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SAM Operational Analyst (Software Asset management)

MSD

SAM Operational Analyst (Software Asset management)

full-timePosted: Jan 12, 2026

Job Description

Categories: Pharmaceutical, IT Operations, Asset Management, Analytics

Job Description

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines, and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 130-year legacy. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

We know that our people are the key to our success, which is why our team works to attract, develop, retain, and inspire our people so that they can learn, grow and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative and agile.

What will you do?

  • Maintain optimal software asset inventory vs. contract T&Cs; collect/analyze usage to right‑size licenses and reduce waste.

  • Prioritize vendor backlog; run screening assessments; lead data calls with IT/Business; ensure complete, accurate inputs for ELP creation.

  • Identify under/over‑utilization; drive reclamation/harvesting and reassignment to cut cost and risk.

  • Data Quality — ServiceNow SAM Pro : Import/cleanse entitlement; validate with Procurement/Product Owners; sign‑off on imports; resolve complex SKU/metric mismatches.

  • Audit & True‑Ups : Coordinate evidence (PoE, deployment, usage); verify completeness; support vendor audits, renewals, and entitlement deep dives.

  • Build advanced compliance/utilization reports and trend dashboards; deliver actionable insights for data‑driven decisions.

  • Identify/remediate non‑approved software and compliance gaps; enforce license models and license‑term requirements.

  • Tooling & Automation: Contribute to SAM while automating repetitive tasks to increase productivity and accuracy.

  • Validate process feasibility; document refinements; review SAM Pro rules/config before prod; mentor juniors.

  • Engage vendors/procurement; escalate findings; assess market changes/trends and impact on software portfolio.

  • Continuously improve the end‑to‑end software asset lifecycle for cost savings, risk avoidance, and better decisions.

Qualifications, Skills & Experience Required

  • Education: Bachelor’s degree in Computer Science, IT, Finance, Business, Engineering, or related field.

  • SAM Expertise: Hands-on experience in entitlements, license recognition/model maintenance, reconciliation, workflows, and reporting.

  • Experience: 2+ years in SAM/ITAM, including software vendor licensing and full software lifecycle processes; ITAM certification preferred.

  • Tools & Platforms: Strong knowledge of ServiceNow; ServiceNow SAM Pro expertise highly valued; experience with other SAM tools a plus.

  • Data & Reporting: Skilled in ELP creation, reclamation workflows, advanced reporting, and data quality checks across discovery feeds.

  • Technical Aptitude: Ability to integrate data sources, automate processes, and maintain high data integrity.

  • Analytical Strength: Strong problem-solving skills, detail-oriented, and proactive self-starter.

  • Collaboration & Communication: Excellent interpersonal skills; able to work independently and in cross-functional teams.

  • Adaptability: Quick learner of complex technologies and vendor-specific licensing models.

What we offer

  • Exciting work in a great team, global projects, international environment

  • Opportunity to learn and grow professionally within the company globally

  • Hybrid working model, flexible role pattern

  • Competitive salary & incentive pay

  • Pension and health insurance contributions

  • Internal reward system and referral scheme

  • 5  weeks annual leave, sick days, 15 days of certified sick leave paid above statutory requirements annually, 40  paid hours annually for volunteering activities, 12 weeks of parental contribution

  • Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card

  • Vodafone, Raiffeisen Bank, Foodora, and discount programmes

  • Up-to-date laptop and iPhone

  • Parking in the garage, showers, refreshments, massage chairs, library, music corner 

 

Ready to take up the challenge? Apply now!

Know anybody who might be interested? Refer this job! 

