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Senior Manager, Strategic Account Management, HCO

MSD

Senior Manager, Strategic Account Management, HCO

full-timePosted: Jan 26, 2026

Job Description

Categories: Pharmaceutical, Strategic Account Management, Supply Chain, Commercial Analytics

Job Description

POSITION OVERVIEW: BASIC FUNCTIONS & RESPONSIBILITIES

The role is responsible for managing end-to-end forecasting, distribution planning, and commercial analysis across a portfolio of brands and NPDs, working closely with PMs and DMs to set short- and long-term demand and week-to-week supply plans to distributors and warehouses. The role maintains NPD distribution plans, customer pipelines, and budget assumptions for projects through contract and launch gates; monitors customer, MNC, and regulatory changes; provides marketing intelligence and analytics to identify up-sell opportunities; and ensures commercial funds are used efficiently to deliver ROI and comply with company and alliance guidelines.

PRIMARY ACTIVITIES

  • Collaborate & set the customer demand forecast for short term & long term across a portfolio of brands & NPD in close alignment with PMs & DMs.

  • Provide accurate week to week forecast to manage the supply of stock to allocation distributor/warehoused to ensure optimal stock availability to meet demand & maximize business opportunities.

  • Responsible for establishing & managing/updating all NPD distribution & customer pipeline & budget assumptions activity for all projects going through contract & launch gate.

  • Provide analysis of Marketing Intelligence to ensure that management team are fully informed all the times.

  • Monitor & determine the impact of changes in customer strategy, MNCs strategy & Regulation.

  • Analyze data to identify up-sell opportunities.

  • Ensuring commercial fund used efficiently, driving the right ROI & complying with company & alliance funding guideline.

QUALIFICATIONS

Education:

  • Ensuring commercial fund used efficiently, driving the right ROI & complying with company & alliance funding guideline.

Competencies:

  • Forecasting & supply planning

  • Commercial investment / ROI analysis

  • Data analytics & MI synthesis

  • Upsell / account commercialization

  • NPD pipeline & launch management

  • Stakeholders & Cross functional influence

  • Regulatory, market and customer strategy awareness

  • Ownership & decisive action

CAREER & COMPENSATION DETAILS

 

Function

 

 

 

Family

 

Key Account Management

Required Skills:

Account Management, Account Management, Adaptability, Brand Management, Business Opportunities, Commercial Account Management, Contract Management, Customer-Focused, Customer Needs Assessments, Customer Strategy, Data Analysis, Demand Forecasting, Distribution Management, Forecasting, Forecast Management, Funds Administration, Health Care Systems, Market Analysis, Pharmaceutical Sales, Product Knowledge, Project Budgeting, Project Management, Sales Proficiency, Sales Target Achievement, Strategic Management {+ 2 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

02/2/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Locations

  • Ho Chi Minh City, Ho Chi Minh, Vietnam

Salary

Estimated Salary Rangemedium confidence

57,750 - 93,500 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Forecasting & Supply Planningadvanced
  • Commercial Investment & ROI Analysisadvanced
  • Demand Forecastingadvanced
  • Marketing Intelligence & Analyticsintermediate
  • Data Analysisintermediate
  • Strategic Account Managementintermediate

Required Qualifications

  • Bachelor's degree in Business, Finance, Supply Chain, or related field (degree)
  • 5+ years in forecasting, supply chain planning, or commercial analysis in pharmaceutical industry (experience)
  • Proven expertise in HCO account management and ROI optimization (experience)
  • Strong analytical and collaboration skills with cross-functional teams (experience)

Responsibilities

  • Collaborate and set customer demand forecast for short-term and long-term across portfolio of brands and new product developments (NPD) in alignment with Product Managers (PMs) and Demand Managers (DMs)
  • Provide accurate week-to-week forecasts to manage supply of stock to allocation distributors/warehouses ensuring optimal stock availability to meet demand and maximize business opportunities
  • Establish and manage/update all NPD distribution plans, customer pipelines, and budget assumptions for projects through contract and launch gates
  • Provide marketing intelligence analysis to keep management team fully informed
  • Monitor and determine impact of changes in customer strategy, multinational corporation (MNC) strategy, and regulatory changes
  • Analyze data to identify up-sell opportunities and ensure commercial funds are used efficiently driving right ROI while complying with company and alliance funding guidelines

Benefits

  • Health: Comprehensive health insurance coverage for employee and dependents
  • Financial: Competitive salary with performance-based bonuses and incentives
  • Professional: Career development opportunities within global pharmaceutical leader
  • Work-Life: Flexible working arrangements and work-life balance programs

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MSDMerckPharmaPharmaceuticalStrategic Account ManagementSupply ChainCommercial Analytics

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MSD logo

Senior Manager, Strategic Account Management, HCO

MSD

Senior Manager, Strategic Account Management, HCO

full-timePosted: Jan 26, 2026

Job Description

Categories: Pharmaceutical, Strategic Account Management, Supply Chain, Commercial Analytics

Job Description

POSITION OVERVIEW: BASIC FUNCTIONS & RESPONSIBILITIES

The role is responsible for managing end-to-end forecasting, distribution planning, and commercial analysis across a portfolio of brands and NPDs, working closely with PMs and DMs to set short- and long-term demand and week-to-week supply plans to distributors and warehouses. The role maintains NPD distribution plans, customer pipelines, and budget assumptions for projects through contract and launch gates; monitors customer, MNC, and regulatory changes; provides marketing intelligence and analytics to identify up-sell opportunities; and ensures commercial funds are used efficiently to deliver ROI and comply with company and alliance guidelines.

