Product Owner, AI

Location: United States

Department: Technology

Work Mode: Remote

About the Role

Impact the Moment. McGraw Hill is a diverse and inclusive company that believes we can change the world by leveling the playing field and giving every learner an equal opportunity to succeed. We create best-in-class, next-generation learning platforms used by millions of students and educators worldwide. Our goal is to accelerate student success through intuitive and effective learning experiences, continually reimagining how our customers teach and learn to simplify the path to a better education for all. McGraw Hill Higher Education is seeking a Product Owner - AI to join its Platform & Product Delivery team. This remote position, open to U.S.-authorized applicants, requires 10-20% travel and demands experience in AI product management or development. As the Product Owner - AI, you will champion our platform vision, balancing innovation with improvements to shape the future of McGraw Hill's higher education strategy. Work closely with users, technology product managers, engineers, designers, and stakeholders to conduct research, define requirements and roadmaps, launch new builds with GTM teams, measure KPIs, and drive enhancements. Partner with your director to prioritize builds, secure investments, and ensure platform success, fostering an innovation culture that delivers differentiated AI experiences. Drive AI strategy by defining vision, roadmaps, and business cases; lead research on needs and trends; manage partnerships with ethical focus; guide implementations like adaptive learning; set metrics for adoption and performance; and align teams for impactful launches. Bring 5-7 years in AI-focused product management, knowledge of LLMs, NLP/ML principles, and AI ethics. Join us to design content that builds education's future in a fulfilling, innovative environment. The pay range is $76,500 - $150,050 annually, plus comprehensive benefits.

Key Responsibilities

• Drive AI strategy and innovation by defining product vision, building investment business cases, and creating roadmaps that maximize customer value and revenue opportunities
• Lead market and user research to understand customer needs, competitive landscape, and emerging trends
• Oversee AI technology partnerships by evaluating, selecting, and managing vendors to align with platform strategy
• Guide technical implementation of AI features such as adaptive learning, personalization, and recommendations
• Collaborate with data science teams to refine models and enhance outcomes
• Ensure ethical and measurable AI adoption by setting success metrics like model performance, ROI, and user adoption
• Monitor real-world performance and safeguard fairness, transparency, and privacy
• Align and influence cross-functional stakeholders including Engineering, Data Science, Product, Design, and GTM teams
• Work closely with users, technology product managers, engineers, designers, and stakeholders to conduct research and devise requirements
• Partner with director to determine product team builds, investments needed, and KPIs tied to usage and quality
• Support go-to-market execution for new platform builds and customer experiences
• Measure in-field performance against KPIs and implement improvement strategies

Required Qualifications

• Bachelor's degree in a relevant field, advanced degree preferred
• 5-7 years' experience in product management or related field with a focus on AI-driven products and features
• Experience working with AI in product management or product development
• Working knowledge of LLM frameworks and tools such as LangChain, Semantic Kernel, or LlamaIndex
• Understanding of their application in educational contexts
• Understanding of NLP, machine learning, and deep learning principles
• Knowledge of AI ethics, bias mitigation, and responsible AI development
• Authorized to work for any employer within the United States

Preferred Qualifications

• Advanced degree in computer science, data science, or related field
• Experience in higher education technology platforms
• Proven track record in managing AI technology partnerships and vendors
• Background in developing adaptive learning or personalization features
• Experience with data science collaboration for AI model refinement

Required Skills

• AI product strategy and roadmap development
• Market and user research in edtech
• Vendor management and partnership evaluation
• LLM frameworks (LangChain, Semantic Kernel, LlamaIndex)
• NLP, machine learning, and deep learning principles
• AI ethics, bias mitigation, and responsible AI
• Adaptive learning and personalization technologies
• Data science collaboration and model refinement
• Cross-functional stakeholder alignment
• KPI definition and performance measurement
• Go-to-market execution
• Business case development and ROI analysis
• Agile product management methodologies
• User experience optimization
• Innovation in higher education platforms
• Technical implementation guidance
• Privacy and data security in AI
• Competitive landscape analysis

Benefits

• Competitive base pay range of $76,500 - $150,050 annually based on experience and location
• Full range of medical, dental, and vision benefits
• 401(k) retirement savings plan with company match
• Paid time off including vacation, sick days, and holidays
• Professional development and tuition reimbursement opportunities
• Remote work flexibility with 10-20% travel
• Employee wellness programs and mental health support
• Diverse and inclusive company culture with focus on innovation
• Career growth in education technology shaping the future of learning

McGraw Hill is an Equal Opportunity Employer.