Required Skills:

Business Support Services, Collaborative Communications, Computer Science, Data Analysis, Database Management, Data Integrity, Driving Continuous Improvement, IT Asset Management (ITAM), IT Change Management, IT Governance, IT Service Management (ITSM), Licensing, Market Trends, Working Independently

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

02/13/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Locations

  • Prague, Central Bohemian, Czechia

Salary

Estimated Salary Rangemedium confidence

57,750 - 82,500 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Software Asset Management (SAM)advanced
  • Data Analysisadvanced
  • ServiceNow SAM Prointermediate
  • Compliance and Auditingintermediate
  • Automation and Scriptingintermediate
  • Reporting and Dashboardsadvanced

Required Qualifications

  • Experience in software license management and optimization (experience)
  • Proficiency with ServiceNow SAM Pro or similar tools (experience)
  • Background in IT asset management, procurement, or vendor coordination (experience)
  • Strong analytical skills for data cleansing and usage analysis (experience)

Responsibilities

  • Maintain optimal software asset inventory against contract terms and conditions; collect and analyze usage data to right-size licenses and reduce waste
  • Prioritize vendor backlog, run screening assessments, lead data calls with IT and Business teams, ensure complete and accurate inputs for ELP creation
  • Identify under/over-utilization of software assets; drive reclamation, harvesting, and reassignment to cut costs and risks
  • Manage data quality in ServiceNow SAM Pro: import and cleanse entitlements, validate with Procurement/Product Owners, resolve SKU/metric mismatches
  • Coordinate audits and true-ups: gather evidence (PoE, deployment, usage), support vendor audits, renewals, and entitlement deep dives
  • Build advanced compliance and utilization reports, trend dashboards; deliver actionable insights for data-driven decisions
  • Identify and remediate non-approved software and compliance gaps; enforce license models and terms
  • Contribute to SAM tooling and automation of repetitive tasks; validate processes, document refinements, mentor juniors

Benefits

  • Career Development: Opportunities to learn, grow, and make a true impact on global healthcare
  • Work Environment: Collaborative, culturally rich, and diverse organization promoting innovation and agility
  • Company Mission: Part of a global health care leader with 130-year legacy in prescription medicines, vaccines, and animal health
  • People Focus: Emphasis on attracting, developing, retaining, and inspiring employees

Target Your Resume for "SAM Operational Analyst (Software Asset management)" , MSD

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Tags & Categories

MSDMerckPharmaPharmaceuticalIT OperationsAsset ManagementAnalytics

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MSD logo

SAM Operational Analyst (Software Asset management)

MSD

SAM Operational Analyst (Software Asset management)

full-timePosted: Jan 12, 2026

Job Description

Categories: Pharmaceutical, IT Operations, Asset Management, Analytics

Job Description

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines, and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 130-year legacy. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

We know that our people are the key to our success, which is why our team works to attract, develop, retain, and inspire our people so that they can learn, grow and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative and agile.

What will you do?

  • Maintain optimal software asset inventory vs. contract T&Cs; collect/analyze usage to right‑size licenses and reduce waste.

  • Prioritize vendor backlog; run screening assessments; lead data calls with IT/Business; ensure complete, accurate inputs for ELP creation.

  • Identify under/over‑utilization; drive reclamation/harvesting and reassignment to cut cost and risk.

  • Data Quality — ServiceNow SAM Pro : Import/cleanse entitlement; validate with Procurement/Product Owners; sign‑off on imports; resolve complex SKU/metric mismatches.

  • Audit & True‑Ups : Coordinate evidence (PoE, deployment, usage); verify completeness; support vendor audits, renewals, and entitlement deep dives.

  • Build advanced compliance/utilization reports and trend dashboards; deliver actionable insights for data‑driven decisions.

  • Identify/remediate non‑approved software and compliance gaps; enforce license models and license‑term requirements.

  • Tooling & Automation: Contribute to SAM while automating repetitive tasks to increase productivity and accuracy.

  • Validate process feasibility; document refinements; review SAM Pro rules/config before prod; mentor juniors.

  • Engage vendors/procurement; escalate findings; assess market changes/trends and impact on software portfolio.

  • Continuously improve the end‑to‑end software asset lifecycle for cost savings, risk avoidance, and better decisions.

Qualifications, Skills & Experience Required

  • Education: Bachelor’s degree in Computer Science, IT, Finance, Business, Engineering, or related field.

  • SAM Expertise: Hands-on experience in entitlements, license recognition/model maintenance, reconciliation, workflows, and reporting.

  • Experience: 2+ years in SAM/ITAM, including software vendor licensing and full software lifecycle processes; ITAM certification preferred.

