Summary
As an Engineering Manager for API Services, you will lead a high-performing team responsible for delivering robust, scalable APIs and maintaining a well-governed API ecosystem. This role combines leadership of feature delivery teams and operations teams to ensure seamless integration, high availability, and continuous improvement of API services. You will collaborate with architects, product owners, and cross-functional stakeholders to drive innovation, enforce governance standards, and optimize operational excellence. If you are passionate about building resilient systems, enabling automation, and fostering engineering excellence in a fast-paced environment, this position offers a unique opportunity to shape the digital backbone of our enterprise.

Key Responsibilities

1. Team Leadership & Strategy

• Lead and mentor engineering teams focused on API feature development and operational support.
• Define team goals, KPIs, and career development plans to foster growth and accountability.
• Drive a culture of collaboration, innovation, and continuous improvement across delivery and operations.

2. API Delivery & Architecture

• Oversee design, development, and deployment of APIs aligned with enterprise architecture and business needs.
• Partner with solution architects to ensure APIs meet scalability, security, and performance standards.
• Champion best practices for API lifecycle management, including versioning, documentation, and deprecation strategies.

3. Operational Excellence

• Manage API operations teams to ensure high availability, reliability, and incident response.
• Implement monitoring, alerting, and automation strategies to optimize API performance and reduce downtime.
• Coordinate with infrastructure and security teams to maintain compliance and mitigate risks.

4. Governance & Compliance

• Enforce API governance policies, including security protocols, audit readiness, and regulatory compliance.
• Collaborate with risk and compliance teams to address vulnerabilities and ensure adherence to standards.

5. Stakeholder Engagement & Communication

• Act as a key liaison between engineering, product, and business stakeholders.
• Communicate technical strategies, delivery timelines, and operational metrics to leadership.
• Lead workshops and demos to showcase API capabilities and promote adoption across the organization.

Qualifications

• A combined minimum of 11 years’ higher education and/or work experience, including a minimum of 4 years’ engineering and/or architecture experience and 5 years' leadership experience including people management
• Proven experience managing engineering teams delivering APIs and supporting operational environments.
• Strong understanding of API design principles, RESTful standards, and tools like Swagger/OpenAPI.
• Expertise in cloud platforms (Azure preferred) and API management solutions (Azure APIM).
• Expertise in Java/Springboot development and delivery
• Excellent leadership, communication, and stakeholder management skills.
• Familiarity with agile methodologies and DevOps practices.

#LI-JB3

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $139,700.00 - $232,900.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America