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Document Custodian Senior Reviewer - Filing Team

M&T Bank

Document Custodian Senior Reviewer - Filing Team

full-timePosted: Jan 27, 2026

Job Description

Overview:

Completes more complex review of documents from Institutional clients and reports on identified exceptions.  Researches and responds to customer inquiries regarding exceptions.

Primary Responsibilities:

  • Train less experienced personnel on the review of documents to support the quality of their work.
  • Research questions from Institutional customers regarding exceptions entered on the tracking system and respond back within established service level agreements.
  • Run reports for Institutional customers as scheduled; review the reports to ensure data accuracy.
  • Pull and review files for on-site audits as required.  Review those files for all needed documents prior to audit.
  • Serve as subject matter expert in the review of documents to enable review of multiple types as required by volumes within the area.
  • Complete more complex data matching of documents based on agency guidelines or custodial agreements for non-agency documents.  Update the tracking system with document type and exceptions found or addressed.  Upload data to the tracking system so that the review can be completed using the system.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Education and Experience Required:

Associate’s degree and a minimum of 1 years’ relevant experience,

OR in lieu of a degree,

A combined minimum of 3 years’ higher education and/work experience, including a minimum of 1 years’ relevant experience

Proficiency with personal computers as well as pertinent spreadsheet, word processing and email software

Strong alpha/numeric skills

Strong organizational skills

Detail-oriented

Demonstrated problem-solving skills

Education and Experience Preferred:

Ability to work under time constraints while maintaining accuracy            

Mortgage agency review or car title review knowledge

Physical Requirements:

Able to lift 30 - 50 pounds

Able to climb on a ladder and/or stool and bend for filing

Able to stand for long periods of time

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Buffalo, New York, United States of America

Locations

  • Buffalo, New York, United States

Salary

42,704 - 71,240 USD / yearly

Estimated Salary Rangehigh confidence

42,704 - 74,802 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Proficiency with personal computers, spreadsheet, word processing and email softwareintermediate
  • Strong alpha/numeric skillsintermediate
  • Strong organizational skillsintermediate
  • Detail-orientedintermediate
  • Demonstrated problem-solving skillsintermediate

Required Qualifications

  • Associate’s degree and a minimum of 1 years’ relevant experience (experience)
  • OR in lieu of a degree, a combined minimum of 3 years’ higher education and/work experience, including a minimum of 1 years’ relevant experience (experience)
  • Proficiency with personal computers as well as pertinent spreadsheet, word processing and email software (experience)
  • Strong alpha/numeric skills (experience)
  • Strong organizational skills (experience)
  • Detail-oriented (experience)
  • Demonstrated problem-solving skills (experience)

Preferred Qualifications

  • Ability to work under time constraints while maintaining accuracy (experience)
  • Mortgage agency review or car title review knowledge (experience)

Responsibilities

  • Train less experienced personnel on the review of documents to support the quality of their work
  • Research questions from Institutional customers regarding exceptions entered on the tracking system and respond back within established service level agreements
  • Run reports for Institutional customers as scheduled; review the reports to ensure data accuracy
  • Pull and review files for on-site audits as required. Review those files for all needed documents prior to audit
  • Serve as subject matter expert in the review of documents to enable review of multiple types as required by volumes within the area
  • Complete more complex data matching of documents based on agency guidelines or custodial agreements for non-agency documents. Update the tracking system with document type and exceptions found or addressed. Upload data to the tracking system so that the review can be completed using the system
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
  • Promote an environment that supports belonging and reflects the M&T Bank brand
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
  • Complete other related duties as assigned

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M&T Bank logo

Document Custodian Senior Reviewer - Filing Team

M&T Bank

Document Custodian Senior Reviewer - Filing Team

full-timePosted: Jan 27, 2026

Job Description

Overview:

Completes more complex review of documents from Institutional clients and reports on identified exceptions.  Researches and responds to customer inquiries regarding exceptions.

Primary Responsibilities:

  • Train less experienced personnel on the review of documents to support the quality of their work.
  • Research questions from Institutional customers regarding exceptions entered on the tracking system and respond back within established service level agreements.
  • Run reports for Institutional customers as scheduled; review the reports to ensure data accuracy.
  • Pull and review files for on-site audits as required.  Review those files for all needed documents prior to audit.
  • Serve as subject matter expert in the review of documents to enable review of multiple types as required by volumes within the area.
  • Complete more complex data matching of documents based on agency guidelines or custodial agreements for non-agency documents.  Update the tracking system with document type and exceptions found or addressed.  Upload data to the tracking system so that the review can be completed using the system.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Education and Experience Required:

Associate’s degree and a minimum of 1 years’ relevant experience,

OR in lieu of a degree,

A combined minimum of 3 years’ higher education and/work experience, including a minimum of 1 years’ relevant experience

Proficiency with personal computers as well as pertinent spreadsheet, word processing and email software

Strong alpha/numeric skills

Strong organizational skills

Detail-oriented

Demonstrated problem-solving skills

Education and Experience Preferred:

Ability to work under time constraints while maintaining accuracy            

Mortgage agency review or car title review knowledge

Physical Requirements:

Able to lift 30 - 50 pounds

Able to climb on a ladder and/or stool and bend for filing

Able to stand for long periods of time

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Buffalo, New York, United States of America

Locations

  • Buffalo, New York, United States

Salary

42,704 - 71,240 USD / yearly

Estimated Salary Rangehigh confidence

42,704 - 74,802 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Proficiency with personal computers, spreadsheet, word processing and email softwareintermediate
  • Strong alpha/numeric skillsintermediate
  • Strong organizational skillsintermediate
  • Detail-orientedintermediate
  • Demonstrated problem-solving skillsintermediate

Required Qualifications

  • Associate’s degree and a minimum of 1 years’ relevant experience (experience)
  • OR in lieu of a degree, a combined minimum of 3 years’ higher education and/work experience, including a minimum of 1 years’ relevant experience (experience)
  • Proficiency with personal computers as well as pertinent spreadsheet, word processing and email software (experience)
  • Strong alpha/numeric skills (experience)
  • Strong organizational skills (experience)
  • Detail-oriented (experience)
  • Demonstrated problem-solving skills (experience)

Preferred Qualifications

  • Ability to work under time constraints while maintaining accuracy (experience)
  • Mortgage agency review or car title review knowledge (experience)

Responsibilities

  • Train less experienced personnel on the review of documents to support the quality of their work
  • Research questions from Institutional customers regarding exceptions entered on the tracking system and respond back within established service level agreements
  • Run reports for Institutional customers as scheduled; review the reports to ensure data accuracy
  • Pull and review files for on-site audits as required. Review those files for all needed documents prior to audit
  • Serve as subject matter expert in the review of documents to enable review of multiple types as required by volumes within the area
  • Complete more complex data matching of documents based on agency guidelines or custodial agreements for non-agency documents. Update the tracking system with document type and exceptions found or addressed. Upload data to the tracking system so that the review can be completed using the system
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
  • Promote an environment that supports belonging and reflects the M&T Bank brand
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
  • Complete other related duties as assigned

Target Your Resume for "Document Custodian Senior Reviewer - Filing Team" , M&T Bank

Get personalized recommendations to optimize your resume specifically for Document Custodian Senior Reviewer - Filing Team. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Document Custodian Senior Reviewer - Filing Team" , M&T Bank

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

R82285MTB

Answer 10 quick questions to check your fit for Document Custodian Senior Reviewer - Filing Team @ M&T Bank.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.