Data Center Project Manager, IT/Network
Microsoft
Data Center Project Manager, IT/Network
Job Description
As a Microsoft Data Center Project Manager, IT/Network, you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collarobation across various teams as well as provide mentorship across data centers by sharing best practices. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Data Center Project Manager, IT/Network, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Locations
- Goodyear, Arizona, United States, Goodyear, Arizona, United States
Salary
Estimated Salary Rangehigh confidence
115,000 - 165,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Required Qualifications
- High School Qualification or equivalent AND 2+ years experience delivering server and network deployment projects in large-scale environmentsOR equivalent experience. (degree)
- OR equivalent experience. (degree)
- Experience managing IT or network infrastructure projects from planning through execution, including stakeholder escalation and risk mitigation (degree)
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. (degree)
- Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)o OR High School Qualification or equivalent AND 7+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)o OR equivalent experience. (degree)
- Applicable certifications: ASICS (Inventory Control), CompTIA (Computing Technology Industry Association), Microsoft, Network Certifications, PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), CDCP (Certified Data Center Professional). (degree)
- Experience working in complex and agile environments, with a proven ability to adapt to rapidly changing requirements and priorities (degree)
Preferred Qualifications
- Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)o OR High School Qualification or equivalent AND 7+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)o OR equivalent experience. (degree)
- Applicable certifications: ASICS (Inventory Control), CompTIA (Computing Technology Industry Association), Microsoft, Network Certifications, PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), CDCP (Certified Data Center Professional). (degree)
- Experience working in complex and agile environments, with a proven ability to adapt to rapidly changing requirements and priorities (degree)
Responsibilities
- Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
- Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
- Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
- Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
- Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
- Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
- Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
- In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.
- Embody our culture and values.
Travel Requirements
Fully on-site
Answer 10 quick questions to check your fit for Data Center Project Manager, IT/Network @ Microsoft.
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Data Center Project Manager, IT/Network
Microsoft
Data Center Project Manager, IT/Network
Job Description
As a Microsoft Data Center Project Manager, IT/Network, you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collarobation across various teams as well as provide mentorship across data centers by sharing best practices. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Data Center Project Manager, IT/Network, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Locations
- Goodyear, Arizona, United States, Goodyear, Arizona, United States
Salary
Estimated Salary Rangehigh confidence
115,000 - 165,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Required Qualifications
- High School Qualification or equivalent AND 2+ years experience delivering server and network deployment projects in large-scale environmentsOR equivalent experience. (degree)
- OR equivalent experience. (degree)
- Experience managing IT or network infrastructure projects from planning through execution, including stakeholder escalation and risk mitigation (degree)
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. (degree)
- Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)o OR High School Qualification or equivalent AND 7+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)o OR equivalent experience. (degree)
- Applicable certifications: ASICS (Inventory Control), CompTIA (Computing Technology Industry Association), Microsoft, Network Certifications, PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), CDCP (Certified Data Center Professional). (degree)
- Experience working in complex and agile environments, with a proven ability to adapt to rapidly changing requirements and priorities (degree)
Preferred Qualifications
- Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)o OR High School Qualification or equivalent AND 7+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)o OR equivalent experience. (degree)
- Applicable certifications: ASICS (Inventory Control), CompTIA (Computing Technology Industry Association), Microsoft, Network Certifications, PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), CDCP (Certified Data Center Professional). (degree)
- Experience working in complex and agile environments, with a proven ability to adapt to rapidly changing requirements and priorities (degree)
Responsibilities
- Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
- Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
- Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
- Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
- Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
- Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
- Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
- In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.
- Embody our culture and values.
Travel Requirements
Fully on-site
Answer 10 quick questions to check your fit for Data Center Project Manager, IT/Network @ Microsoft.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs