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Banking Services Operations Associate IV-Commercial Lending Quality Control (Hybrid)

M&T Bank

Banking Services Operations Associate IV-Commercial Lending Quality Control (Hybrid)

full-timePosted: Jan 27, 2026

Job Description

Overview:

Completes all core operational activities within Commercial Lending Quality Control, while ensuring adherence to Department procedures, Corporate policies, Compliance, Audit and legal requirements.

Primary Responsibilities:

  • Complete advanced level review, analysis and interpretation of legal Bank documentation over all disciplines.
  • Respond to or initiate standard and non-standardized requests to internal business partners.
  • Respond to or resolve mid-level escalations and special requests across all disciplines. Research and provide follow-up to escalated issues.
  • Assist with cross-training of basic and mid-level core disciplines.
  • Provide low level shadowing and coaching to entry level team associates under guidance and supervision of management.  Complete cross-training in all disciplines/functions of team and serve as back up for multiple team functions as required.
  • Utilize and challenge mid to high level internal procedures across the Department.  Modify Departmental procedures as needed.
  • Utilize multiple Bank systems and applications.
  • Serve as back-up to Group Leader under management supervision.
  • Run and create business reports.
  • Interact with internal business partners and management.
  • Assist with management providing support for Department audits as requested.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Education and Experience Required:

Associate’s degree and a minimum of 1 year’ related work experience, or in lieu of a degree, a minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ related work experience

Education and Experience Preferred:

Bachelor’s degree

Minimum of 2 years’ experience within quality assurance or quality control

Minimum of 2 years’ experience reviewing legal or loan documentation

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

Locations

  • Buffalo, New York, United States

Salary

42,704 - 71,240 USD / yearly

Estimated Salary Rangehigh confidence

42,704 - 74,802 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Review, analysis and interpretation of legal Bank documentationintermediate
  • Utilize multiple Bank systems and applicationsintermediate
  • Run and create business reportsintermediate
  • Reviewing legal or loan documentationintermediate

Required Qualifications

  • Associate’s degree and a minimum of 1 year’s related work experience, or in lieu of a degree, a minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ related work experience (experience)

Preferred Qualifications

  • Bachelor’s degree (experience)
  • Minimum of 2 years’ experience within quality assurance or quality control (experience)
  • Minimum of 2 years’ experience reviewing legal or loan documentation (experience)

Responsibilities

  • Complete advanced level review, analysis and interpretation of legal Bank documentation over all disciplines
  • Respond to or initiate standard and non-standardized requests to internal business partners
  • Respond to or resolve mid-level escalations and special requests across all disciplines. Research and provide follow-up to escalated issues
  • Assist with cross-training of basic and mid-level core disciplines
  • Provide low level shadowing and coaching to entry level team associates under guidance and supervision of management. Complete cross-training in all disciplines/functions of team and serve as back up for multiple team functions as required
  • Utilize and challenge mid to high level internal procedures across the Department. Modify Departmental procedures as needed
  • Utilize multiple Bank systems and applications
  • Serve as back-up to Group Leader under management supervision
  • Run and create business reports
  • Interact with internal business partners and management
  • Assist with management providing support for Department audits as requested
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
  • Promote an environment that supports belonging and reflects the M&T Bank brand
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
  • Complete other related duties as assigned

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M&T Bank logo

Banking Services Operations Associate IV-Commercial Lending Quality Control (Hybrid)

M&T Bank

Banking Services Operations Associate IV-Commercial Lending Quality Control (Hybrid)

full-timePosted: Jan 27, 2026

Job Description

Overview:

Completes all core operational activities within Commercial Lending Quality Control, while ensuring adherence to Department procedures, Corporate policies, Compliance, Audit and legal requirements.

Primary Responsibilities:

  • Complete advanced level review, analysis and interpretation of legal Bank documentation over all disciplines.
  • Respond to or initiate standard and non-standardized requests to internal business partners.
  • Respond to or resolve mid-level escalations and special requests across all disciplines. Research and provide follow-up to escalated issues.
  • Assist with cross-training of basic and mid-level core disciplines.
  • Provide low level shadowing and coaching to entry level team associates under guidance and supervision of management.  Complete cross-training in all disciplines/functions of team and serve as back up for multiple team functions as required.
  • Utilize and challenge mid to high level internal procedures across the Department.  Modify Departmental procedures as needed.
  • Utilize multiple Bank systems and applications.
  • Serve as back-up to Group Leader under management supervision.
  • Run and create business reports.
  • Interact with internal business partners and management.
  • Assist with management providing support for Department audits as requested.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Education and Experience Required:

Associate’s degree and a minimum of 1 year’ related work experience, or in lieu of a degree, a minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ related work experience

Education and Experience Preferred:

Bachelor’s degree

Minimum of 2 years’ experience within quality assurance or quality control

Minimum of 2 years’ experience reviewing legal or loan documentation

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

Locations

  • Buffalo, New York, United States

Salary

42,704 - 71,240 USD / yearly

Estimated Salary Rangehigh confidence

42,704 - 74,802 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Review, analysis and interpretation of legal Bank documentationintermediate
  • Utilize multiple Bank systems and applicationsintermediate
  • Run and create business reportsintermediate
  • Reviewing legal or loan documentationintermediate

Required Qualifications

  • Associate’s degree and a minimum of 1 year’s related work experience, or in lieu of a degree, a minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ related work experience (experience)

Preferred Qualifications

  • Bachelor’s degree (experience)
  • Minimum of 2 years’ experience within quality assurance or quality control (experience)
  • Minimum of 2 years’ experience reviewing legal or loan documentation (experience)

Responsibilities

  • Complete advanced level review, analysis and interpretation of legal Bank documentation over all disciplines
  • Respond to or initiate standard and non-standardized requests to internal business partners
  • Respond to or resolve mid-level escalations and special requests across all disciplines. Research and provide follow-up to escalated issues
  • Assist with cross-training of basic and mid-level core disciplines
  • Provide low level shadowing and coaching to entry level team associates under guidance and supervision of management. Complete cross-training in all disciplines/functions of team and serve as back up for multiple team functions as required
  • Utilize and challenge mid to high level internal procedures across the Department. Modify Departmental procedures as needed
  • Utilize multiple Bank systems and applications
  • Serve as back-up to Group Leader under management supervision
  • Run and create business reports
  • Interact with internal business partners and management
  • Assist with management providing support for Department audits as requested
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
  • Promote an environment that supports belonging and reflects the M&T Bank brand
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
  • Complete other related duties as assigned

Target Your Resume for "Banking Services Operations Associate IV-Commercial Lending Quality Control (Hybrid)" , M&T Bank

Get personalized recommendations to optimize your resume specifically for Banking Services Operations Associate IV-Commercial Lending Quality Control (Hybrid). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Banking Services Operations Associate IV-Commercial Lending Quality Control (Hybrid)" , M&T Bank

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

R82115MTB

Answer 10 quick questions to check your fit for Banking Services Operations Associate IV-Commercial Lending Quality Control (Hybrid) @ M&T Bank.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.