Arabia, you will dive into the dynamic world of education technology, supporting our team in nurturing existing business relationships and uncovering growth opportunities for our innovative online technology and courseware products within academic institutions. This 12-month internship, with potential for renewal based on performance, offers hands-on experience in sales, relationship management, and customer engagement. Aligned with our Saudization initiative, we particularly encourage recent Saudi graduates to apply and contribute to the digital transformation of Saudi Arabia's education sector in line with Vision 2030. Your key responsibilities will include assisting in building relationships with decision-makers such as academics, department heads, and e-learning staff; participating in customer meetings to promote McGraw Hill's cutting-edge solutions; conducting research on institutions to inform sales strategies; and maintaining accurate CRM data in Salesforce.com. You will gain deep product knowledge of our digital and print offerings, communicate their benefits effectively, and provide valuable customer feedback to drive continuous innovation in our EdTech portfolio. Ideal candidates are fresh graduates (BA preferred) with a passion for education technology, strong bilingual communication skills in English and Arabic, comfort with research, cold calling, and travel within the territory, and proficiency in MS Office and Excel. Join McGraw Hill's innovative culture, where energetic and driven individuals like you make a real impact on students and educators globally, while advancing your career in a supportive, high-performance team.

Key Responsibilities

• Assist in identifying and building relationships with key decision-makers, including academics, department heads, and e-learning staff
• Support the team in maintaining and growing relationships with existing customers and third-party partners
• Participate in customer meetings and calls to promote McGraw Hill’s solutions and maximize sales opportunities
• Conduct research on academic institutions and decision-makers to support sales planning and strategy development
• Help maintain accurate and timely information in the CRM system (Salesforce.com) to track prospects and sales opportunities
• Collaborate with the team to ensure customer needs are met and solutions are effectively implemented
• Learn and understand the unique selling features and functionality of McGraw Hill’s digital and print products
• Assist in communicating product benefits to customers and supporting their successful usage
• Provide feedback on customer experiences to help improve solutions and services
• Support maintenance of existing business relationships and identification of sales growth opportunities for online technology and courseware products

Required Qualifications

• Interest in education technology and digital learning solutions
• Strong communication skills in both written and spoken English and Arabic
• Ability to work independently and take initiative in a fast-paced environment
• Comfortable with research, cold calling, and appointment setting
• Enthusiasm for learning and developing sales skills
• Holding an active driving licence with Car and open to traveling in the assigned territory
• Fresh Graduates with preference for BA degree

Preferred Qualifications

• Familiarity with CRM systems like Salesforce.com
• Understanding of MS Office, Excel
• Recent Saudi graduates as part of Saudization initiative
• Experience in academic or education sector
• Knowledge of Saudi Vision 2030 goals

Required Skills

• Strong written and spoken English and Arabic communication
• Customer relationship building
• Independent initiative-taking
• Research on academic institutions
• Cold calling and appointment setting
• CRM system usage (Salesforce.com)
• MS Office and Excel proficiency
• Product knowledge of digital and print EdTech solutions
• Sales support and opportunity tracking
• Travel readiness and driving
• Fast-paced environment adaptability
• Enthusiasm for sales development
• Feedback provision for product improvement
• Collaboration with sales teams
• Understanding of education technology landscape

Benefits

• Hands-on experience in sales, relationship management, and customer engagement in EdTech
• 12-month internship with possibility of renewal based on performance
• Opportunity to contribute to Saudi Vision 2030 and digital transformation in education
• Work with a global top EdTech provider, representing innovative products for students and educators
• Dynamic, innovative culture at McGraw Hill fostering career growth in education technology
• Exposure to cutting-edge digital learning solutions and global best practices
• Supportive team environment with mentorship for developing sales skills
• Part of Saudization initiative, ideal for recent Saudi graduates

McGraw Hill is an Equal Opportunity Employer.