Role Overview

Join Datadog as a Mid-Market Sales Engineer in Boston, Massachusetts, and become a key player in driving cloud observability and monitoring solutions for innovative companies. Datadog is the leading monitoring and security platform for cloud applications, empowering businesses with real-time insights into their infrastructure, applications, and security. As a Sales Engineer, you'll partner with our sales team to qualify and close opportunities, delivering technical expertise through captivating presentations, hands-on product demos, and proof-of-concept (POC) evaluations.

In this hybrid role based in our Boston office, you'll have direct influence on product development by relaying customer feedback to our engineering teams. You'll troubleshoot issues, escalate bugs, and serve as a passionate ambassador for Datadog's brand. If you're passionate about DevOps monitoring, cloud architecture, and helping customers achieve observability excellence, this is your chance to thrive in a collaborative, high-growth environment with limitless potential.

Datadog values office culture for building relationships and sparking creativity, while offering hybrid flexibility for work-life harmony. Travel up to 25% to client sites will keep you at the forefront of real-world implementations.

Key Responsibilities at Datadog

• Partner closely with the sales team to articulate Datadog's overall value proposition, vision, and strategy for cloud monitoring and observability to mid-market customers.
• Continually learn emerging technologies to build competitive knowledge, technical skills, and credibility in the DevOps and observability space.
• Deliver engaging product and technical presentations to potential clients, showcasing Datadog's APM, infrastructure monitoring, and security features.
• Maintain a direct line of communication with the product team to collaborate on feature requests driven by customer, competitor, and partner insights.
• Help clients successfully onboard Datadog products and provide hands-on assistance when they encounter implementation roadblocks.
• Think creatively about a wide variety of technical challenges throughout the pre-sales lifecycle, from discovery to closure.
• Work cross-functionally with various teams to resolve customer concerns and escalate critical bug issues.
• Serve as a brand ambassador for Datadog, fostering long-term customer relationships and partnerships.

Qualifications & Requirements

To succeed as a Mid-Market Sales Engineer at Datadog, you'll bring hands-on experience and a passion for technology. We value diverse backgrounds and encourage applicants who may not meet every qualification on day one.

• Deep knowledge and experience with DevOps monitoring or architecture tools (Datadog, Prometheus, Grafana, etc.).
• Comfortable and confident delivering technical presentations and demos to external customers or internal stakeholders.
• Proven ability to think creatively about diverse technical challenges—you'll discover new problems daily.
• Prior experience in systems administration: Linux, Windows, or cloud infrastructure.
• Physical ability to sit up to 4 hours and travel to client sites via auto, train, or air (up to 25%).
• Familiarity with cloud platforms like AWS, Azure, GCP, containers (Docker/Kubernetes), and modern DevOps practices.

Datadog is committed to inclusivity—we welcome technologists eager to grow their skills in a supportive environment.

Salary & Benefits

Datadog offers a competitive compensation package for our Boston-based Mid-Market Sales Engineer, including base salary, variable performance bonuses, and equity. Total compensation typically ranges from $140,000 to $200,000 annually, based on experience, plus comprehensive benefits.

• Competitive Equity: New hire RSUs and ESPP for long-term wealth building.
• Health Insurance: Family coverage, dental, vision, and mental health support.
• Retirement: 401(k) with company match.
• Time Off: Generous PTO, parental planning, and wellness days.
• Fitness Reimbursements: Gym memberships and wellness programs.
• Commuter Benefits: Transportation allowances for hybrid work.
• Professional Development: Onboarding, product training, mentorship, and career pathing.
• Inclusive Culture: Community Guilds, Inclusion Talks, and buddy programs.

Benefits may vary by location and employment type. Datadog prioritizes transparency and equity in all packages.

Why Join Datadog?

Datadog isn't just a monitoring platform—it's the future of cloud observability. Join a friendly, passionate team in Boston where your voice shapes product roadmaps. Work on cutting-edge technologies like real-time APM, log analytics, and security monitoring that power the world's leading companies. Our hybrid model balances collaboration with flexibility, while benefits like stock equity and professional growth ensure you're invested in our success.

Be part of a company that values diversity, innovation, and unlimited potential. As a Sales Engineer, you'll gain exposure to enterprise challenges, build expertise in cloud-native tools, and contribute to a platform trusted by Fortune 500 innovators.

How to Apply

Ready to accelerate your career in cloud monitoring sales? Apply now for the Mid-Market Sales Engineer position in Boston! Submit your resume and tell us why you're excited about Datadog. We review applications on a rolling basis—don't wait to join our high-impact team.

Datadog is an Equal Opportunity Employer committed to diversity.