Learning Solution Consultant

Location: Egypt

Department: General

Work Mode: Remote

About the Role

As a Learning Solution Consultant at McGraw Hill in Egypt, you will play a pivotal role in supporting our team's efforts to maintain existing business relationships and drive growth in sales of our innovative online, technology, and print products within academic institutions. This 12-month contract position, with potential for renewal based on performance, offers hands-on experience in sales, marketing, relationship management, and customer engagement. Dive into the dynamic world of education technology at McGraw Hill, where you'll develop a deep understanding of our cutting-edge solutions that empower educators and transform student outcomes in a rapidly evolving digital landscape. Your key responsibilities will span customer engagement (50%), where you'll assist in building relationships with academics, department heads, and e-learning staff, participate in meetings to promote our solutions, and support marketing activities like on-campus events and ambassador programs. In sales support and research (30%), you'll conduct institution research, maintain Salesforce CRM data, and collaborate on implementation strategies. Additionally, dedicating time to product knowledge (20%), you'll master McGraw Hill's digital and print offerings, communicate their benefits, and provide customer feedback to fuel our innovation culture. Ideal for young professionals or recent graduates with 1-4 years of experience, this role demands strong bilingual communication skills, research comfort, initiative in a fast-paced environment, and enthusiasm for edtech sales. Familiarity with MS Office, Excel, and CRM systems is essential, along with travel availability. Join McGraw Hill's winning team to make a real difference in education's digital transformation, working in an energetic, supportive atmosphere that champions innovation and professional growth.

Key Responsibilities

• Assist in identifying and building relationships with key decision-makers, including academics, department heads, and e-learning staff
• Support the team in maintaining and growing relationships with existing customers and third-party partners
• Participate in customer meetings and calls to promote McGraw Hill’s solutions and maximize sales opportunities
• Support the execution of marketing activities, including on-campus and virtual events, student and lecturer ambassador programs, and outreach campaigns
• Conduct research on academic institutions and decision-makers to support sales planning and strategy development
• Help maintain accurate and timely information in the CRM system (Salesforce.com) to track prospects and sales opportunities
• Collaborate with the team to ensure customer needs are met and solutions are effectively implemented
• Learn and understand the unique selling features and functionality of McGraw Hill’s digital and print products
• Assist in communicating product benefits to customers and supporting their successful usage
• Provide feedback on customer experiences to help improve solutions and services

Required Qualifications

• Interest in education technology and digital learning solutions
• Strong communication skills in both written and spoken English and Arabic
• Ability to work independently and take initiative in a fast-paced environment
• Comfortable with research, cold calling, and appointment setting
• Enthusiasm for learning and developing sales skills
• Availability to travel within the assigned territory
• Understanding of MS Office, Excel, and preferably familiar with CRM systems

Preferred Qualifications

• BA degree
• 1 to 4 years of experience in sales or customer-facing roles
• Recent graduate seeking career exploration in education technology
• Experience in academic or higher education environments
• Familiarity with Salesforce.com or similar CRM systems

Required Skills

• Strong written and spoken English and Arabic communication
• Relationship building and customer engagement
• Research and analysis of academic institutions
• CRM management (Salesforce.com)
• MS Office and Excel proficiency
• Cold calling and appointment setting
• Independent initiative in fast-paced settings
• Marketing event execution and outreach
• Product knowledge of digital and print edtech solutions
• Sales support and opportunity tracking
• Travel readiness within territory
• Enthusiasm for sales skill development
• Feedback collection and process improvement
• Strategic sales planning collaboration
• Brand awareness campaign support

Benefits

• Hands-on experience in sales, marketing, and relationship management within education technology
• Exposure to McGraw Hill's innovative digital learning solutions and edtech landscape
• Opportunity to work closely with experienced professionals in a dynamic, supportive environment
• 12-month contract with possibility of renewal based on performance
• Professional development in research, communication, and strategic planning skills
• Contribution to digital transformation in education, impacting students and educators
• Collaborative culture fostering innovation and growth
• Access to McGraw Hill's global resources and cutting-edge edtech products

McGraw Hill is an Equal Opportunity Employer.