Categories: Pharmaceutical, Medical Affairs, Healthcare Operations, Digital Health

Job Description

Associate Director – Asia Pacific Hub Regional Operation for Medical Modernization

Role Summary

The Associate Director (AD) – Asia Pacific (AP) Hub Regional Operation for Medical Modernization (MM) resides in the Value & Implementation (V&I) organization, which includes Global Medical and Scientific Affairs as well as Outcomes Research.

This position is reporting directly to Global Medical & Value Capability (GMVC) AP Hub Lead of Medical Review and Medical Operations, and is essential in enabling the process and operational execution of MM initiatives in a highly regulated medical space, and coordinating execution of Medical Initiated Email (MIE) across AP region with key stakeholders

Responsibilities and Primary Activities

· Strategic Development: Collaborates with Global & Regional leaders in Medical Modernization and cross-functional teams to drive the development and orchestration of digital channels within V&I in AP region.

· Partnership and Leadership: Leads and partners with global, regional, cluster, and country teams, including therapeutic area stakeholders, content, and other key partners to ensure cohesive strategy execution.

· Process Development & maintenance: Advocates for and facilitates MIE processes and ways of working, capabilities, frameworks, and methodologies with key stakeholders and end users.

· User Experience Optimization: Enhances the engagement experience of Scientific Leaders (SLs) across various owned and paid channels and provide change management and training as necessary.

· Implementation Support: Leads and supports the execution of prioritized use cases, channels, and tactics on the evolution of omnichannel maturity, particularly focusing on owned channels, such as digital channels in Veeva CRM and medical portal or sites.

· Technical Expertise: Possesses a solid understanding of technology used

 

Required Qualifications, Skills and Experience

This role will need strong Enterprise Leadership Skills especially in the area:

· Business savviness: Exhibits strong business acumen and understanding of market dynamics to inform strategic decisions.

· Networking & Partnership: Fosters effective collaboration across functions to address Healthcare Quality gaps and complex business challenges.

· Influence: Demonstrates the ability to use effective involvement and drive initiatives to gain acceptance of idea and commitment to action.

 

Minimum

· Bachelor’s degree

· 5+ years’ relevant leadership experience in Pharma industry

· Experience with modular content adaptation and/or orchestration for relevant personas and channels.

· High emotional intelligence and leadership skills.

· Excellent communication (verbal & written), presentation, and collaboration skills.

· Excellent project management and entrepreneurial skills.

Preferred

· Master’s degree

· Medical Affairs / Medical content and events

· Medical Omnichannel / Medical channel expertise

· Engaging with global, regions and country teams

· Experience with Veeva Link, Veeva CRM systems and medical portals.

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe. 

Our Medical Affairs team advances patient care by engaging in scientific exchange with external medical experts and industry professionals ensuring the scientific value of our products is realized. We engage and train internal employees to ensure that they thoroughly comprehend the science behind the medicine and review further unmet medical needs to bolster collaboration and further differentiate our portfolio. 

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Required Skills:

Adaptability, Adaptability, Business Acumen, Business Decisions, Business Intelligence (BI) Reporting, Business Management, Clinical Project Management, Data Analysis, Decision Making, Digital Channels, Entrepreneurship, Healthcare Management, Knowledge Management, Management Process, Medical Affairs, Medical Care, Medical Knowledge, Medical Review, Medicines Australia Code of Conduct, Military Medicine, Pharmaceutical Regulatory Compliance, Production Process Development, Project Management, Stakeholder Engagement, Stakeholder Management {+ 5 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

02/1/2026

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