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Customer Care Representative III

Medtronic

Customer Support and Service Jobs

Customer Care Representative III

full-timePosted: Jan 15, 2026

Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is a market leader, and our expanding portfolio delivers measurable clinical and economic value – and opens doors. With a passion for helping patients and a commercial mindset, you will make a significant difference together with Medtronic! Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.

Responsibilities may include the following and other duties may be assigned:

  • Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.

  • May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.

  • May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.

  • May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.

Required Knowledge and Experience:

  • Bachelor’s Degree in a field related to Nursing.

  • Extensive knowledge of operational systems and practices, gained through formal education and/or significant professional experience.

  • Minimum of 3 years of nursing experience, with exposure to medical devices.

  • Familiarity with Cornerstone, ServiceNow, and SharePoint are considered an advantage.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  
 

Locations

  • Taguig City, National Capital Region, Philippines

Salary

Estimated Salary Rangemedium confidence

60,000 - 95,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Extensive knowledge of operational systems and practicesintermediate
  • Familiarity with Cornerstoneintermediate
  • Familiarity with ServiceNowintermediate
  • Familiarity with SharePointintermediate

Required Qualifications

  • Bachelor’s Degree in a field related to Nursing (experience)
  • Minimum of 3 years of nursing experience, with exposure to medical devices (experience)

Responsibilities

  • Represents company to external and internal customers
  • Answers product-related questions
  • Traces lost shipments
  • Interprets and clarifies customer orders for the shipping department
  • Takes orders or registrations
  • Connects customers to appropriate support or field staff
  • Manages web-based ordering or registrations
  • Confers with management regarding customer credits
  • Returns goods for credit
  • Identifies quality assurance complaints
  • Writes price differentials on mail orders
  • Approves allocation of stock in short supply
  • Approves special price quotations and bids
  • Approves pricing allowances, deductions and adjustments
  • Manages inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems
  • Focuses on stock and allocation issues to maximize service levels

Benefits

  • general: Competitive Salary
  • general: Flexible Benefits Package
  • general: Wide range of benefits, resources, and competitive compensation plans
  • general: Medtronic Incentive Plan (MIP)

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Medtronic logo

Customer Care Representative III

Medtronic

Customer Support and Service Jobs

Customer Care Representative III

full-timePosted: Jan 15, 2026

Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is a market leader, and our expanding portfolio delivers measurable clinical and economic value – and opens doors. With a passion for helping patients and a commercial mindset, you will make a significant difference together with Medtronic! Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.

Responsibilities may include the following and other duties may be assigned:

  • Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.

  • May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.

  • May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.

  • May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.

Required Knowledge and Experience:

  • Bachelor’s Degree in a field related to Nursing.

  • Extensive knowledge of operational systems and practices, gained through formal education and/or significant professional experience.

  • Minimum of 3 years of nursing experience, with exposure to medical devices.

  • Familiarity with Cornerstone, ServiceNow, and SharePoint are considered an advantage.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  
 

Locations

  • Taguig City, National Capital Region, Philippines

Salary

Estimated Salary Rangemedium confidence

60,000 - 95,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Extensive knowledge of operational systems and practicesintermediate
  • Familiarity with Cornerstoneintermediate
  • Familiarity with ServiceNowintermediate
  • Familiarity with SharePointintermediate

Required Qualifications

  • Bachelor’s Degree in a field related to Nursing (experience)
  • Minimum of 3 years of nursing experience, with exposure to medical devices (experience)

Responsibilities

  • Represents company to external and internal customers
  • Answers product-related questions
  • Traces lost shipments
  • Interprets and clarifies customer orders for the shipping department
  • Takes orders or registrations
  • Connects customers to appropriate support or field staff
  • Manages web-based ordering or registrations
  • Confers with management regarding customer credits
  • Returns goods for credit
  • Identifies quality assurance complaints
  • Writes price differentials on mail orders
  • Approves allocation of stock in short supply
  • Approves special price quotations and bids
  • Approves pricing allowances, deductions and adjustments
  • Manages inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems
  • Focuses on stock and allocation issues to maximize service levels

Benefits

  • general: Competitive Salary
  • general: Flexible Benefits Package
  • general: Wide range of benefits, resources, and competitive compensation plans
  • general: Medtronic Incentive Plan (MIP)

Target Your Resume for "Customer Care Representative III" , Medtronic

Get personalized recommendations to optimize your resume specifically for Customer Care Representative III. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Customer Care Representative III" , Medtronic

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Customer Care Representative III @ Medtronic.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.