PRIMARY ACTIVITIES

  • Collaborate & set the customer demand forecast for short term & long term across a portfolio of brands & NPD in close alignment with PMs & DMs.

  • Provide accurate week to week forecast to manage the supply of stock to allocation distributor/warehoused to ensure optimal stock availability to meet demand & maximize business opportunities.

  • Responsible for establishing & managing/updating all NPD distribution & customer pipeline & budget assumptions activity for all projects going through contract & launch gate.

  • Provide analysis of Marketing Intelligence to ensure that management team are fully informed all the times.

  • Monitor & determine the impact of changes in customer strategy, MNCs strategy & Regulation.

  • Analyze data to identify up-sell opportunities.

  • Ensuring commercial fund used efficiently, driving the right ROI & complying with company & alliance funding guideline.

QUALIFICATIONS

Education:

  • Ensuring commercial fund used efficiently, driving the right ROI & complying with company & alliance funding guideline.

Competencies:

  • Forecasting & supply planning

  • Commercial investment / ROI analysis

  • Data analytics & MI synthesis

  • Upsell / account commercialization

  • NPD pipeline & launch management

  • Stakeholders & Cross functional influence

  • Regulatory, market and customer strategy awareness

  • Ownership & decisive action

CAREER & COMPENSATION DETAILS

 

Function

 

 

 

Family

 

Key Account Management

Required Skills:

Account Management, Account Management, Adaptability, Brand Management, Business Opportunities, Commercial Account Management, Contract Management, Customer-Focused, Customer Needs Assessments, Customer Strategy, Data Analysis, Demand Forecasting, Distribution Management, Forecasting, Forecast Management, Funds Administration, Health Care Systems, Market Analysis, Pharmaceutical Sales, Product Knowledge, Project Budgeting, Project Management, Sales Proficiency, Sales Target Achievement, Strategic Management {+ 2 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

02/2/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Locations

  • Ho Chi Minh City, Ho Chi Minh, Vietnam

Salary

Estimated Salary Rangemedium confidence

57,750 - 93,500 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Forecasting & Supply Planningadvanced
  • Commercial Investment & ROI Analysisadvanced
  • Demand Forecastingadvanced
  • Marketing Intelligence & Analyticsintermediate
  • Data Analysisintermediate
  • Strategic Account Managementintermediate

Required Qualifications

  • Bachelor's degree in Business, Finance, Supply Chain, or related field (degree)
  • 5+ years in forecasting, supply chain planning, or commercial analysis in pharmaceutical industry (experience)
  • Proven expertise in HCO account management and ROI optimization (experience)
  • Strong analytical and collaboration skills with cross-functional teams (experience)

Responsibilities

  • Collaborate and set customer demand forecast for short-term and long-term across portfolio of brands and new product developments (NPD) in alignment with Product Managers (PMs) and Demand Managers (DMs)
  • Provide accurate week-to-week forecasts to manage supply of stock to allocation distributors/warehouses ensuring optimal stock availability to meet demand and maximize business opportunities
  • Establish and manage/update all NPD distribution plans, customer pipelines, and budget assumptions for projects through contract and launch gates
  • Provide marketing intelligence analysis to keep management team fully informed
  • Monitor and determine impact of changes in customer strategy, multinational corporation (MNC) strategy, and regulatory changes
  • Analyze data to identify up-sell opportunities and ensure commercial funds are used efficiently driving right ROI while complying with company and alliance funding guidelines

Benefits

  • Health: Comprehensive health insurance coverage for employee and dependents
  • Financial: Competitive salary with performance-based bonuses and incentives
  • Professional: Career development opportunities within global pharmaceutical leader
  • Work-Life: Flexible working arrangements and work-life balance programs

Target Your Resume for "Senior Manager, Strategic Account Management, HCO" , MSD

Get personalized recommendations to optimize your resume specifically for Senior Manager, Strategic Account Management, HCO. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Senior Manager, Strategic Account Management, HCO" , MSD

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

MSDMerckPharmaPharmaceuticalStrategic Account ManagementSupply ChainCommercial Analytics

Answer 10 quick questions to check your fit for Senior Manager, Strategic Account Management, HCO @ MSD.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.