Categories: Pharmaceutical, Sales, Oncology, Healthcare

Job Description

Are you passionate about making a tangible impact on cancer care?

Do you combine clinical curiosity with commercial insight and strong relationship skills?

Join our organisation as an Oncology Therapy Lead (OTL) for Scotland and Northern Ireland help drive rapid uptake of innovative medicines that improve outcomes for patients with Breast and Gynaecological cancers.

This is a Sales Customer Manager role at senior specialist level. You will be field-based, and primarily Scotland‑based, with travel to Northern Ireland as required by business need and priorities.

Why this role matters:

As an Oncology Therapy Areas Lead, you will be the clinical voice for our company’s Oncology portfolio in your territory. You will build trusted partnerships with clinicians, Key Opinion Leaders and system stakeholders, translate customer insights into account-level strategies, and drive behaviour change that gets the right patients access to the right treatments — faster.

Your work will influence prescribing practice, local treatment pathways and guideline adoption across hospitals and healthcare systems.

What you will do:

• Lead customer engagement and omnichannel execution with a strong focus on in-call effectiveness and behaviour change.
• Translate insights into clear customer and account strategies, with measurable objectives and tracking metrics to drive uptake.
• Build and mobilise KOL advocacy and medical education programmes to support peer-to-peer best practice and treatment adoption.
• Work across the Oncology cross-functional team to coordinate access, local protocols, formularies and “beyond the pill” solutions.
• Use our organization-approved datasets and dashboards to monitor performance, iterate plans and demonstrate measurable impact.
• Maintain excellent CRM records, deliver mandatory learning, and always act in line with SOPs and the ABPI code.

Who you are:

• You bring a growth mindset, curiosity and an appetite to learn and adapt.
• You have proven experience in hospital-based selling or oncology account management (preferred).
• You understand local healthcare systems, treatment pathways and reimbursement drivers across Scotland and Northern Ireland.
• You can influence without authority and build long-term collaborative relationships with clinicians, pharmacists and system leaders.
• You’re data-literate: you use insight and performance metrics to iterate strategy and deliver results.
• You are an excellent communicator, persuasive in-hospital and skilled at mobilising stakeholders.

What you will need:

• Degree (BSc preferred) or equivalent experience.
• Oncology experience preferred with a focus on Breast and Gynaecological cancers and experience in hospital environments.
• Demonstrable track record of delivering measurable outcomes and managing key external stakeholders.
• Strong problem solving, project planning and analytical skills.
• Valid Driving License.

 Key behaviours we value:

• Strategic thinking and customer focus: you visualise the path forward and prioritise what adds value to patients and the system.
• Accountability and drive: you set high standards, overcome obstacles and deliver results.
• Courage & candour: you communicate openly, make disciplined decisions and challenge respectfully.
• Ethics & integrity: you act with the highest professional standards and comply with codes and SOPs.
• Collaboration: you work across teams to share best practice, support culture and strengthen ONCOLOGY.

What success looks like:

• Measurable adoption of our organization’s oncology therapies and protocols across key accounts.
• Strong KOL advocacy and sustained clinician behaviour change.
• High-quality local intelligence, cross-functional collaboration and demonstrable impact on patient pathways.

If you’re excited by the opportunity to shape oncology care across Scotland & Northern Ireland and have the experience and drive to deliver, we’d love to hear from you. Our organization is an equal opportunity employer committed to fostering an inclusive culture. We welcome candidates from all backgrounds.

Your role at our company is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. 

Search Firm Representatives Please Read Carefully: 

Our Company is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at our Company via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company.  No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

Required Skills:

Account Management, Account Management, Adaptability, Business Integrity, Business Management, Business Relationship Building, Clinical Experience, Clinical Trials, Customer Engagement, Customer-Focused, Customer Insights, Customer Relationship Management (CRM), Ethics, Healthcare Sales, Interpersonal Relationships, Lead Generation, Lead Generation Management, Market Analysis, Medical Teaching, Oncology, Oncology Nursing, Oncology Sales, Product Knowledge, REMOTE_SKILL-1-52891, Sales Account Management {+ 2 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

02/1/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.