  • Tools & Platforms: Strong knowledge of ServiceNow; ServiceNow SAM Pro expertise highly valued; experience with other SAM tools a plus.

  • Data & Reporting: Skilled in ELP creation, reclamation workflows, advanced reporting, and data quality checks across discovery feeds.

  • Technical Aptitude: Ability to integrate data sources, automate processes, and maintain high data integrity.

  • Analytical Strength: Strong problem-solving skills, detail-oriented, and proactive self-starter.

  • Collaboration & Communication: Excellent interpersonal skills; able to work independently and in cross-functional teams.

  • Adaptability: Quick learner of complex technologies and vendor-specific licensing models.

What we offer

  • Exciting work in a great team, global projects, international environment

  • Opportunity to learn and grow professionally within the company globally

  • Hybrid working model, flexible role pattern

  • Competitive salary & incentive pay

  • Pension and health insurance contributions

  • Internal reward system and referral scheme

  • 5  weeks annual leave, sick days, 15 days of certified sick leave paid above statutory requirements annually, 40  paid hours annually for volunteering activities, 12 weeks of parental contribution

  • Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card

  • Vodafone, Raiffeisen Bank, Foodora, and discount programmes

  • Up-to-date laptop and iPhone

  • Parking in the garage, showers, refreshments, massage chairs, library, music corner 

 

Ready to take up the challenge? Apply now!

Know anybody who might be interested? Refer this job! 

Required Skills:

Business Support Services, Collaborative Communications, Computer Science, Data Analysis, Database Management, Data Integrity, Driving Continuous Improvement, IT Asset Management (ITAM), IT Change Management, IT Governance, IT Service Management (ITSM), Licensing, Market Trends, Working Independently

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

02/13/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Locations

  • Prague, Central Bohemian, Czechia

Salary

Estimated Salary Rangemedium confidence

57,750 - 82,500 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Software Asset Management (SAM)advanced
  • Data Analysisadvanced
  • ServiceNow SAM Prointermediate
  • Compliance and Auditingintermediate
  • Automation and Scriptingintermediate
  • Reporting and Dashboardsadvanced

Required Qualifications

  • Experience in software license management and optimization (experience)
  • Proficiency with ServiceNow SAM Pro or similar tools (experience)
  • Background in IT asset management, procurement, or vendor coordination (experience)
  • Strong analytical skills for data cleansing and usage analysis (experience)

Responsibilities

  • Maintain optimal software asset inventory against contract terms and conditions; collect and analyze usage data to right-size licenses and reduce waste
  • Prioritize vendor backlog, run screening assessments, lead data calls with IT and Business teams, ensure complete and accurate inputs for ELP creation
  • Identify under/over-utilization of software assets; drive reclamation, harvesting, and reassignment to cut costs and risks
  • Manage data quality in ServiceNow SAM Pro: import and cleanse entitlements, validate with Procurement/Product Owners, resolve SKU/metric mismatches
  • Coordinate audits and true-ups: gather evidence (PoE, deployment, usage), support vendor audits, renewals, and entitlement deep dives
  • Build advanced compliance and utilization reports, trend dashboards; deliver actionable insights for data-driven decisions
  • Identify and remediate non-approved software and compliance gaps; enforce license models and terms
  • Contribute to SAM tooling and automation of repetitive tasks; validate processes, document refinements, mentor juniors

Benefits

  • Career Development: Opportunities to learn, grow, and make a true impact on global healthcare
  • Work Environment: Collaborative, culturally rich, and diverse organization promoting innovation and agility
  • Company Mission: Part of a global health care leader with 130-year legacy in prescription medicines, vaccines, and animal health
  • People Focus: Emphasis on attracting, developing, retaining, and inspiring employees

Target Your Resume for "SAM Operational Analyst (Software Asset management)" , MSD

Get personalized recommendations to optimize your resume specifically for SAM Operational Analyst (Software Asset management). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "SAM Operational Analyst (Software Asset management)" , MSD

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

MSDMerckPharmaPharmaceuticalIT OperationsAsset ManagementAnalytics

Answer 10 quick questions to check your fit for SAM Operational Analyst (Software Asset management) @ MSD.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.