About Nike

Nike is the world's leading sports brand, empowering athletes and consumers through innovative products, digital experiences, and groundbreaking supply chain operations. With a global presence, Nike Japan drives marketplace success in the dynamic Asia-Pacific region, particularly through Nike Direct Digital channels. As a leader in retail and e-commerce, Nike combines cutting-edge technology with consumer-centric strategies to deliver unparalleled performance and innovation.

Role Overview

The MSC Process Analyst (Nike Direct) role in Tokyo, Japan, is pivotal in optimizing end-to-end supply chain operations for Nike Direct Digital. Operating within the Marketplace Supply Chain (MSC) team, you'll collaborate with Logistics, Tech, Planning, Allocations, Merchandising, MSC Sales, and NDDC to ensure seamless execution of initiatives. This position demands a proactive self-starter with exceptional analytical skills to elevate supply chain performance, track KPIs, and drive Kaizen improvements in a fast-paced environment.

Key Responsibilities

In this role, you'll execute daily processes with a consumer-first mindset, analyzing workflows and supporting business projects for operational excellence.

• Understand Nike Direct business operations and supply chain processes, including system integrations.
• Develop and maintain comprehensive process documentation, such as process maps and procedures.
• Ensure consistent execution against the MSC code calendar processes.
• Resolve critical issues related to order changes, product delivery, and fulfillment services with internal partners.
• Monitor and improve performance KPIs to maximize service levels and inform strategic business decisions.
• Provide quality process analysis, identifying risks and opportunities for Kaizen improvement activities and projects.
• Drive cross-functional discussions to research business needs and gather requirements for solving complex supply chain challenges.

Qualifications & Requirements

Nike seeks collaborative team players passionate about supply chain excellence. Key qualifications include:

• Minimum 3–5 years of experience in supply chain operations, process improvement, or data-driven analysis within retail or e-commerce.
• Bachelor’s degree or equivalent practical experience.
• Strong foundation in supply chain operations and continuous improvement methodologies; familiarity with retail or digital commerce highly preferred.
• Proficiency in MS Office, especially advanced Excel (VLOOKUP, IF, AND, MID, Pivot Tables); SQL, SAP, Cognos, and Tableau are advantageous.
• Core competencies: customer-focused mindset, effective collaboration, results-driven approach, action orientation, problem-solving, and proactivity.
• Strong oral and written communication skills in English and Japanese, with experience facilitating meetings and delivering strategic recommendations.

Benefits & Perks

Joining Nike offers premium benefits tailored to high-performers:

• Competitive salary estimated at $65,000–$95,000 USD equivalent, based on Japan retail/tech sector rates with buffer.
• Dynamic work environment fostering independence and teamwork.
• Professional development opportunities to grow within Nike's global structure.
• Employee discounts on iconic Nike products.
• Comprehensive health, wellness, and flexibility programs.
• Exposure to innovative digital commerce and supply chain technologies.

Career Growth

This role empowers you to shape Nike's future in Japan. With cross-functional partnerships and hands-on projects, you'll build expertise in supply chain optimization, data analytics, and process innovation. Nike invests in your growth through training, mentorship, and advancement pathways in Marketplace Supply Chain, Nike Direct Digital, and beyond, positioning you for leadership in a trillion-dollar industry.

Why Join Us

Be part of Nike's mission to bring inspiration and innovation to every athlete in the world. In Tokyo, you'll contribute to Japan’s thriving e-commerce landscape, enhancing consumer experiences through efficient, reliable supply chains. Thrive in a collaborative culture that values proactivity, analytical prowess, and bilingual excellence, all while advancing your career at a premium global brand.

Role FAQs

What is the work environment like?

Fast-paced and dynamic, blending independent work with close cross-functional collaboration.

Is Japanese language proficiency required?

Yes, strong oral and written skills in both English and Japanese are essential.

What tools will I use?

Advanced Excel is core; SQL, SAP, Cognos, and Tableau are pluses.

How does this role impact Nike Direct?

You'll optimize processes to ensure reliable fulfillment and superior consumer experiences.

What growth opportunities exist?

Ample, with empowerment to lead initiatives and advance in Nike's supply chain ecosystem.